Noviwaku Rebecca Sesetin
Detail-Oriented Data Annotator & Administrative Support Professional
Ikorodu, NG.About
Highly meticulous and results-driven professional with a strong foundation in data annotation, quality assurance, and administrative support. Proven ability to enhance data integrity, streamline operational processes, and deliver exceptional client satisfaction. Eager to leverage strong organizational, problem-solving, and communication skills to contribute to organizational growth and achieve strategic objectives in a dynamic environment.
Work
AI- ASR Data Annotation
|Data Annotator (Remote)
Remote, Lagos State, Nigeria
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Summary
Currently contributing to AI model development by ensuring high-quality data annotation, meticulous labeling, and comprehensive database management in a remote capacity.
Highlights
Ensured high-quality data text by meticulously verifying annotation accuracy, contributing to reliable dataset integrity for AI models.
Executed precise data labeling selections for diverse datasets, enhancing machine learning model training efficiency and performance.
Identified and segmented audio data for specific target audiences, optimizing content relevance and precision for AI applications.
Accurately identified and tagged transcribing error segments, significantly improving overall transcription quality and reducing discrepancies.
Collaborated effectively with team members, providing support and solutions to consistently meet company objectives and project deadlines.
Managed and maintained comprehensive documentation for various databases, ensuring data accessibility, integrity, and compliance.
Choice Medical Diagnostics Center
|Chaperone
Ikorodu, Lagos State, Nigeria
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Summary
Provided critical administrative and customer support, managing documentation, client communications, and contributing to high service standards within a medical diagnostic setting.
Highlights
Streamlined document tracking and filing systems, enhancing organizational efficiency and ensuring accurate record retrieval for critical medical documents.
Managed all incoming and outgoing correspondence, ensuring timely delivery and contributing to high levels of customer satisfaction.
Collaborated effectively within a team environment to deliver exceptional customer service and achieve collective operational goals.
Resolved diverse client inquiries and complaints with a customer-first approach, improving client satisfaction and retention rates.
Consistently exceeded minimum Key Performance Indicators (KPIs) monthly, demonstrating strong performance in client support and administrative tasks.
Managed client interactions efficiently, consistently meeting or exceeding average handling time targets for case resolution.
Student Industrial Work Scheme Center
|Internship Trainee
Ikorodu, Lagos State, Nigeria
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Summary
Gained practical experience in administrative support, problem-solving, and team collaboration, contributing to daily operations and process improvements during an industrial internship.
Highlights
Identified operational challenges and implemented effective solutions, contributing to improved process efficiency and workflow.
Organized and managed critical files and recorded internal memos, ensuring accurate record-keeping and easy retrieval.
Maintained and optimized the branch document filing system, enhancing data accessibility and security.
Provided essential administrative support to team members, contributing to the successful achievement of departmental objectives.
Successfully executed assigned tasks across various functions, demonstrating adaptability and a strong work ethic in a professional environment.
Education
Lagos State Polytechnic
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National Diploma
Business Administration
Ajara Grammar School Badagry
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High School Diploma
West Africa Senior School Certificate (WASSCE)
Rock Foundation School
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First Primary School Leaving Certificate
Primary Education
Skills
IT Fundamentals
System Experience, Technical Support.
Software Proficiency
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Office Suite.
Data Management
Data Annotation, Data Labeling, Quality Assurance, Database Management, Data Entry, Audio Segmentation, Transcription Error Identification.
Administrative Support
Document Management, Filing Systems, Record Keeping, Correspondence Management, Office Operations.
Customer Service
Client Relations, Complaint Resolution, Customer Satisfaction, KPI Achievement, Average Handling Time (AHT).
Organizational & Problem-Solving
Organizational Skills, Problem Solving, Process Improvement, Strategic Prioritization, Task Management.
Interpersonal & Communication
Communication Skills, Interpersonal Skills, Team Collaboration, Support & Solutions, Stakeholder Engagement.
Interests
Personal Interests
Travelling, Continuous Learning, Information Research.