Céline Nadia Assair

Experienced Retail Operations & Sales Manager
Herblay sur Boissy, FR.

About

Highly accomplished and results-driven professional with over 15 years of progressive experience in retail operations, sales management, and financial oversight within dynamic luxury and fashion environments. Proven ability to optimize inventory, streamline financial processes, and lead high-performing sales teams, consistently achieving revenue growth and exceptional customer satisfaction. Seeking to leverage a strong blend of operational expertise and strategic sales leadership to drive success in a challenging retail management role.

Work

Printemps
|

Sales Manager

Paris, Île-de-France, France

Summary

Led and motivated a high-performing sales team within a luxury retail environment, developing and executing commercial strategies that significantly boosted revenue and strengthened customer loyalty.

Highlights

Directed and coached a team of sales associates, implementing performance metrics that resulted in consistent achievement of sales targets.

Developed and executed targeted commercial strategies, contributing to increased sales volume and enhanced customer retention rates.

Monitored and reported on key business objectives and sales performance, providing actionable insights to senior management.

Proactively resolved customer conflicts and complex sales issues, maintaining exceptional service standards and protecting brand reputation.

Managed and optimized staff schedules, ensuring adequate coverage and maximizing team productivity during peak periods.

Printemps
|

Operations Coordinator

Paris, Île-de-France, France

Summary

Orchestrated comprehensive operational processes for a leading luxury retail department, optimizing stock management, financial reconciliation, and customer service protocols to enhance efficiency and compliance.

Highlights

Managed end-to-end stock and inventory processes, including tracking, reconciliation, and optimization, ensuring optimal product availability and reducing discrepancies.

Analyzed critical financial and operational data, providing insights that informed strategic decisions and improved departmental performance and profitability.

Resolved complex customer disputes, including returns, credits, and special orders (VAD), ensuring high levels of customer satisfaction and loyalty.

Spearheaded annual fiscal closing procedures, meticulously preparing documentation and ensuring full compliance with accounting standards.

Facilitated the seamless onboarding and integration of new team members, developing training materials and fostering a productive work environment.

Executed precise bank reconciliations and managed cash receipt processes, safeguarding financial assets and ensuring audit readiness.

Oversaw all invoicing activities and coordinated maintenance schedules, ensuring operational continuity and efficient vendor management.

Paul Beuscher
|

Corner Manager & Assistant Accountant

Paris, Île-de-France, France

Summary

Managed a dedicated retail corner and simultaneously performed critical accounting functions, overseeing inventory, invoicing, and financial reconciliation to ensure seamless operations and fiscal accuracy.

Highlights

Managed comprehensive stock levels and order processing for the corner, ensuring optimal inventory turnover and product availability.

Handled all aspects of invoicing, from generation to tracking, ensuring timely and accurate billing for all transactions.

Recorded daily accounting entries, maintaining meticulous financial records and supporting month-end closing procedures.

Managed bank deposits and cash register operations, ensuring secure handling of funds and accurate daily reconciliation.

Monitored and managed client accounts, including tracking receivables, debt collection, and proactive follow-ups on outstanding payments, improving cash flow.

Oversaw daily treasury management, optimizing liquidity and ensuring financial stability for the retail corner.

Weinberg / Bocage / DPAM
|

Sales Advisor

Paris, Île-de-France, France

Summary

Delivered exceptional customer service and managed visual merchandising across multiple fashion brands, contributing to sales growth and efficient inventory processing.

Highlights

Managed visual merchandising and product displays (facing) to enhance store appeal and promote key products, increasing customer engagement.

Provided expert sales advice and cultivated strong customer relationships, consistently achieving individual sales targets.

Processed incoming deliveries, including receiving, quality control, and system updates, ensuring accurate inventory and product readiness.

Actively engaged with customers to understand needs, recommend suitable products, and drive repeat business and loyalty.

Education

Lycée Professionnel
Herblay sur Boissy, Île-de-France, France

Vocational Certificate (CAP)

Fashion Trades / Garment Making

Courses

Pattern Making

Cutting

Assembly

Sewing

Ironing

Finishing (all technical stages of garment creation)

Languages

French
English

Skills

Retail Management

Store Operations, Visual Merchandising, Inventory Management, Stock Control, Supply Chain Coordination, Product Display.

Sales & Business Development

Sales Strategy, Team Leadership, Customer Relationship Management (CRM), Clienteling, Sales Performance Analysis, Commercial Strategy, Revenue Growth.

Financial Management

Financial Reporting, Account Reconciliation, Invoicing, Debt Collection, Treasury Management, Data Analysis, Fiscal Compliance, Accounting Entries, Cash Management.

Customer Service & Relations

Conflict Resolution, Customer Satisfaction, Returns Management, Client Support, Dispute Resolution.

Team Leadership & Development

Employee Onboarding, Training & Development, Performance Coaching, Staff Scheduling, Team Motivation.

Fashion & Garment Production

Pattern Making, Garment Construction, Sewing, Finishing, Quality Control.