ADEOSUN OLUWADAMILOLA ADEBUKOLA
Experienced Project Manager & Client Service Professional
Lagos, NG.About
Results-driven professional with 4 years of experience in project management, client relations, and digital PR, Adeosun excels at delivering high-quality client experiences and implementing effective service strategies. Adept at leveraging strong communication, problem-solving, and team collaboration, she consistently drives client satisfaction, retention, and business growth across diverse industries.
Work
Inovacao
|Project Manager (Contracted)
Lagos, Lagos State, Nigeria
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Summary
Directed end-to-end project management initiatives, ensuring timely delivery within budget and scope while strengthening technical and business teams.
Highlights
Directed end-to-end project management for key initiatives, ensuring timely delivery and budget adherence, leading to successful project completion.
Spearheaded recruitment and onboarding of critical roles, including Full-Stack Developer, UI/UX Designer, and Sales & Growth Marketer, significantly strengthening technical and business team capabilities.
Developed comprehensive project plans and defined deliverables, effectively coordinating cross-functional resources to achieve critical milestones.
Translated Managing Director's strategic insights into actionable tasks for project teams, facilitating clear execution and alignment with company objectives.
Assisted leadership in designing and executing growth strategies, contributing to market expansion and business development initiatives.
Oversaw operational planning and resource allocation, improving workflow efficiency and accountability across various departments.
Supported sales and marketing efforts by aligning campaigns with company objectives, monitoring performance, and reporting outcomes to enhance strategic decision-making.
Built a positive company culture focused on professionalism, innovation, and strong team collaboration, fostering a high-performance environment.
GrowStack Ai
|Client Service & Sales Executive
Remote, India
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Summary
Oversaw client engagement and relationship management, ensuring high client satisfaction and retention while developing growth strategies.
Highlights
Oversaw client engagement and relationship management, achieving high levels of client satisfaction and retention through proactive strategies.
Actively participated in developing client service strategies that drove growth and enhanced operational efficiency.
Collaborated effectively with internal teams to deliver client-focused solutions and continuously improve service offerings.
Conducted regular client feedback sessions, leading to measurable improvements in service delivery and stronger client relationships.
Managed escalations and resolved critical client issues promptly, maintaining high levels of client satisfaction and trust.
C&F Porter Novelli
|Client Service & Digital Pr
Lagos, Lagos State, Nigeria
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Summary
Developed and implemented strategic PR initiatives, significantly increasing company visibility and enhancing reputation.
Highlights
Developed and implemented PR strategies that significantly increased company visibility and reputation across target markets.
Created compelling content for press releases, social media, and marketing materials, effectively supporting campaign objectives.
Organized and executed successful PR events and campaigns that enhanced brand awareness and engagement.
Established and maintained strong relationships with key media outlets, influencers, and stakeholders, securing valuable placements.
Monitored and analyzed media coverage, providing data-driven reports on the effectiveness of PR strategies and informing future campaigns.
Collaborated with internal teams to align messaging and branding, ensuring consistent communication across all channels.
Soair Africa
|Project Manager
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Summary
Managed multiple freelance projects from initiation to completion, ensuring on-time and within-budget delivery for diverse clients.
Highlights
Managed multiple projects from initiation to completion, consistently delivering them on time and within budget.
Collaborated with cross-functional teams to define project scope, set milestones, and allocate resources effectively for successful outcomes.
Conducted thorough risk assessments and developed proactive contingency plans, mitigating potential delays and challenges.
Led regular training sessions for students and team members, equipping them with essential project management skills and best practices.
Utilized advanced project management tools to track progress, manage timelines, and ensure transparent communication with stakeholders.
Worked closely with clients to understand their needs, ensuring successful project outcomes and high client satisfaction.
Nigerian Airspace Management Agency
|Flight Analyst
Lagos, Lagos State, Nigeria
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Summary
Collaborated with ATC and other departments to provide critical flight information services, enhancing operational safety and efficiency.
Highlights
Collaborated effectively with ATC and other departments to provide critical flight information services, enhancing air traffic management.
Monitored airspace conditions, traffic, and other key flight operation elements, ensuring real-time operational awareness.
Analyzed and processed extensive data on flight movements and traveler information, providing insights for improved operational planning and safety.
Education
Lagos State University
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Bachelors Degree
History & International Relations
Certificates
Air Ticketing and Reservation
Issued By
Aviation Training School
Skills
Project Management
End-to-end Project Direction, Project Planning, Milestone Management, Risk Assessment, Contingency Planning, Project Tracking, Stakeholder Communication, Resource Allocation, Workflow Efficiency.
Client Relations & Engagement
Client Relationship Management, Customer Engagement, Client Satisfaction, Client Retention, Service Delivery Improvement, Client Feedback Sessions, Issue Resolution, Sales Support.
Digital PR & Marketing
Digital PR Strategy, Content Creation (Press Releases, Social Media), PR Event Management, Brand Awareness, Media Relations, Influencer Engagement, Media Coverage Analysis, Campaign Alignment.
Operational & Business Acumen
Operational Planning, Resource Allocation, Workflow Efficiency, Accountability, Growth Strategy Execution, Market Expansion, Business Development Initiatives, Data Entry, Performance Monitoring.
Communication & Collaboration
Strong Communication Skills (Oral & Written), Team Collaboration, Cross-functional Collaboration, Stakeholder Communication, Training & Mentoring, Presentation Skills.
Problem Solving & Analysis
Multitasking, Problem Solving, Strategic Insights Translation, Data Analysis, Flight Operations Analysis.
Tools & Technologies
CRM Tools, MS Office Suite, Slack, Project Management Tools.
Leadership
Team Leadership, Company Culture Building, Mentoring, Initiative Direction.
Time Management
Time Management, Timeline Management, Deadline Adherence.