OMOTAYO BELLO
Sales & Technology Professional
Dublin, IE.About
Highly motivated professional with a strong track record in sales and customer service excellence, complemented by advanced technical skills in AI, web development, and digital transformation. Leverages strategic sales techniques, product expertise, and team leadership to consistently exceed targets in fast-paced retail environments. Poised to drive business growth and operational excellence through a unique blend of commercial acumen and technological innovation, delivering high-impact solutions.
Work
Chadwicks Group
|Trade Sales Advisor
Dublin, Leinster, Ireland
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Summary
Spearheaded sales and customer service initiatives within a dynamic retail environment, consistently exceeding targets and enhancing client satisfaction.
Highlights
Achieved consistent high sales performance by leveraging in-depth product knowledge and adapting sales approaches to individual customer needs.
Drove positive customer feedback and increased satisfaction through attentive sales support and proactive resolution of inquiries.
Successfully upsold products and services, contributing significantly to store revenue and customer engagement.
Monitored market trends and competitor activities to strategically position offerings, maintaining a competitive edge in a fast-paced environment.
Managed complex workloads and tight deadlines, consistently delivering exceptional service and meeting performance metrics.
Centra Cabra
|Retail Supervisor
Dublin, Leinster, Ireland
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Summary
Supervised daily retail operations, leading a team to enhance sales performance, optimize store efficiency, and elevate customer experience.
Highlights
Devised and executed promotional campaigns, significantly increasing store traffic, sales, and overall profitability.
Managed and trained a team of staff, conducting performance reviews and ensuring adherence to sales and customer service standards.
Streamlined operational efficiency and inventory accuracy by effectively utilizing POS systems and inventory management software.
Analyzed sales figures and operational data to identify improvement areas, implementing merchandising strategies that boosted sales and visual appeal.
Resolved complex customer complaints and service issues, maintaining high satisfaction levels and fostering a positive shopping environment.
COMFORT KEEPERS
|Care Assistant
Dublin, Leinster, Ireland
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Summary
Delivered empathetic and comprehensive care to clients, collaborating with healthcare professionals to implement personalized care plans and improve quality of life.
Highlights
Collaborated with healthcare professionals to develop and execute individualized care plans, significantly improving patient outlook and daily living.
Monitored and supported clients' physical activity, actively contributing to the prevention of sedentary behavior and enhancing well-being.
Ensured patient safety and comfort during transfers and personal care, adhering strictly to body mechanics principles and medical protocols.
Managed client appointments and meticulously reported changes in condition to nursing staff, ensuring continuity of high-quality care.
Dunnes Stores
|Retail Assistant
Drogheda, Leinster, Ireland
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Summary
Supported dynamic retail operations, engaging customers, processing transactions efficiently, and contributing to an organized and appealing store environment.
Highlights
Engaged customers to identify needs and provided tailored product recommendations, directly contributing to sales and customer satisfaction.
Efficiently operated cash registers and processed merchandise returns/exchanges, maintaining transaction accuracy during peak business hours.
Arranged and restocked merchandise displays, enhancing visual appeal and promoting new products to attract customers and drive sales.
Education
Comfort Keepers
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Induction Course
Patient Moving And Care Giving
The Learning Curve Institute
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FETAC Level 5
Social Studies
National College of Ireland
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Certificate of Higher Education
Computer Science
Courses
Computer Science Fundamentals
St Oliver's School
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GCSES Leaving Certificate
General Studies
Awards
Best Colleague of the Year
Awarded By
Chadwicks Group
Recognized for exceptional performance, teamwork, and contribution to a positive work environment.
Employee of the Month
Awarded By
Chadwicks Group
Awarded four times over four years for outstanding sales achievements and customer service excellence.
Leaving Certificate Academic Achievement Award
Awarded By
St Oliver's School
Awarded for demonstrating strong academic performance during the Leaving Certificate program.
Skills
Sales & Customer Experience
Sales Techniques, Sales Goal Attainment, Customer Service, Product Knowledge, Sales and Negotiation, Communication Skills, Upselling, Customer Engagement, Market Analysis.
Leadership & Operations
Team Management, Teamwork, Retail Operations, Performance Review, Staff Training, Inventory Management, POS Systems, Merchandising, Promotional Campaigns, Time Management.
Digital & AI Technologies
Artificial Intelligence (AI) Experience, AI-powered Tools, Web-Based Application Development, AI Integration in Web Apps, Automation & Digital Transformation, No-code/Low-code Tools, Chatbots, Smart Forms, Recommendation Systems, Automated Responses, Intelligent Dashboards.
Problem Solving & Strategic Thinking
Problem Solving & System Design, Analytical Thinking, Adaptability, Adaptability with Emerging Technologies, Workflow Design, Data Analysis, Intelligent Decision-Making, Business Needs Analysis.