Mustapha Mufutau
Versatile Operations & Sales Professional
Ilorin, NG.About
Highly versatile and results-driven professional with over 2 years of experience spanning operations, sales, quality assurance, and administrative management. Proven ability to optimize processes, drive sales growth, enhance customer satisfaction, and improve team performance through strong analytical and problem-solving skills. Adept at fostering efficient environments and achieving strategic objectives across diverse organizational functions.
Work
Children's International School (CIS)
|Operation Assistant
Ilorin, Kwara State, Nigeria
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Summary
Managed daily operational compliance and facility oversight, contributing to a safe and optimized learning environment for students.
Highlights
Ensured high standards of compliance with school policies and quality standards through diligent inspections and reporting, directly contributing to a safe and conducive learning environment.
Executed daily facility checks, resolving issues promptly to maintain optimal operational efficiency and safety, improving the learning environment.
Collaborated with multiple departments to elevate hygiene standards and optimize cafeteria operations, significantly enhancing student satisfaction.
Facilitated successful internal audits by meticulously compiling documentation and coordinating corrective actions, ensuring regulatory compliance.
Fisdem Global Business
|Warehouse Manager
Ilorin, Kwara State, Nigeria
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Summary
Oversaw comprehensive warehouse and administrative operations, driving efficiency and enhancing customer satisfaction through strategic management.
Highlights
Streamlined administrative operations, including inventory management and office systems development, resulting in improved operational efficiency and organization.
Set and tracked ambitious sales targets, implementing data-driven strategies that significantly improved customer satisfaction and retention.
Partnered with Marketing and HR departments to align strategic initiatives, contributing to enhanced business success and cross-functional collaboration.
Resolved customer concerns promptly and effectively, upholding high service excellence standards and fostering strong client relationships.
Fisdem Global Business
|Sales Representative
Ilorin, Kwara State, Nigeria
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Summary
Executed comprehensive sales strategies and market analysis to drive growth, improve competitive positioning, and enhance customer initiatives.
Highlights
Designed and executed comprehensive sales strategies aligned with business objectives, directly contributing to revenue growth and market expansion.
Performed in-depth market analysis to pinpoint growth opportunities, improving competitive positioning and informing strategic business decisions.
Delivered regular performance evaluations and provided targeted coaching, enabling team members to consistently achieve and exceed sales targets.
Collaborated with the marketing team to launch impactful initiatives, significantly increasing customer retention and acquisition rates.
Education
University of Ilorin
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Bachelor of Arts
English and Literary Studies
Grade: Second Class Upper
College of Education, Ilemona
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NCE
English/Political Science
Grade: Distinction
Certificates
Virtual Assistant
Issued By
ALx
Teaching English as a Foreign Language
Issued By
Taechers Records
Skills
Core Competencies
Quality Assurance (QA), Office Management, Administrative Support, Client Relationship Management, Team Collaboration, Vendor Management, Communication, Interpersonal Skills, Strategic Planning, Execution, Time Management, Prioritization, Problem Solving, Critical Thinking.