Faiza Ahmed
Experienced Entrepreneur & Operations Leader
Sheffield, UK.About
Highly innovative and results-driven entrepreneur with over 25 years of experience in business development, operations management, and client relations across diverse sectors including fashion, commercial services, and housing. Proven ability to establish and scale ventures, drive revenue growth by up to 295%, and optimize operational efficiency by 30%. Adept at team leadership, strategic marketing, and cultivating strong stakeholder relationships, poised to bring a comprehensive skill set to a dynamic leadership or senior operational role.
Projects
Work
JC Abaya Tailor
|Founder & Owner
Cardiff, United Kingdom, UK
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Summary
Conceptualized and launched a boutique specializing in abayas and modest fashion, growing business revenue by 295% and expanding client reach across East Africa and the Gulf.
Highlights
Grew business revenue by 295% between 2018-2023 by conceptualizing, designing, and retailing high-quality abayas and custom modest fashion for diverse clientele.
Built a loyal customer base and expanded client reach to neighboring regions through exceptional service and personalized fittings, enhancing market penetration.
Implemented strategic marketing campaigns via WhatsApp, Instagram, and local exhibitions, significantly increasing visibility and sales conversions.
Mentored and trained a team of junior tailors, promoting professional growth and craftsmanship excellence within the production team.
Negotiated supplier contracts to ensure consistent fabric quality and cost efficiency, optimizing supply chain operations and material sourcing.
Fresh Solutions Cleaning Company Ltd.
|Founder & Managing Director
Sheffield, United Kingdom, UK
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Summary
Led and scaled a commercial cleaning enterprise, achieving significant revenue growth and a 95% client retention rate over 18 years by optimizing operations and client relations.
Highlights
Established and scaled a successful commercial cleaning enterprise, securing contracts with Sheffield City Council, four major Sheffield hotels, and three medical clinics.
Maintained an exceptional 95% client retention rate over 18 years of operation through reliability, transparency, and personal attention to customer satisfaction.
Reduced operating costs by 30% through strategic supplier agreements and workflow optimizations, significantly enhancing profitability.
Recruited, trained, and managed a team of over 25 cleaning professionals, ensuring high standards of hygiene, safety, and professionalism.
Developed and implemented eco-friendly cleaning methods and marketing strategies, positioning the company as an environmentally responsible and preferred service provider.
North British Housing Association
|Housing Services Officer
Sheffield, England, UK
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Summary
Managed front-line housing services and property compliance for a diverse residential portfolio, enhancing tenant satisfaction and operational efficiency.
Highlights
Provided front-line support to tenants across a diverse portfolio of residential properties, ensuring efficient and caring service delivery.
Conducted comprehensive property inspections, tenancy reviews, and maintenance coordination, leading to improved resident satisfaction.
Liaised effectively with social services, local councils, and community groups to support vulnerable tenants and resolve housing-related issues.
Helped develop and implement systems for tracking rent payments, maintenance requests, and compliance documentation, improving administrative efficiency.
Facilitated tenant meetings and feedback sessions, contributing to a more responsive and community-oriented housing strategy and policy implementation.
Education
Cardiff Technical Institute
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Diploma
Fashion Design & Tailoring
Courses
Traditional garment construction
Pattern-making
Textile identification