Riyyaan Awan

Healthcare Operations & Supply Chain Leader
Lahore, PK.

About

Highly accomplished healthcare administration professional with over 15 years of progressive leadership, specializing in hospital operations, strategic supply chain management, and regulatory compliance. Proven expertise in optimizing procurement, ensuring legal adherence, and driving operational efficiencies within complex clinical environments. Adept at cross-functional team leadership and implementing robust policies to enhance performance and achieve organizational objectives.

Work

Doctors Hospital & Medical Center
|

Manager – Imports & Supply Chain

Lahore, Punjab, Pakistan

Summary

Currently leading end-to-end procurement and supply chain operations for critical medical equipment and consumables at a leading hospital.

Highlights

Managed procurement and ensured timely delivery of critical medical equipment and consumables from local and international suppliers, maintaining operational continuity.

Optimized vendor contracts and significantly reduced lead times, improving inventory availability and achieving notable cost reductions.

Coordinated seamlessly with clinical, pharmacy, and OT departments to develop accurate consumption forecasts and streamline order planning.

Ensured 100% DRAP regulatory compliance for all imported healthcare supplies, mitigating risks and upholding national standards.

Doctors Hospital & Medical Center
|

Manager IR & Compliance

Lahore, Punjab, Pakistan

Summary

Directed compliance monitoring and regulatory adherence across procurement and logistics functions within a hospital setting.

Highlights

Led comprehensive compliance monitoring across all procurement and logistics processes, ensuring adherence to internal policies and external regulations.

Developed and rigorously enforced internal Standard Operating Procedures (SOPs) for healthcare purchasing and vendor engagement, enhancing operational consistency.

Conducted regular internal audits to ensure strict adherence to hospital and regulatory standards, proactively identifying and addressing compliance gaps.

Mountain Ibex Trading
|

Corporate Sales Manager

Muscat, Oman, Oman

Summary

Managed key supply chain partnerships and negotiated B2B sales contracts for healthcare and industrial clients across the Oman region.

Highlights

Managed critical supply chain partnerships and successfully negotiated numerous B2B sales contracts for healthcare and industrial clients, driving revenue growth.

Delivered strategic procurement insights across the Oman region, advising clients on optimal sourcing strategies and market trends.

Thinline Consulting (Pvt) Ltd
|

Head of Business Development

Lahore, Punjab, Pakistan

Summary

Spearheaded business development initiatives, focusing on vendor engagement and compliance advisory for healthcare sector clients.

Highlights

Handled critical vendor engagement and developed strategic business growth plans, contributing to client expansion in the healthcare sector.

Provided expert compliance advisory services to healthcare clients, ensuring adherence to industry regulations and best practices.

Telenor Group
|

Customer Experience & Training Lead

Lahore, Punjab, Pakistan

Summary

Led initiatives to enhance customer experience and streamline logistics support functions through process improvements.

Highlights

Developed and implemented key process improvements that significantly enhanced service delivery within logistics support functions, boosting efficiency and customer satisfaction.

Mobilink (Jazz)
|

Corporate Sales Manager

Multan, Punjab, Pakistan

Summary

Managed sales and service logistics coordination, optimizing B2B delivery channels for enterprise clients.

Highlights

Led sales and service logistics coordination for a portfolio of enterprise clients, ensuring seamless operations and client satisfaction.

Optimized B2B delivery channels, resulting in enhanced efficiency and improved service levels for corporate accounts.

Volunteer

Doctors Hospital
|

Workshop Lead

Lahore, Punjab, Pakistan

Summary

Led internal training sessions on critical compliance and vendor policy updates.

Highlights

Led internal team workshops focusing on compliance and vendor policy updates, enhancing staff knowledge and adherence to new guidelines.

Mobilink CSR Initiatives
|

Volunteer

Multan, Punjab, Pakistan

Summary

Contributed to community support efforts as part of corporate social responsibility initiatives.

Highlights

Volunteered for flood relief efforts, supporting Mobilink's Corporate Social Responsibility initiatives to aid affected communities.

Education

University of Central Punjab
Lahore, Punjab, Pakistan

MBA

Supply Chain and Management

Languages

English
Urdu
Punjabi
Arabic

Certificates

Strategic Selling Skills – Sales Xpress

Issued By

Sales Xpress

Negotiating to Win
Change Management & Conflict Resolution
Blackberry Certified Enterprise Sales Associate (BCESA)

Issued By

Blackberry

Skills

Cross-functional Team Leadership

Team Management, Interdepartmental Coordination, Leadership Development, Performance Management.

Healthcare Supply Chain Management

Healthcare Logistics, Medical Procurement, Inventory Management, Supply Chain Optimization.

Vendor Negotiation & Relationship Management

Contract Negotiation, Supplier Relations, Strategic Partnerships, Vendor Management.

Regulatory Compliance & Import Procedures

DRAP Compliance, Healthcare Regulations, Import/Export Compliance, Audit Preparedness.

Strategic Sourcing & Procurement

Sourcing Strategy, Procurement Management, Cost Reduction, Supplier Selection.

Inventory Optimization & Demand Planning

Demand Forecasting, Inventory Control, Warehouse Management, Supply Planning.

Contract Management

Contract Lifecycle Management, Service Level Agreements (SLAs), Risk Management.

ERP & Digital Procurement Systems

Zoho, SAP, Digital Transformation, Procurement Software.

Interests

Supply Chain Automation

Digital Supply Chain, Process Automation.

Healthcare Digitization

Digital Health, Health Tech.

Process Re-engineering

Business Process Improvement, Operational Efficiency.

Global Vendor Networking

International Sourcing, Supplier Relationship Management.

Healthcare Compliance Systems

Regulatory Affairs, Compliance Management Systems.