Designed and implemented a multi-agent chatbot utilizing LangGraph, enabling CIOs and business users to query SQL, NoSQL, graph databases, and CSVs data via natural language. Automated dynamic query generation and integrated real-time visualizations, improving operational efficiency by 40%.
Applied prompt tuning techniques to enhance LLM response quality and maintain consistency across diverse enterprise queries.
Developed and implemented a knowledge graph-augmented RAG system to improve customer service response generation. Modeled inter-issue and intra-issue relationships from historical support tickets, achieving a 28.6% reduction in median issue resolution time and improving BLEU and MRR scores.
Fine-tuned and quantized the open-source LLaMA 7B model using HuggingFace Transformers and QLoRA for efficient long-context retrieval in domain-specific tasks. Configured for local GPU-based inference, enabling offline deployment for document understanding and contextual response generation.
Developed a context-aware recommendation system to address insight fatigue in IT operations. Reduced insight discovery time by 67% and increased adoption of actionable insights by 25%, significantly improving operational decision-making.
Applied graph-based community detection algorithms to cluster and summarize insights in natural language. Reduced manual synthesis time by 50% and improved insight-driven decision-making by 30%, enhancing clarity and efficiency for IT operations teams.
Designed an analytics-driven solution to extract actionable insights from unstructured ticket descriptions using clustering algorithms and domain-specific knowledge. Achieved 84.37% accuracy for system-generated tickets and 81.63% accuracy for user-generated tickets, reducing manual analysis efforts and enhancing IT issue prioritization.
Designed and implemented an LSTM-based anomaly detection system using PyTorch, reducing false alerts by 45% and achieving a detection accuracy of 97%. Processed thousands of logs per second with real-time detection, enhancing system reliability and operational efficiency. Deployed the solution for production use.