About
Highly motivated and versatile IT professional with foundational experience in LMS administration, full-stack web development, and technical customer support. Proven ability to enhance system functionality, streamline operations, and deliver robust technical solutions, as demonstrated by contributions to deep learning and game development projects. Eager to leverage a blend of technical expertise and problem-solving skills to drive impactful outcomes in a dynamic technology environment.
Work
→
Summary
Currently administers the Moodle LMS platform, ensuring seamless operation, providing critical technical support, and integrating essential tools to enhance user and educator experience.
Highlights
Managed and updated the Moodle LMS platform, optimizing course content delivery and user access for a diverse user base.
Provided comprehensive technical support and training to users and educators, resolving issues to ensure uninterrupted learning experiences.
Ensured smooth integration of third-party plugins and tools, enhancing platform functionality and streamlining educational workflows.
→
Summary
Supported documentation and data management, leveraging enterprise tools and cross-functional collaboration to enhance operational efficiency.
Highlights
Assisted in documentation and data entry tasks using enterprise tools, improving data accuracy and accessibility for critical business processes.
Collaborated cross-functionally across departments to identify and implement process improvements, contributing to enhanced overall efficiency.
→
Summary
Developed and implemented responsive user interfaces, enhancing user experience and contributing to front-end web development initiatives.
Highlights
Designed and implemented interactive user interfaces using HTML, CSS, and JavaScript, contributing to improved user experience (UX) across multiple web projects.
Styled elements and integrated dynamic features, enhancing the visual appeal and functionality of web applications.
→
Summary
Conducted rigorous user testing and feedback analysis for production-ready products, contributing to product quality and issue resolution.
Highlights
Executed comprehensive user acceptance testing (UAT) for production-ready products, identifying critical bugs and usability issues before public release.
Analyzed user feedback to prioritize and facilitate the resolution of identified issues, contributing to product stability and user satisfaction.
→
Summary
Delivered proactive technical solutions and collaborated with key partners to resolve complex customer issues, significantly improving satisfaction and maintaining accurate records.
Highlights
Provided solutions and proactive troubleshooting for complex customer issues, achieving high resolution rates and improving customer satisfaction.
Collaborated effectively with Amazon to efficiently resolve customer complaints, enhancing service delivery and maintaining accurate records of customer interactions.
Awards
3rd Place - State Level Paper Presentation
Awarded By
Maharashtra Technical Education
Awarded 3rd place for a paper presentation at the State Level competition organized by Maharashtra Technical Education.
Quiz Competition Finalist
Awarded By
Maharashtra Technical Education
Recognized as a finalist in the Quiz Competition organized by Maharashtra Technical Education.
Accenture Developer Virtual Experience Program Completion
Awarded By
Accenture
Successfully completed the Accenture Developer Virtual Experience Program, gaining practical insights into industry practices.
Java & SQL Training Completion
Awarded By
Unspecified
Completed comprehensive training in Java and SQL, enhancing programming and database management skills.
Skills
Programming Languages
C/C++, Python, Java, PHP, JavaScript, C#.
Web Technologies
HTML, CSS, MySQL, UI/UX Design.
Tools & Platforms
Git, GitHub, MS Excel, MS PowerPoint, Moodle.
Technical Concepts
Data Structures & Algorithms, Computer Networks, Deep Learning, Real-time Systems.
Soft Skills
Communication, Collaboration, Teamwork, Troubleshooting, Customer Support, Documentation, User Testing, Problem-solving.