Mustapha Mufutau

Versatile Operations & Sales Professional
Ilorin, NG.

About

Highly versatile and results-driven professional with over 2 years of experience spanning operations, sales, quality assurance, and administrative management. Proven ability to optimize processes, drive sales growth, enhance customer satisfaction, and improve team performance through strong analytical and problem-solving skills. Adept at fostering efficient environments and achieving strategic objectives across diverse organizational functions.

Work

Children's International School (CIS)
|

Operation Assistant

Ilorin, Kwara State, Nigeria

Summary

Managed daily operational compliance and facility oversight, contributing to a safe and optimized learning environment for students.

Highlights

Ensured high standards of compliance with school policies and quality standards through diligent inspections and reporting, directly contributing to a safe and conducive learning environment.

Executed daily facility checks, resolving issues promptly to maintain optimal operational efficiency and safety, improving the learning environment.

Collaborated with multiple departments to elevate hygiene standards and optimize cafeteria operations, significantly enhancing student satisfaction.

Facilitated successful internal audits by meticulously compiling documentation and coordinating corrective actions, ensuring regulatory compliance.

Fisdem Global Business
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Warehouse Manager

Ilorin, Kwara State, Nigeria

Summary

Oversaw comprehensive warehouse and administrative operations, driving efficiency and enhancing customer satisfaction through strategic management.

Highlights

Streamlined administrative operations, including inventory management and office systems development, resulting in improved operational efficiency and organization.

Set and tracked ambitious sales targets, implementing data-driven strategies that significantly improved customer satisfaction and retention.

Partnered with Marketing and HR departments to align strategic initiatives, contributing to enhanced business success and cross-functional collaboration.

Resolved customer concerns promptly and effectively, upholding high service excellence standards and fostering strong client relationships.

Fisdem Global Business
|

Sales Representative

Ilorin, Kwara State, Nigeria

Summary

Executed comprehensive sales strategies and market analysis to drive growth, improve competitive positioning, and enhance customer initiatives.

Highlights

Designed and executed comprehensive sales strategies aligned with business objectives, directly contributing to revenue growth and market expansion.

Performed in-depth market analysis to pinpoint growth opportunities, improving competitive positioning and informing strategic business decisions.

Delivered regular performance evaluations and provided targeted coaching, enabling team members to consistently achieve and exceed sales targets.

Collaborated with the marketing team to launch impactful initiatives, significantly increasing customer retention and acquisition rates.

Education

University of Ilorin
Ilorin, Kwara State, Nigeria

Bachelor of Arts

English and Literary Studies

Grade: Second Class Upper

College of Education, Ilemona
Ilemona, Kwara State, Nigeria

NCE

English/Political Science

Grade: Distinction

Certificates

Virtual Assistant

Issued By

ALx

Teaching English as a Foreign Language

Issued By

Taechers Records

Skills

Core Competencies

Quality Assurance (QA), Office Management, Administrative Support, Client Relationship Management, Team Collaboration, Vendor Management, Communication, Interpersonal Skills, Strategic Planning, Execution, Time Management, Prioritization, Problem Solving, Critical Thinking.