About
Analytical professional with a robust background in optimizing operations, enhancing data integrity, and delivering exceptional customer experiences. Adept at leveraging data analysis and process improvement methodologies, as demonstrated by achieving a 95% reduction in data errors and 100% critical issue identification. Eager to apply strong problem-solving skills and a Financial Modelling and Valuation Analyst (FMVA) certification to drive strategic initiatives and operational excellence.
Work
Fullware
|Customer Service Specialist
Lagos, Lagos, Nigeria
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Summary
Currently providing timely and accurate assistance to customers, managing accounts, and ensuring high satisfaction for Fullware.
Highlights
Responded to customer inquiries via web chat, providing timely and accurate assistance to resolve issues and enhance user experience.
Managed customer accounts, including processing crediting payments and resolving complex billing issues efficiently.
Maintained a high level of customer satisfaction by proactively addressing concerns and troubleshooting issues effectively.
Coca-Cola HBC
|Undergraduate Intern
Ibadan, Oyo State, Nigeria
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Summary
Managed spare parts inventory and supported critical plant operations to ensure stock levels, water quality, and environmental compliance at Coca-Cola HBC.
Highlights
Managed spare parts inventory using SAP, ensuring accurate stock levels and availability for critical operational needs.
Assisted in the operations of the Water Treatment Plant, consistently ensuring adherence to stringent water quality standards.
Supported the Effluent Treatment Plant (ETP) operations, ensuring full compliance with environmental regulations and standards.
Transita
|Executive Assistant
Lagos, Lagos, Nigeria
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Summary
Provided high-level administrative support to the CEO, managing complex schedules, coordinating meetings, and handling sensitive information with professionalism at Transita.
Highlights
Provided high-level administrative support to the CEO, including comprehensive calendar management, meeting coordination, and complex travel arrangements.
Prepared and proofread critical documents, presentations, and reports, ensuring accuracy and professional presentation for the CEO.
Handled sensitive company and personal information with utmost confidentiality and professionalism, maintaining trust.
Manaksia Coated Metals and Industries LTD
|Quality Control Intern
Ogun state, Ogun State, Nigeria
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Summary
Conducted rigorous quality inspections and material evaluations to ensure compliance with standards and optimal production processes at Manaksia Coated Metals and Industries LTD.
Highlights
Conducted quality inspections of color-coated coils, ensuring strict compliance with industry standards and product specifications.
Evaluated raw materials for quality prior to production, consistently ensuring only optimal materials were utilized and minimizing waste.
Monitored the production line, verifying that key parameters were maintained throughout the process to uphold product integrity and consistency.
Ideamasn
|Data Research Analyst Intern
Lagos, Lagos, Nigeria
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Summary
Implemented data quality control measures, researched diverse data sources, and managed complex spreadsheets to significantly enhance data accuracy and completeness at Ideamasn.
Highlights
Implemented data quality control measures, resulting in a **95% reduction in data-related errors** and significantly increased overall data accuracy.
Researched and gathered data from various sources, achieving a **20% increase in data quality and completeness** for critical analysis.
Managed and maintained a complex spreadsheet with thousands of records, ensuring consistent data integrity and accessibility for team use.
Software tester
|Software Tester
Lagos, Lagos, Nigeria
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Summary
Conducted rigorous testing of KIBO ERP software, identifying and documenting critical issues to ensure high-quality product delivery.
Highlights
Conducted rigorous testing of the KIBO ERP software, identifying and documenting **100% of critical issues** to ensure robust product quality.
Demonstrated unwavering commitment to quality assurance, ensuring the delivery of a high-quality product through meticulous testing protocols.
Developed and maintained comprehensive test documentation, ensuring transparency and traceability of all testing activities and results.
Volunteer
Foursquare Grand Assembly Church
|Media Team Member
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Summary
Planned and executed successful campaigns and coordinated live streaming sessions, significantly enhancing online visibility and audience reach for Foursquare Grand Assembly Church.
Highlights
Planned and executed a successful media campaign that resulted in a **40% rise in online visibility and audience reach**.
Coordinated live streaming sessions, significantly enhancing the organization's online presence and engagement with its audience.
Utilized digital media strategies to expand community outreach and improve communication effectiveness.
Society of Petroleum Engineers
|Program Team Member
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Summary
Contributed to the planning and execution of programs for the Society of Petroleum Engineers.
Highlights
Contributed significantly to the planning and coordination of various educational and professional development programs.
Executed assigned tasks efficiently, ensuring successful program delivery and high participant satisfaction.
Collaborated with team members to achieve program objectives, fostering professional growth within the society.
Education
Obafemi Awolowo University
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Bachelor of Engineering
Chemical Engineering
Skills
Data Analysis & Management
Data Modeling, Data Cleaning, Data Quality Control, Data Integrity, Data Research, Spreadsheet Management, Problem Solving.
Business & Operations
Financial Analysis, Business Development, Strategic Planning, Operations Management, Process Optimization, Inventory Management, Environmental Compliance.
Quality Assurance & Control
Software Testing, Quality Control, Compliance Audits, Test Documentation, Process Monitoring.
Customer & Administrative Support
Customer Service, Issue Resolution, Customer Satisfaction, Account Management, Administrative Support, Calendar Management, Document Preparation, Confidentiality.
Technical Tools
Google Workspace, Google Calendar, Trello, Zoom, SAP, KIBO ERP.
Interests
Professional Interests
Business Development, Tech Startups, Finance, Global Impact, Tech Innovation, Business Operations, Strategy.