OREOLUWA JOY

Dynamic Virtual Assistant & Social Media Strategist
Lagos, NG.

About

Dynamic and adaptable professional with 3 years of experience excelling in virtual assistance and social media management. Proven ability to optimize operational effectiveness, drive engagement by 30%, and enhance brand visibility through data-driven strategies. Adept at streamlining processes, managing complex projects, and providing high-level support to achieve organizational objectives and boost conversions.

Work

JAY'S PLACE NG
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Social Media Manager

Remote, Nigeria

Summary

Led social media strategy and execution for JAY'S PLACE NG, driving community engagement and optimizing digital campaign performance.

Highlights

Developed and implemented comprehensive content strategies across Instagram, Facebook, and Twitter, aligning with brand identity to enhance online presence and reach.

Fostered community engagement by actively interacting with followers and influencers, increasing overall engagement by 30% through prompt responses and strategic outreach.

Analyzed campaign performance using Google Analytics and Facebook Insights, generating data-driven reports that optimized content strategies and informed future initiatives.

Planned and executed successful cross-platform campaigns in collaboration with marketing teams, managing advertising budgets to efficiently boost conversions.

NOIR RETOUCHING
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Social Media Manager

Remote, Nigeria

Summary

Managed social media presence for NOIR RETOUCHING, focusing on niche audience engagement and brand reputation through strategic content and analytics.

Highlights

Designed and executed targeted content strategies to showcase high-end retouching work, effectively engaging a niche audience of photographers, creatives, and brands.

Managed community interactions, responding to inquiries and feedback to build strong relationships with industry professionals and maintain a positive brand reputation.

Tracked social media metrics using advanced analytics tools, identifying trends and insights that refined strategies for higher engagement and visibility.

Coordinated successful campaign launches across Instagram and other platforms, significantly enhancing brand awareness and driving business inquiries through targeted content.

PARAMOUNT STUDENT
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Virtual Assistant

Istanbul, Türkiye

Summary

Provided comprehensive virtual assistance and administrative support at PARAMOUNT STUDENT, optimizing organizational processes and client services.

Highlights

Oversaw diverse organizational processes, supported key projects, and managed information, ensuring seamless operational flow and strategic alignment.

Provided confidential administrative support to senior executives and high-level officials, ensuring strict compliance with organizational objectives and facilitating high-level operations.

Built, entered, and meticulously maintained information in systematized databases, improving data entry efficiency by 30% and ensuring data integrity.

Served as the primary client interface, consistently providing optimal customer service and fostering positive client relationships.

GAOTEK
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Virtual Assistant Intern

New York City, NY, US

Summary

Contributed to operational efficiency and process improvement as a Virtual Assistant Intern at GAOTEK, supporting diverse client needs.

Highlights

Efficiently managed emails, appointments, and travel arrangements for a diverse clientele, ensuring smooth operations and prompt communication.

Demonstrated exceptional accuracy and attention to detail in completing data entry tasks, research projects, and document preparation.

Collaborated effectively with cross-functional teams to streamline workflows, enhance productivity, and improve overall efficiency.

Played a key role in identifying and implementing process improvements, fostering a collaborative work environment.

TRICSMALL STARTUP
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Virtual Assistant

Lagos, Nigeria

Summary

Managed virtual assistant operations at TRICSMALL STARTUP, encompassing communication, market research, and marketing campaign coordination.

Highlights

Strategically managed email communication, calendars, and social media posts, ensuring timely and consistent engagement with the target audience.

Conducted comprehensive market research and competitor analysis, gathering valuable insights that informed decision-making and the development of effective marketing strategies.

Coordinated various marketing campaigns and tracked analytics, ensuring proper execution and performance monitoring for data-driven optimizations.

Monitored analytics and key metrics, providing valuable data for evaluating campaign effectiveness and making data-driven optimizations.

SHRIDE COURIER
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Logistics/Admin Manager

Ibadan, Nigeria

Summary

Streamlined logistics and administrative operations at SHRIDE COURIER, enhancing efficiency and achieving significant cost savings.

Highlights

Streamlined shipping and receiving processes by researching and addressing errors, implementing measures that significantly improved operational flow and accuracy.

Negotiated freight rates and closely monitored budgets, successfully meeting shipping needs while adhering to strict financial constraints.

Managed and oversaw day-to-day operations, including planning and coordinating with various units to ensure seamless workflow and timely deliveries.

Improved overall operational effectiveness by streamlining business processes and procedures, leading to enhanced productivity and reduced inefficiencies.

Education

Miva Open University
Abuja, Nigeria

BSc

Data Science

Languages

English

Certificates

Career Essentials in Administrative Assistance

Issued By

Microsoft and LinkedIn

Virtual Assistant Training

Issued By

ALX Africa

Skills

Core Administrative Skills

Data Entry, Information Management, Calendar Management, Travel Coordination, Email Management, Document Preparation, Administrative Support, Confidentiality.

Social Media & Marketing

Content Strategy, Social Media Marketing, Campaign Management, Community Engagement, Brand Management, Digital Marketing, Google Analytics, Facebook Insights, Market Research, Competitor Analysis.

Operational Efficiency

Process Improvement, Workflow Optimization, Operational Management, Logistics Management, Budget Management, Negotiation.

Soft Skills

Critical Thinking, Problem Solving, Teamwork, Collaboration, Creativity, Multitasking, Time Management, Adaptability, Communication Skills, Customer Service, Client Relations, Prioritization, Attention to Detail.

Software & Tools

Microsoft Office Suite, Instagram, Facebook, Twitter, Google Analytics, Facebook Insights.

Interests

Arts & Culture

Listening to music, Painting.

Leisure & Personal Growth

Reading, Traveling.