MUHAMMAD SHAHZAIB

Assistant Director – Administration / HR
Karachi, PK.

About

Results-driven Administration and HR professional with a strong track record in managing comprehensive office operations, human resources functions, and strategic tender documentation within a dynamic software company. Expert in optimizing workflows, ensuring compliance, and providing executive-level support, consistently contributing to operational efficiency and business growth. Adept at leveraging CRM and performance reporting to drive informed decision-making and enhance client coordination.

Work

Nubit Software (Pvt) Ltd
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Business Operations & Administration Lead

Karachi, Sindh, Pakistan

Summary

Directed comprehensive HR and administrative operations, reporting directly to the Executive Director, to enhance organizational efficiency and support strategic business objectives.

Highlights

Managed the complete HR lifecycle, encompassing recruitment, onboarding, employee documentation, engagement, and training for newly appointed HR personnel, ensuring seamless integration and compliance.

Developed and implemented multiple company policies and Standard Operating Procedures (SOPs), significantly improving operational clarity, consistency, and adherence to regulatory standards.

Supervised and optimized office inventory, including hardware, laptops, networking equipment, and operational supplies, ensuring 100% resource availability and efficient asset management.

Successfully managed government and private tenders through E-PADS, SAP Ariba, and TenderAlert portals, meticulously preparing documentation, compliance filings, and proposal submissions.

Conducted detailed client requirement analyses and effectively communicated specifications to technical teams, directly contributing to successful project alignment and delivery.

Performed manual Quality Assurance testing for critical software deployments, ensuring high quality, functionality, and user satisfaction prior to release.

Led office renovation and infrastructure upgrade projects, enhancing operational environment and efficiency, and represented the company at Asia-level industry events and competitions.

GT Procurement – USA Based Company
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Marketing & Operations Specialist (Remote)

Remote, Remote, US

Summary

Orchestrated international client communication and market research initiatives to identify business expansion opportunities and support global operational workflows.

Highlights

Managed professional correspondence and communication with international clients, fostering strong relationships and ensuring clear, timely information exchange.

Conducted in-depth market research to identify and analyze new business expansion opportunities, providing actionable insights for strategic decision-making.

Prepared compelling proposals, presentations, and strategic documentation, effectively articulating value propositions for potential clients and partners.

Supported critical operational coordination and reporting workflows, enhancing data accuracy and contributing to streamlined process efficiency.

Assisted in the successful execution of marketing campaigns and website improvements, contributing to increased brand visibility and online engagement.

Nubit Software (Pvt) Ltd
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Intern – Operations & Business Support

Karachi, Sindh, Pakistan

Summary

Provided crucial operational and business development support, contributing to client acquisition strategies and internal workflow improvements.

Highlights

Assisted in client meetings, proposal development, and follow-ups, supporting the sales cycle and fostering positive client relationships.

Supported comprehensive tender research and documentation processes, ensuring accurate and timely submission of critical bids.

Contributed to the identification and implementation of operational workflow improvements, enhancing internal coordination and efficiency.

Observed and supported business development and client acquisition strategies, gaining practical experience in market engagement.

Education

University
Karachi, Sindh, Pakistan

Associate Degree

Commerce

Govt Premier College
Karachi, Sindh, Pakistan

Intermediate

Commerce

Faizan Academy School
Karachi, Sindh, Pakistan

Matriculation

Science

Languages

English
Urdu

Skills

HR & Administration

HR Operations, Recruitment, Employee Onboarding, Employee Engagement, Policy Development, SOP Development, Office Administration, Inventory Management, Asset Management, Vendor Management, Support Staff Management.

Operations Management

Workflow Optimization, Operational Coordination, Compliance Documentation, Performance Tracking, Infrastructure Upgrades, Quality Assurance (Manual Testing).

Business Development & Client Relations

Tender Documentation, Tender Management (E-PADS, SAP Ariba, TenderAlert), Client Coordination, Market Research, Proposal Development, Presentation Development, Business Development Support, Stakeholder Handling.

Technical Tools & Systems

Microsoft Excel, CRM Systems, Documentation Systems, Filing Systems, Canva, Email Communication Systems.

Leadership & Communication

Leadership, Team Coordination, Executive Communication, International Client Communication, Strategic Thinking, Decision Making, Problem Solving, Time Management.