Mohammed Naeem
Computer Science Student with Diverse Operational & Creative Experience
London, GB.About
Highly motivated Computer Science student currently pursuing a BSc (Hons) at the University of East London, complemented by over three years of hands-on experience in customer service, retail, hospitality, and graphic design. Adept at leveraging strong communication, time management, and problem-solving skills developed through practical roles to build a robust academic foundation. Eager to apply a unique blend of technical aptitude and diverse operational experience to contribute effectively in a dynamic professional environment.
Work
Barka, Al Batinah South Governorate, Oman
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Summary
Managed customer transactions and supported store operations, ensuring efficient service and maintaining store standards during high-volume periods.
Highlights
Processed customer orders, purchases, and cash payments with high accuracy, contributing to efficient sales operations.
Supported inventory management and stock organization, ensuring product availability and streamlined store processes.
Maintained consistent store cleanliness and visual presentation, enhancing the overall customer experience.
Provided friendly and efficient service, particularly during peak hours, contributing to positive customer interactions and operational flow.
London, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Manages morning operations and housekeeping duties for a hotel, ensuring high standards of cleanliness and guest satisfaction.
Highlights
Ensures consistent guest satisfaction by preparing and maintaining breakfast buffet and food stations, adhering to high cleanliness and presentation standards.
Maintains impeccable hygiene across hotel facilities, including kitchens, guest areas, and high-touch surfaces, contributing to a welcoming and safe environment.
Efficiently transitions from morning operations to comprehensive housekeeping, meticulously preparing guest rooms and ensuring all amenities are in place.
Collaborates effectively with housekeeping and front desk teams to uphold a consistently welcoming and hygienic hotel environment for all guests.
London, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Designs and produces high-quality visual assets remotely, enhancing brand identity and supporting marketing initiatives for a sweets company.
Highlights
Develops professional product labels, promotional posters, and advertising materials, significantly enhancing the brand's visual identity and market presence.
Collaborates remotely with store management to deliver targeted design solutions, ensuring alignment with marketing goals and campaign objectives.
Utilizes Adobe Illustrator and Photoshop to produce high-quality, print-ready graphics, consistently meeting tight deadlines for various promotional materials.
London, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Provides exceptional customer service and manages daily retail operations, contributing to efficient sales and a positive shopping environment.
Highlights
Delivers fast and friendly customer service in a high-traffic retail environment, consistently enhancing customer satisfaction and loyalty.
Efficiently manages till operations and processes transactions using a POS system, ensuring accuracy and smooth customer checkout.
Maintains optimal store presentation by consistently stocking shelves and organizing product displays, improving customer accessibility and sales.
Collaborates effectively with team members to ensure seamless store operations, contributing to a productive and customer-focused environment.
Languages
English
Hindi
Bengali
Arabic
Skills
Customer Service
Customer Support, Client Relations, Guest Relations.
Attention to Detail
Accuracy, Quality Assurance, Precision.
Work Efficiency
Fast-paced Environments, Operational Efficiency, Productivity.
Teamwork
Collaboration, Cross-functional Teams, Team Leadership.
Inventory Management
Stock Replenishment, Stock Control, Supply Chain Support.
Store Presentation
Visual Merchandising, Product Display, Retail Aesthetics.
Time Management
Prioritization, Organizational Skills, Deadline Management.
Adaptability
Flexibility, Problem Solving, Rapid Learning.
Multitasking
Task Management, Simultaneous Operations, Efficiency.
Graphic Design
Adobe Illustrator, Adobe Photoshop, Visual Identity, Print Media, Promotional Materials.
Retail Operations
POS Systems, Cash Handling, Store Management, Customer Transactions.
Hospitality Operations
Housekeeping, Guest Services, Food & Beverage Service, Hotel Operations.