About
A results-driven Quality Analyst with over 2 years of experience in comprehensive UI, functional, and database testing across Ed-Tech and Healthcare domains. Proven ability to enhance user experience, ensure data integrity, and accelerate defect resolution through Agile methodologies and robust CRM system validation. Seeking to leverage strong analytical and technical skills to contribute to innovative software quality initiatives.
Work
BrightChamps
|Quality Analyst
Bangalore, Karnataka, India
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Summary
As a Quality Analyst, I led comprehensive UI, functional, and database testing for Ed-Tech platforms, significantly enhancing user experience and ensuring robust data integrity across internal and customer-facing systems.
Highlights
Performed comprehensive UI and functionality testing for multiple internal and customer-facing platforms (student/teacher dashboards, login pages, website), significantly improving end-user experience and reducing user complaints.
Validated data accuracy and feature stability across CRM modules, enabling sales and support teams to access reliable lead data, thereby improving decision-making, sales conversion, and customer relationship management.
Conducted SQL-based database testing to ensure backend data integrity and troubleshoot issues, preventing data mismatches between backend and UI, and safeguarding business-critical reporting.
Collaborated effectively with developers and product managers in Agile sprints to log, track, and verify bugs, accelerating defect resolution and improving sprint quality by ensuring accurate frontend display.
Participated in regression, sanity, and smoke testing across multiple releases, ensuring critical feature stability, minimizing release risks, and maintaining product reliability during frequent deployments.
Cognizant Technology Solutions
|Quality Analyst
Bangalore, Karnataka, India
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Summary
As a Quality Analyst, I executed diverse testing strategies, including Web UI, SQL, and functional testing, within an Agile framework to ensure high-quality software delivery and strengthen client confidence for healthcare clients.
Highlights
Performed Web UI testing within Agile methodology, ensuring high-quality and user-friendly interfaces across web platforms, contributing to faster delivery cycles and reduced post-release issues.
Managed client communication during scrums, retrospectives, sprint planning, and release planning, performing business requirements analysis and data extraction for downstream validation, improving requirement clarity and strengthening client confidence.
Crafted and executed SQL queries for database testing to validate data integrity, identify errors, and verify expected results, ensuring consistency between backend and frontend data and improving decision-making accuracy.
Designed test cases, reported test results, participated in defect triage, and coordinated onsite-offshore testing, collaborating directly with clients during regression cycles to increase defect detection rate and accelerate issue resolution.
Cognizant
|Programmer Analyst Trainee
Bangalore, Karnataka, India
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Summary
As a Programmer Analyst Trainee, I supported software development and quality assurance processes, contributing to timely project execution and consistently delivering high-quality work.
Highlights
Supported project teams in various phases of the software development lifecycle, contributing to timely task completion and quality assurance.
Received direct appreciation from the Onshore lead for completing execution within deadlines, demonstrating strong work ethic and efficiency.
Consistently earned client appreciations for delivering high-quality work, reflecting a commitment to excellence and client satisfaction.
Education
Bangalore Institute of Technology
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B.E.
Electronics & Telecommunication
Grade: 8.2 CGPA
Holy Mission Sr Sec School
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Senior Secondary
General Education
Grade: 72 percentile
Sr Sec Delhi Public School
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Secondary
General Education
Grade: 10 CGPA
Awards
Upcoming Star Award
Awarded By
Humana (via Cognizant)
Recognized for outstanding performance and potential within Cognizant, specifically in projects related to Humana.
Client Appreciation
Awarded By
Clients (via Cognizant)
Consistently recognized by clients for delivering high-quality work, reflecting commitment to excellence and client satisfaction.
Onshore Lead Appreciation
Awarded By
Cognizant Onshore Lead
Received commendation for efficient execution and timely completion of tasks, demonstrating strong project delivery capabilities.
Languages
English
Skills
Testing Tools
MySQL Workbench, Dbeaver, MongoDB Compass, Postman, Jira, QTest (Test Management tools), Redis, Microsoft Dynamics 365 CRM, Zoho CRM, Azure DevOps Boards, SoapUI.
Database Frameworks
MongoDB, MySQL.
Programming Languages
JavaScript, SQL.
Software Development & Testing Methodologies
Agile, Waterfall, SDLC, STLC, Scrum, CRM, Test Strategy, Test Plan, Test Cases, Test Methodologies.
Industry Domains
Ed-Tech, Healthcare.