Oke Esene

Executive Assistant
Benin City, NG.

About

Highly organized and proactive Executive Assistant with a proven track record in customer service, human resource management, and comprehensive administrative support. Expert in email management, travel itinerary planning, research, and meticulous document preparation. Committed to delivering exceptional service and leveraging a keen eye for detail to optimize operational efficiency.

Work

Biosystems Medical Diagnostics
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Medical Laboratory Assistant

Summary

Provided critical administrative and operational support within a medical laboratory setting, ensuring efficient patient service and accurate data management.

Highlights

Prepared comprehensive monthly reports and technical documentation, ensuring accuracy and compliance for laboratory processes.

Conducted accurate data entry and extensive internet research to support diagnostic operations and administrative needs.

Provided exceptional customer service and administrative support to patients, enhancing their experience and streamlining clinic flow.

Supported human resource functions, including maintaining accurate records and assisting with basic HR administration.

Managed and scheduled meeting appointments, optimizing calendar efficiency and supporting team coordination.

Proficiently utilized Microsoft Office Suite and Google Workspace for various tasks, including efficient email management and document handling.

Education

Delta State University

B.Sc.

Medical Biochemistry

Courses

Medical Biochemistry

Languages

English

Fluent

Urhobo

Basic

Certificates

Virtual Assistant Certification

Issued By

ALX Africa

Skills

Resourcefulness

Problem-solving, Adaptability.

Attention to Detail

Accuracy, Precision, Quality Assurance.

Team Collaboration

Teamwork, Cross-functional Collaboration, Communication.

Calendar Management

Scheduling, Time Management, Meeting Coordination.

Presentations

Slide Creation, Public Speaking, Visual Communication.

Google Workspace

Gmail, Google Docs, Google Sheets, Google Slides, Google Calendar.

Travel Itinerary Planning

Logistics, Travel Coordination, Booking.

Meeting Management

Agenda Creation, Minute Taking, Meeting Facilitation.

Customer Service

Client Relations, Support, Conflict Resolution.

Inbox Management

Email Management, Correspondence, Prioritization.

Organizational Skills

Workflow Optimization, Record Keeping, Systematization.

Data Entry

Data Management, Record Keeping, Accuracy.

Document Management

Filing, Archiving, Documentation.

Interests

Music

Listening, Singing.

Traveling

Exploration, Cultural Immersion.

Reading

Literature, Non-fiction, Learning.

Singing

Vocal Performance, Choir.

Tech and Innovations

Technology Trends, Emerging Tech, Innovation.

Public Speaking

Presentations, Communication, Oratory.

Blogging

Content Creation, Writing, Digital Media.

Projects

Health and Wellness Project

Summary

An ongoing personal initiative focused on researching, implementing, and promoting holistic health and wellness practices.