Ominyi Godwin Adikpe

Versatile Professional | Operations & Technical Support
Abakaliki, NG.

About

Results-driven professional with a robust background in technical support, customer service, and educational instruction, adept at restoring complex device functionality and fostering positive learning environments. Proven ability to quickly master new technologies, troubleshoot intricate issues, and deliver exceptional client satisfaction. Eager to leverage problem-solving acumen and meticulous attention to detail to drive operational efficiency and contribute to organizational success in a dynamic technical or support role.

Work

Independent
|

Phone Repair Technician

Abakaliki, Ebonyi, Nigeria

Summary

Performed intricate repairs on mobile devices, including screen replacements, battery repairs, and component soldering, consistently restoring full device functionality.

Highlights

Executed complex hardware repairs on a wide array of mobile devices, including precise screen replacements and battery component overhauls.

Diagnosed and resolved critical technical malfunctions through intricate component soldering, successfully restoring device functionality for numerous clients.

Applied advanced troubleshooting techniques and meticulous attention to detail, ensuring high-quality repairs and maximizing device longevity.

Managed a consistent volume of repair requests, optimizing workflow to achieve timely service delivery and high levels of customer satisfaction.

Independent Educator
|

Teacher

Abakaliki, Ebonyi, Nigeria

Summary

Provided comprehensive instructional support and fostered a positive learning environment to enhance student engagement and academic progress.

Highlights

Delivered targeted instructional support to diverse students, significantly improving learning comprehension and skill development.

Cultivated a positive and inclusive learning environment, adapting pedagogical approaches to address individual student needs and learning styles.

Collaborated effectively with students to clarify complex subject matter, leading to enhanced academic performance and confidence.

Education

Joseph Sarwuan Tarka University Makurdi
Makurdi, Benue, Nigeria

Bachelor of Science (B.Sc.)

Statistics

Languages

Igede
English

Certificates

NYSC Discharge Certificate

Issued By

National Youth Service Corps

Skills

Professional & Interpersonal

Communication, Interpersonal Communication, Adaptability, Time Management, Deadline Adherence, Task Completion, Problem-Solving, Integrity, Work Ethic.

Technical Support

Troubleshooting, System Installation, Device Repair, Mobile Phone Repair, Diagnostics, Soldering, Hardware Repair, Software Troubleshooting, Quality Assurance.

Customer Service & Operations

Customer Support, Client Relations, Client Satisfaction, Issue Resolution, Cash Handling, Transaction Processing, Point-of-Sale (POS) Systems, Inventory Management, Record Keeping.

Instructional & Educational

Instructional Delivery, Student Support, Lesson Planning, Student Engagement, Pedagogical Skills.

Interests

Creative Pursuits

Creativity, Singing, Listening to Songs.

Fitness & Leisure

Exercise.

References

Mr. Ominyi Samuel

ICT UBA, Ebonyi Abakaliki, Phone: 07067499636

Mrs. Comfort Agi

Teacher, ICSS OKILEME IBILLA, Phone: 07063585182