Oluwakemi Olusola

Oluwakemi Olusola

Product Manager
Nieuwendamlaam 68, 2547JL, Den Haag, NL.

About

Results-driven Product Manager with a strong foundation in administrative support and human resources, leveraging over 5 years of experience to enhance organizational efficiency and foster positive stakeholder relations. Recently earned a Diploma in Product Management, equipping me to lead product lifecycles, manage cross-functional teams, and deliver impactful results. I bring a proactive, data-driven approach to solving complex challenges and achieving strategic product goals, poised to drive innovation and growth in dynamic environments.

Work

Nuturelle (In Development)
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Founder & Product Lead

Summary

Led the strategic development and Minimum Viable Product (MVP) planning for Nuturelle, a digital platform designed to support parents with young children, driving product vision from conception to scheduled launch.

Highlights

Spearheaded end-to-end product strategy, design, and MVP planning for a digital platform, identifying core user needs and market opportunities to define the product roadmap.

Authored comprehensive product documentation, including detailed product requirement documents (PRDs) and brand identity guidelines, ensuring clear product vision and consistent execution.

Collaborated closely with development teams, translating product requirements into actionable tasks and overseeing feature delivery to align with strategic objectives.

Managed the product development lifecycle, positioning the platform for a successful market launch scheduled for Q3 2025.

DR Consults (Lady T)
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Administrative Support

Summary

Provided comprehensive administrative and HR support, optimizing recruitment, onboarding, and employee relations processes to enhance organizational efficiency and satisfaction.

Highlights

Streamlined recruitment efforts by optimizing job posting processes and interview coordination, improving overall hiring efficiency by 20%.

Facilitated new hire onboarding and training sessions, contributing to a 15% reduction in onboarding time through structured support.

Managed benefits administration, ensuring timely processing and clear communication of employee benefits, enhancing employee understanding and access.

Proactively addressed employee inquiries and managed HR correspondence, significantly improving overall employee satisfaction and HR response times.

Lady T
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Virtual Assistant

Summary

Optimized administrative workflows and reporting frameworks, enhancing operational efficiency and enabling data-driven decision-making across the organization.

Highlights

Developed and implemented a streamlined process for meetings and travel arrangements, reducing scheduling conflicts by 15% through proactive coordination.

Updated and standardized reporting frameworks, significantly improving visibility of key performance metrics for all organizational levels.

Enabled data-driven decision-making by providing accurate and timely reports, supporting strategic planning and operational adjustments.

Harvest International School
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Child Minder/Administrative Assistant

Summary

Supported school operations and administrative functions, integrating technology and fostering collaboration to improve efficiency and learning outcomes.

Highlights

Optimized school routines, including classroom activities and administrative tasks, contributing to a 15% improvement in operational efficiency and a 10% reduction in administrative errors.

Integrated new technology into class lessons, boosting pupil interest and engagement by 30% and enhancing learning outcomes with a 20% increase in student test scores.

Facilitated cross-departmental meetings and conferences, promoting collaboration and alignment across teams, resulting in a 25% increase in project completion rates and a 10% improvement in communication effectiveness.

Access Bank plc
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Customer Care Officer

Summary

Delivered exceptional customer service and implemented service improvements, significantly enhancing client satisfaction and operational efficiency.

Highlights

Addressed customer inquiries and resolved service problems promptly, achieving a 95% customer satisfaction rating and reducing resolution times by 20%.

Delivered superior quality service to high-end commercial clients, increasing client retention by 20% and improving overall service ratings by 15%.

Identified service improvement needs and recommended changes, leading to a 10% increase in service efficiency and a 5% reduction in customer complaints.

Institute of Continuing Education
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Subject Teacher

Summary

Developed and delivered curriculum-aligned lessons, managing student progress and fostering strong parent-teacher partnerships to enhance educational outcomes.

Highlights

Developed and delivered comprehensive lessons based on the curriculum, setting assessment tasks and grading student work, resulting in a 90% pass rate and a 15% improvement in student performance.

Maintained accurate records of student attendance and academic progress, ensuring compliance with regulatory standards and providing data-driven insights for curriculum planning and student support services.

Communicated effectively with parents and guardians, fostering constructive dialogue and partnership in students' education, leading to a 20% increase in parent engagement and satisfaction.

Education

University of Ibadan
Ibadan, Oyo, Nigeria

Bachelor of Science

Adult Education

Courses

Continuing Education

Political Science

AltSchool Africa

Diploma

Product Management

Certificates

Human Resource Management

Issued By

Udemy

Skills

Product Management

Product Strategy, MVP Development, Product Lifecycle Management, Roadmap Development, User Stories, Product Documentation (PRDs), Market Research, Agile Methodologies.

Project Management

Project Planning, Workflow Streamlining, Process Improvement, Time Management, Organizational Efficiency, Coordination.

Leadership & Collaboration

Leadership Initiatives, Cross-functional Collaboration, Stakeholder Management, Team Coordination, Mentorship.

Data & Analytics

Data Analysis, Data-Driven Decision Making, Reporting Frameworks, Performance Metrics, Data Entry & Management.

Problem Solving

Issue Resolution, Analytical Thinking, Strategic Problem Solving, Conflict Resolution.

Human Resources & Administration

Recruitment Support, Onboarding, Benefits Administration, Employee Relations, HR Correspondence, Administrative Support, Confidentiality & Discretion.

Communication

Effective Communication, Stakeholder Communication, HR Communication, Client Relations, Constructive Dialogue.

Technical Proficiency

Digital Platforms, New Technology Integration, Software Proficiency (general).

Interests

Extracurricular Activities

Building early childhood education tools, Community building for women & families, Podcasting on motherhood & identity, Visual learning design (Canva, Figma).