PRASANT JENA

Guided a cross-functional team of 4 QA Engineers and field operations, overseeing the "Child Growth Monitor" mobile application from inception to successful live release for a German client.

Spearheaded Agile transformations and facilitated key ceremonies, including sprint planning and backlog grooming, to ensure timely delivery of high-quality products.

Drove cross-functional initiatives that increased customer satisfaction by 50% (positive feedback) and reduced complaints by 20%.

Conducted comprehensive functional, compatibility, and cross-browser testing across major browsers, resolving 95% of browser-specific bugs prior to production deployment.

Implemented and optimized Test Automation strategies for web and mobile applications, ensuring robust functional and non-functional testing across critical components.

Collaborated with cross-functional teams and stakeholders in Azure DevOps to identify and resolve critical defects, significantly improving overall product quality and stability.

Managed a team of 3 QA Engineers, overseeing the end-to-end delivery of a WhatsApp chatbot-based web and mobile application for the Fooder system from inception to live.

Spearheaded Agile transformations and facilitated key ceremonies (sprint planning, backlog grooming, daily stand-ups) to ensure timely delivery of high-quality products.

Prepared and executed detailed test cases, ensuring strict alignment with system requirements and project deadlines.

Implemented robust regression and production testing cycles across diverse environments to maintain system stability.

Coordinated with Middle East counterparts for critical requirement reviews and smooth production deployment cycles.

Utilized Zoho Project/Sprint/Desk for effective defect tracking, reporting, and enhancing overall team coordination.

Performed extensive functional, compatibility, and cross-browser testing across major browsers (Firefox, Chrome, Edge) to guarantee flawless user experience.

Developed and implemented Chatbot templates using Sinch, Zoko, and 360 dialog for enhanced conversational flows and improved customer interaction.

Conducted rigorous testing across Development, QA, and Production environments, ensuring successful and proficient product deployments.

Executed comprehensive API testing with Postman, ensuring robust functionality and seamless integration of web applications.

Performed detailed functional, compatibility, and cross-browser testing, resolving 95% of browser-specific bugs prior to production deployment.

Developed and maintained Hybrid Test Automation Frameworks for ONEDATA.Plus and Selfie Quote projects, reducing regression testing cycles by 30% and driving continuous QA process improvement.

Maintained and enhanced automation frameworks and scripts in GitLab for new features and existing regression/smoke test suites.

Created comprehensive test plans, E2E test cases, and test scenarios for user stories, meeting project deadlines and ensuring efficient functional/non-functional testing.

Tracked and resolved defects using GitLab, significantly enhancing overall product stability and quality.

Executed feature, regression, and smoke testing across Dev, QA, and Production environments for EMEDIX and Krishi applications.

Developed detailed test cases and prioritized testing activities to optimize testing efficiency.

Executed all test cases, reported defects, and defined severity/priority for effective resolution.

Collaborated with QA leads to prioritize testing activities and managed defect tracking using Mantis, ensuring timely defect resolution.

Conducted functional, compatibility, and cross-browser testing on key browsers (Firefox, Chrome, IE, Edge) to ensure application stability and optimal performance.

Provided regular status updates to QA Lead, tracked software defects, and collaborated with technical/non-technical resources for issue analysis and resolution.