Patrick John Fredriksen

Results-Oriented Leader | Sales & Operations Management
Bodø, NO.

About

Highly driven and results-oriented leader with a proven track record in sales, operations, security, and personnel management, adept at driving growth and efficiency. Expert in team leadership, KPI management, and coaching, consistently delivering measurable results in dynamic environments. Seeking a challenging leadership role as a General Manager, Sales Manager, or District Manager to leverage strategic planning, operational excellence, and team development for sustained organizational success.

Work

PSS Securitas AS
|

General Manager

Nord-Norge, Northern Norway, Norway

Summary

Led daily operations and regional service delivery for a security firm, ensuring high standards of safety and client satisfaction across Northern Norway.

Highlights

Coordinated effectively with law enforcement, nightlife establishments, and security personnel, enhancing regional safety protocols and operational efficiency.

Managed and de-escalated complex conflict situations and security incidents, maintaining order and ensuring public safety in high-pressure environments.

Developed and optimized staff shift schedules, training programs, and quality assurance procedures, improving team readiness and service delivery standards.

Oversaw comprehensive daily operational management for the region, ensuring seamless service provision and adherence to regulatory compliance.

Sector Alarm
|

Sales Manager

Bodø, Nordland, Norway

Summary

Directed a high-performance sales team, driving significant increases in conversion rates and overall sales figures through strategic leadership and coaching.

Highlights

Led a performance-driven sales team, achieving substantial growth in conversion rates and exceeding monthly sales targets by an average of X%.

Implemented daily coaching, recruitment strategies, and targeted goal-setting, enhancing team capabilities and fostering a high-achieving sales culture.

Managed comprehensive budget responsibilities, conducted detailed sales reporting, and ensured quality assurance across all sales processes.

Developed and executed strategic sales initiatives, contributing to the team's consistent overachievement of key performance indicators (KPIs).

Din Salgskonsulent AS
|

Sales Manager

Tromsø, Troms og Finnmark, Norway

Summary

Managed a dedicated sales team focused on Storebrand products, optimizing sales routines and enhancing overall team productivity and performance.

Highlights

Directed a specialized sales team, achieving consistent sales growth for Storebrand products through effective strategy implementation.

Provided continuous results tracking, coaching, and professional development to sales representatives, elevating individual and team performance.

Streamlined and improved sales routines and methodologies, leading to a measurable increase in team productivity and efficiency.

Fostered a competitive yet collaborative team environment, ensuring high motivation and continuous skill enhancement among sales personnel.

Teknikmagasinet
|

General Manager

Tromsø, Troms og Finnmark, Norway

Summary

Held full responsibility for store operations, staff management, and overall business performance, driving sales and enhancing customer experience.

Highlights

Managed all aspects of store operations, including inventory, sales, and customer service, ensuring seamless daily functioning and profitability.

Monitored and optimized key performance indicators (KPIs), executed impactful sales campaigns, and maintained high standards of store presentation.

Implemented comprehensive training and coaching programs for employees, enhancing product knowledge and customer service excellence.

Achieved consistent sales targets and operational efficiency by fostering a high-performing team and optimizing retail processes.

Securitas
|

Security Guard

Bodø, Nordland, Norway

Summary

Provided vigilant security services, ensuring safety and order in various environments through proactive surveillance and incident response.

Highlights

Conducted regular patrols and surveillance to deter crime and ensure the safety of premises and personnel.

Responded promptly to security alarms and incidents, applying effective de-escalation techniques and reporting protocols.

Maintained detailed logs of daily activities and incidents, contributing to comprehensive security documentation.

Collaborated with local authorities and emergency services during critical situations, ensuring coordinated responses.

Assuranse Partner AS
|

Sales Representative (IF Forsikring)

Lofoten/Tromsø, Northern Norway, Norway

Summary

Engaged in direct sales of IF insurance products, building client relationships and achieving sales targets across multiple regions.

Highlights

Successfully generated new leads and acquired clients for IF insurance products, consistently meeting or exceeding sales quotas.

Developed strong client relationships through effective communication and tailored insurance solutions.

Utilized negotiation techniques to close sales and ensure client satisfaction, contributing to revenue growth.

Managed a portfolio of prospective clients, conducting follow-ups and presenting product benefits clearly and persuasively.

Materialmax AS
|

Forklift Operator/Customer Service Representative

Fauske, Nordland, Norway

Summary

Managed warehouse logistics and provided customer support, ensuring efficient material handling and positive client interactions.

Highlights

Operated forklifts safely and efficiently for goods reception, storage, and dispatch, maintaining organized warehouse operations.

Provided comprehensive customer service, assisting clients with inquiries, orders, and product information.

Managed inventory and stock rotation, ensuring accurate records and optimal warehouse utilization.

Contributed to a smooth operational flow by coordinating material movements and supporting sales and delivery teams.

Education

Vestmyra skole
Fauske, Nordland, Norway

Secondary Education

General Studies

Languages

Norwegian
English

Certificates

Security Guard Course

Issued By

N/A

Forklift Certificate T4

Issued By

N/A

First Aid

Issued By

N/A

HSE (Health, Safety, Environment)

Issued By

N/A

Sales Course

Issued By

N/A

Negotiation Techniques

Issued By

N/A

Phone & Meeting Booking

Issued By

N/A

Skills

Leadership & Management

Team Leadership, Personnel Management, Operations Management, KPI Management, Strategic Planning, Performance Management, Recruitment, Quality Assurance, Budget Management.

Sales & Business Development

Sales Leadership, Sales Coaching, Client Acquisition, Relationship Building, Negotiation, Conversion Optimization, Sales Strategy, Productivity Enhancement, Customer Relationship Management (CRM).

Security & Conflict Resolution

Conflict Handling, Security Management, Incident Response, De-escalation, Safety Protocols, Emergency Preparedness, Coordination with Authorities.

Operations & Logistics

Daily Operations, Logistics Management, Warehouse Operations, Forklift Operation (T4), Inventory Management, Process Optimization, Scheduling, Quality Control.

Customer Service & Communication

Customer Handling, Client Relations, Service Excellence, Interpersonal Communication, Problem-Solving, Structured Thinking, Analytical Skills.

References

References

Available upon request

Patrick John Fredriksen