Mustafa I. Musa

Information Technology Manager | Business Intelligence & ERP Lead
Baghdad, IQ.

About

Highly accomplished Information Technology leader with over 7 years of progressive experience in delivering enterprise resource planning (ERP) platforms and business intelligence (BI) solutions for multi-branch fast-moving consumer goods (FMCG) organizations. Proven expertise in implementing SAP, Odoo, and ERPNext, designing executive-ready Power BI analytics, and securing robust infrastructure to elevate decision quality and optimize operational control. Combines strong systems implementation skills with hands-on infrastructure and networking expertise to translate complex business needs into scalable, data-driven outcomes, driving significant improvements in efficiency and data consistency.

Work

AL FARAH (Fast-Moving Consumer Goods)
|

Information Technology Department Manager

Baghdad, Iraq

Summary

Leads comprehensive IT operations and strategy for a multi-branch FMCG organization, driving digital transformation through ERP implementation, advanced BI, and robust infrastructure management to enhance decision-making and operational efficiency.

Highlights

Directed comprehensive IT strategy across all branches, aligning technology roadmap with corporate objectives and governance to drive digital transformation.

Spearheaded organization-wide go-lives of SAP and Odoo across sales, inventory, and finance, accelerating monthly closing activities and improving data consistency across branches.

Designed and delivered an executive reporting suite in Microsoft Power BI with key performance indicators and forecasting models, minimizing manual preparation and enabling faster, better-informed decisions.

Implemented and administered Odoo and M-Force platforms, streamlining core business processes and ensuring end-to-end data integrity across the organization.

Unified closed-circuit surveillance and internal PBX systems onto a secure intranet, significantly improving monitoring capabilities, reliability, and system supportability across all branches.

AL TAWASUL (Fast-Moving Consumer Goods)
|

Information Technology Supervisor

Baghdad, Iraq

Summary

Managed IT operations across nine provinces for a fast-moving consumer goods company, standardizing processes and ensuring adherence to service level agreements to optimize performance.

Highlights

Oversaw Information Technology operations across nine provinces, establishing standardized processes and service level agreements for consistent service delivery.

Implemented and administered the SalesBuzz enterprise resource planning platform, optimizing sales and inventory workflows for enhanced efficiency.

Developed and deployed Microsoft Power BI dashboards, providing real-time visibility into sales performance and stock levels for improved operational insights.

Enhanced customer relationship management processes and reporting, enabling commercial teams to make data-driven decisions and improve customer engagement.

ALSERAJ Group (ALSERAJ Company for Integrated Solutions and ATAA AL WAKEEL Information Technology Company)
|

Information Technology Team Lead and Advisor

Baghdad, Iraq

Summary

Spearheaded ERPNext implementation and advised on critical infrastructure upgrades for a leading IT solutions company, driving operational efficiency and system reliability.

Highlights

Directed the successful implementation of ERPNext, establishing secure and stable operations with robust role-based access control.

Integrated diverse operational systems into a unified Microsoft Power BI reporting layer, developing a single, company-wide dashboard that provided leadership with comprehensive insights.

Developed and delivered customized Microsoft Power BI reports and analytics, significantly improving data visibility, accountability, and departmental decision-making.

Provided expert advisory on infrastructure upgrades, cloud adoption, monitoring, and automation strategies, enhancing system performance and reliability.

TUBA Pharma Office (Medical Product Distribution)
|

Information Technology Advisor

Baghdad, Iraq

Summary

Administered the AL BAYAN distribution system and led technical functions for a medical product distribution company, optimizing operations and reporting.

Highlights

Administered the AL BAYAN distribution system, leading the technical function to ensure seamless operations.

Developed Microsoft Power BI dashboards to monitor key distribution metrics, sales performance, and inventory levels, streamlining workflows and enhancing oversight.

Education

Middle Technical University
Baghdad, Iraq

Bachelor's degree

Informatics Technologies

Grade: Good

Languages

Arabic
English

Skills

Business Intelligence & Data

Microsoft Power BI, Data Modeling, DAX, Data Integration, Pipeline Design, Microsoft SQL Server, MySQL.

Enterprise Platforms

SAP, Odoo, ERPNext, SalesBuzz, M-Force.

Programming & Scripting

Python, PHP, JavaScript, .NET, C++, HTML, CSS, Vue.js.

Infrastructure & Networking

Cisco Certified Network Associate (CCNA), MikroTik, Cisco, Ubiquiti, Mobile Device Management, Closed-circuit Surveillance Systems, Private Branch Telephone Exchange (PBX).

Productivity & Tools

Microsoft Office, Printers, Peripherals.

Design (Secondary)

Adobe XD, Adobe Photoshop, Adobe Illustrator.

Projects

Middle Technical University Project

Summary

Provided comprehensive IT solutions including server administration, web and mobile development, and business intelligence dashboards for Middle Technical University.

Pharmacists Syndicate Registration System & Website

Summary

Designed and implemented a complete registration system and the official website for the Pharmacists Syndicate.

Talafar University Digital Infrastructure Enhancement

Summary

Provided solutions focused on enhancing digital infrastructure and operational efficiency for Talafar University.

USAID Power BI Dashboard Project

Summary

Developed Microsoft Power BI dashboards for the United States Agency for International Development (USAID).

Mustafa I. Musa