Princess Somtochukwu
Diligent Administrative & Sales Support Professional
Awka, NG.About
A highly disciplined and motivated graduate of Criminology and Security Studies, Princess brings strong foundational experience in office administration, sales, and customer service. Adept at record keeping, communication, and general clerical duties, she is passionate about leveraging her analytical skills and detail-oriented approach to drive organizational growth and efficiency. Eager to apply a structured mindset to support dynamic teams and enhance operational outcomes.
Work
HASKE Sunpower Energy
|Sales Representative / Secretary
Amawbia, Anambra State, Nigeria
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Summary
Supported HASKE Sunpower Energy in a dual Sales Representative and Secretary role, providing essential administrative support and direct customer service to promote solar energy products.
Highlights
Provided comprehensive product information and support to a diverse customer base, enhancing client understanding and satisfaction with solar energy solutions.
Managed and maintained accurate sales records and critical customer documentation, ensuring data integrity and streamlined access for reporting and follow-up.
Executed a range of secretarial and administrative duties, including document preparation and correspondence, significantly contributing to efficient office operations.
Handled all incoming phone calls, expertly resolved customer inquiries, and meticulously scheduled appointments, optimizing client engagement and internal workflow.
Developed and maintained organized filing systems and office procedures, which improved document accessibility and overall operational efficiency.
Education
Chukwuemeka Odumegwu Ojukwu University (COOU), Igbariam Campus
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B.Sc
Criminology and Security Studies
Grade: Result Awaiting
Skills
Office Administration
Office Management, Clerical Duties, Document Management, Filing Systems, Office Organization, Administrative Support.
Customer Service & Sales Support
Client Relations, Product Information, Inquiry Resolution, Sales Documentation, Customer Engagement.
Data Management
Record Keeping, Data Entry, Documentation, Information Retrieval.
Communication & Coordination
Verbal Communication, Written Communication, Appointment Scheduling, Call Handling, Interpersonal Skills.
Software & Tools
Microsoft Word.
Organizational & Time Management
Time Management, Prioritization, Workflow Optimization, Efficiency.
References
References
Available upon request