Nawras Mafarjeh

Business Administration Graduate | Human Resources Focus
Ramallah, PS.

About

Highly motivated Business Administration graduate with a concentration in Human Resources, eager to leverage academic knowledge and practical experience to drive organizational effectiveness. Possessing foundational skills in client relations, administrative support, and digital financial technologies from diverse internships and volunteer work. Committed to contributing to a growth-oriented environment by applying strong communication, problem-solving, and organizational skills.

Education

Birzeit University
Birzeit, West Bank, Palestine, State of

Bachelor's Degree

Business Administration

Courses

Concentration in Human Resources

Work

Mada Al-Arab
|

Sales Intern

Ramallah, West Bank, Palestine, State of

Summary

Engaged clients and presented services, developing strong interpersonal and communication skills while gaining practical exposure to sales processes.

Arab Bank
|

Intern (Smart Shabab Program)

Ramallah, West Bank, Palestine, State of

Summary

Completed an intensive 45-hour training program, acquiring foundational insights into banking operations and digital financial technologies.

Arab Road for Consulting and Training co.
|

Trainee

Ramallah, West Bank, Palestine, State of

Summary

Participated in a 20-hour professional development program, enhancing essential job, communication, and stress management skills for future roles.

Volunteer

The Commission of Detainees Affairs
|

Volunteer

Ramallah, West Bank, Palestine, State of

Summary

Contributed 60 hours of cooperative volunteer work, providing essential administrative support and meticulous document management.

Languages

English
Arabic

Certificates

CV Planning & Professional Identity Workshop

Issued By

Faculty of Business & Economics, Training & Employment Unit at Birzeit University

Skills

Communication & Interpersonal Skills

Client-Focused Interaction, Professional Client Engagement, Active Listening, Discussion Facilitation, Presentation Skills.

Organizational & Time Management

Time Management, Stress Management, Document Organization, Administrative Support, Workflow Management.

Collaboration & Teamwork

Team Building, Cooperative Work, Cross-functional Collaboration.

Professional Development

Career Planning, Personal Branding, Job Interview Techniques, CV Writing.

Office Productivity

Microsoft Word, Microsoft Excel, Microsoft Access.

Banking & Financial Technology

Banking Operations, Digital Banking Services, Financial Technologies.

Sales & Client Relations

Sales Processes, Customer Needs Analysis, Service Presentation.

Marketing Fundamentals

Marketing Principles, Brand Visibility.

References

Moammar Shabib

Moammar Shabib, Arab Bank Vice President (VP) Head office, Arab Road for consulting and training Co. Founder &, CEO. Moammarshabib@yahoo.com, 0599521767