NUNO RUSSO
Experienced Commercial Director & Business Leader in Health and Sales
Vila Nova de Famalicão, PT.About
Highly accomplished and results-driven Commercial Director and Business Leader with over 25 years of extensive experience in sales, team management, and strategic business development across diverse sectors, including healthcare, pharmaceuticals, and retail. Proven ability to drive market expansion, optimize operational efficiency, and lead high-performing teams to exceed revenue targets and achieve significant organizational growth. Adept at B2B strategies, client relationship management, and implementing global marketing initiatives to deliver measurable impact.
Work
Grupo O Meu Doutor
|Diretor Comercial Porto – Saúde (Commercial Director Porto – Health)
Porto, Porto, Portugal
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Summary
Led comprehensive commercial strategies and operations for health services in the Porto region, focusing on market penetration and revenue growth.
Highlights
Developed and implemented strategic sales plans that expanded market presence and drove significant revenue growth within the health sector.
Managed and mentored a high-performing commercial team, fostering a results-oriented culture and enhancing overall sales productivity.
Established and nurtured key client relationships, resulting in increased client retention and new business acquisition for health services.
Analyzed market trends and competitor activities to identify new opportunities and adapt commercial strategies, optimizing resource allocation.
OrtoSolução
|Gestor de clientes / CEO (Client Manager / CEO)
Portugal, Portugal, Portugal
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Summary
Directed all facets of a health solutions company as CEO, encompassing client acquisition, strategic operations, and comprehensive business development.
Highlights
Spearheaded the startup and growth of a health solutions company, establishing market presence and achieving initial client acquisition targets.
Managed end-to-end client relationships, ensuring high satisfaction and retention rates while expanding service offerings.
Developed and executed strategic business plans, optimizing operational efficiency and resource management to ensure profitability.
Oversaw financial performance, including budgeting and P&L management, to ensure sustainable growth and achieve business objectives.
Saúde Douro (AquaRobot)
|Diretor Comercial Auditivos (Commercial Director - Audiology)
Porto, Porto, Portugal
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Summary
Spearheaded commercial initiatives for audiology products and services, focusing on enhancing sales performance and market development.
Highlights
Developed and executed targeted commercial strategies that significantly increased sales volume and market share for audiology products.
Managed key accounts and cultivated strong relationships with healthcare providers, resulting in expanded product adoption.
Led a sales team, providing training and strategic direction to consistently meet and exceed quarterly sales quotas.
Analyzed market demand and competitor offerings to identify new business opportunities and refine product positioning.
Audição Activa
|Especialista em Aparelhos Auditivos (Hearing Aid Specialist)
Portugal, Portugal, Portugal
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Summary
Provided specialized consultation and sales of hearing aids, ensuring high client satisfaction and effective product adoption.
Highlights
Conducted comprehensive client consultations to assess needs and recommend optimal hearing aid solutions, achieving high conversion rates.
Managed the sales cycle from initial contact to post-sale support, ensuring customer satisfaction and fostering long-term relationships.
Maintained in-depth knowledge of product lines and industry advancements, effectively communicating technical information to clients.
Contributed to achieving monthly sales targets through proactive outreach and expert product demonstrations.
European Diesel Card
|Gestor de Clientes (Client Manager)
Portugal, Portugal, Portugal
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Summary
Managed a portfolio of key client accounts for fuel card services, focusing on retention and expanding service utilization.
Highlights
Cultivated strong client relationships, resulting in increased account retention and expanded service adoption among existing customers.
Identified and pursued new business opportunities within the assigned client portfolio, contributing to revenue growth.
Provided expert consultation on fuel card solutions, tailoring offerings to meet specific client operational needs.
Resolved client inquiries and issues efficiently, ensuring high levels of customer satisfaction and loyalty.
Empresa Senense de tabaco, SA
|Gestor de Clientes (Client Manager)
Portugal, Portugal, Portugal
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Summary
Developed and maintained robust client relationships within the tobacco sector, driving sales and enhancing market presence.
Highlights
Managed a diverse client base, consistently achieving sales quotas and expanding product distribution within the tobacco market.
Negotiated and secured new business contracts, contributing to significant market share growth for key product lines.
Conducted market analysis to identify emerging trends and client needs, informing sales strategies and product positioning.
Provided comprehensive client support, ensuring timely order fulfillment and effective resolution of service issues.
Tabacarias/ jogos
|Sócio/Consultor (Partner/Consultant)
Santo Tirso, Porto, Portugal
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Summary
Provided strategic consulting and managed business operations for tobacco shops and gaming establishments, driving profitability and efficiency.
Highlights
Developed and implemented business strategies that enhanced operational efficiency and increased profitability for multiple retail outlets.
Managed all aspects of business operations, including inventory, sales, and customer service, ensuring seamless daily functions.
Provided expert consultation on market trends and business development opportunities, leading to informed decision-making.
Cultivated strong relationships with suppliers and stakeholders, optimizing procurement and enhancing business partnerships.
Clínica Central de Santo Tirso. Lda Clínica Médica
|Sócio Gerente (Managing Partner)
Santo Tirso, Porto, Portugal
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Summary
Oversaw the comprehensive management and strategic direction of a medical clinic, ensuring operational excellence and patient satisfaction.
Highlights
Directed all administrative and operational functions of the medical clinic, enhancing service delivery and patient flow.
Managed financial performance, including budgeting and cost control, leading to improved fiscal health and resource allocation.
Implemented patient care protocols and quality assurance measures, significantly improving patient satisfaction scores.
Led a multidisciplinary team of healthcare professionals, fostering a collaborative environment and optimizing staff performance.
Eli, Lilly Pharmaceutical
|Delegado de Informação Médica (Medical Information Delegate)
Portugal, Portugal, Portugal
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Summary
Represented pharmaceutical products to medical professionals, providing critical information and fostering strong relationships to drive product adoption.
Highlights
Promoted pharmaceutical products to healthcare professionals, achieving consistent sales targets within assigned territories.
Delivered scientific presentations and educational programs, enhancing product knowledge and clinical understanding among medical staff.
Developed and maintained strong professional relationships with key opinion leaders and medical practitioners, fostering brand loyalty.
Collected and analyzed market intelligence, providing valuable feedback to sales and marketing teams for strategic adjustments.
Boehringer Ingelheim
|Delegado de Informação Médica (Medical Information Delegate)
Portugal, Portugal, Portugal
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Summary
Engaged healthcare providers with comprehensive pharmaceutical product information, supporting brand awareness and market share growth.
Highlights
Managed a designated territory, consistently exceeding sales objectives by effectively promoting pharmaceutical products to medical professionals.
Provided accurate and up-to-date medical information on products, ensuring compliance with industry regulations and ethical standards.
Organized and participated in medical conferences and events, expanding professional networks and enhancing product visibility.
Utilized CRM tools to track interactions and analyze sales data, optimizing call planning and territory management strategies.
Jaba Farmacêutica
|Delegado de Informação Médica (Medical Information Delegate)
Portugal, Portugal, Portugal
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Summary
Communicated pharmaceutical product benefits and clinical data to medical practitioners, driving product adoption and market penetration.
Highlights
Successfully introduced new pharmaceutical products to the market, achieving rapid adoption among target healthcare providers.
Conducted detailed presentations on product efficacy and safety, tailored to the specific needs of various medical specialties.
Built and sustained strong relationships with a network of physicians and pharmacists, resulting in increased prescription rates.
Monitored market trends and competitor activities, providing critical insights that informed regional sales strategies.
Canon Copicanola
|Delegado Comercial (Commercial Delegate)
Aveiro, Aveiro, Portugal
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Summary
Managed sales and client relationships for Canon products, achieving revenue targets and expanding market reach in the B2B sector.
Highlights
Achieved and consistently exceeded sales targets for Canon office equipment and solutions through effective B2B sales strategies.
Managed a portfolio of key corporate accounts, ensuring high levels of client satisfaction and fostering repeat business.
Negotiated complex sales contracts and service agreements, securing profitable deals for the company.
Conducted product demonstrations and tailored proposals, effectively communicating value propositions to prospective clients.
Moviflor
|Delegado Comercial (Commercial Delegate)
Aveiro, Aveiro, Portugal
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Summary
Drove sales and customer engagement for retail products, contributing to store revenue growth and enhancing customer loyalty.
Highlights
Consistently met and surpassed individual sales goals by effectively engaging customers and promoting a diverse range of retail products.
Provided exceptional customer service, resolving inquiries and issues to ensure a positive shopping experience and foster loyalty.
Managed product displays and inventory, ensuring optimal presentation and availability to maximize sales opportunities.
Actively participated in promotional campaigns, contributing to increased foot traffic and overall store performance.
Toromadeiras
|Delegado comercial / Sócio (Commercial Delegate / Partner)
Rep. Dem. Congo and Angola, Congo/Angola, Angola
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Summary
Managed commercial operations and partnership activities in international markets, focusing on timber trade and business development.
Highlights
Managed international commercial activities, including sales and logistics, for timber products in challenging markets.
Cultivated and maintained key business partnerships, facilitating trade and market entry in new regions.
Coordinated supply chain operations to ensure timely delivery and compliance with international trade regulations.
Cercolar
|Delegado Comercial (Commercial Delegate)
Aveiro, Aveiro, Portugal
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Summary
Handled commercial responsibilities, focusing on sales and client relationship management within the assigned territory.
Highlights
Achieved consistent sales growth by actively identifying and acquiring new clients within the designated commercial territory.
Developed and presented product solutions to prospective customers, effectively communicating value and securing new contracts.
Managed existing client accounts, ensuring satisfaction and identifying opportunities for upselling and cross-selling.
Conducted market research to understand customer needs and competitor offerings, informing sales strategies and approaches.
Interpass
|Delegado comercial (Commercial Delegate)
Aveiro, Aveiro, Portugal
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Summary
Initiated a career in commercial sales, focusing on direct client engagement and product promotion.
Highlights
Successfully engaged prospective clients through direct sales efforts, contributing to initial market penetration.
Developed foundational skills in product knowledge and sales techniques, effectively presenting offerings to diverse audiences.
Maintained strong customer relationships, ensuring positive interactions and addressing client needs promptly.
Collaborated with the sales team to achieve collective targets and improve overall commercial performance.
Education
IMT
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Diploma
Traditional Chinese Medicine
Escola Secundária Dr. Jaime de Magalhães
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Secondary Education
General Studies
Languages
English
French
Portuguese
Skills
Business & Commercial Management
Commercial Strategy, Sales Management, Business Development, Market Expansion, P&L Management, Client Acquisition, Account Management, B2B Sales, Retail Sales, Negotiation, Market Analysis.
Leadership & Operations
Team Leadership, Operational Efficiency, Strategic Planning, Conflict Resolution, Organizational Skills, Teamwork, Entrepreneurship, Clinic Management, Logistics Coordination.
Healthcare & Pharmaceutical Sales
Medical Information, Pharmaceutical Sales, Audiology Sales, Healthcare Solutions, Product Promotion, Scientific Communication, Medical Education, Patient Satisfaction.
Marketing & Communication
Global Marketing Strategies, B2B Business Strategies, Customer Relationship Management (CRM), Product Positioning, Brand Visibility, Public Speaking.