Opeyemi Omololu OKESOLA

Developed and executed an ICT strategy that boosted operational efficiency by 25% across General, Life, and Microfinance Bank entities.

Successfully implemented enterprise systems (GIS, LMS, CRM, FMS), reducing manual processes by 40% and improving data accuracy.

Established robust cybersecurity protocols, leading to a 60% reduction in security incidents within the first year.

Led ICT procurement and vendor governance, achieving 15% cost savings through strategic negotiations.

Introduced an ICT governance framework that improved project delivery timelines by 30%.

Spearheaded comprehensive digitalization, launching Customer DIY Portal, Agency Portal, and Mobile App to restore core services and improve customer engagement.

Directed multi-business unit IT operations and infrastructure, ensuring 99.9% uptime and compliance with global standards.

Implemented ITIL-based service management, reducing incident resolution time by 40%.

Strengthened cybersecurity posture, decreasing security incidents by 60%.

Collaborated with stakeholders to reduce technical debt by over 70%, optimizing system efficiency.

Designed and executed a 5-year digital transformation roadmap, increasing customer satisfaction scores by 35%.

Led a 27-member cross-functional team to reengineer business processes, reducing turnaround time by 50%.

Oversaw EDMS implementation, achieving an 80% reduction in paper usage and 60% faster document retrieval.

Defined and implemented enterprise architecture supporting 99.9% system uptime and scalability for future growth.

Reduced vendor-related risks by 40% through enhanced contract and SLA management.

Implemented IT policies that improved compliance audit scores by 20%.

Managed IT infrastructure upgrades across over 10 branches, reducing downtime by 70%.

Contributed to strategic planning initiatives, resulting in a 25% growth in digital service adoption.

Trained over 100 staff members, enhancing software utilization and reducing support tickets by 30%.

Oversaw consultancy services for clients in Ghana, ensuring successful project delivery.

Architected, designed, and developed non-core banking applications for financial institutions.

Led a team of IT professionals, ensuring high performance and continuous training.

Managed an SMS alert platform serving over 32 African countries, achieving 99.5% uptime.

Reduced client onboarding time by 30% through streamlined service delivery processes.

Maintained server infrastructure on Linux and Windows platforms, achieving zero critical failures during tenure.

Resolved client software issues with a 95% first-contact resolution rate.

Improved system performance by 40% through database optimization and server tuning.

Delivered comprehensive training and support for various software applications.

Developed and deployed 24/7 Java EE applications for clients, ensuring continuous operation.

Designed and administered MySQL, SQL, Oracle 9i, and 10g database servers.

Reduced website content update time by 50% through ECMS integration.

Delivered over 20 business process documentation projects, enhancing client workflow visibility.

Advised senior management on IT service delivery, SLAs, and UAT, serving as a key technical expert.

Contributed to HumanManager enhancements, increasing system performance by 35%.

Designed custom enterprise reports, reducing manual reporting time by 60%.

Administered SQL Server, Oracle 9i, and 10g database servers.

Integrated payment gateway with bank systems, enabling real-time transactions for over 10 institutions.

Automated student ID card banking integration at Covenant University, reducing manual processing by 80%.

Installed, implemented, designed, and maintained various applications using Sybase ASE, ASA, and Replication Server.

Collaborated with technical staff to integrate eTranzact payment gateway with various bank and merchant software using ISO 8583.

Maintained and monitored VPN communication links to banks, ensuring secure and reliable data transfer.