Auto Flight Pilot Simulation
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Summary
Developed an Auto Flight Pilot Simulation system using RF data for real-time remote control.
VENKATESH GANESAN
Network Engineer | IT Systems Specialist
Villupuram, IN.About
Experienced Network Engineer with 8 years of progressive IT support and system administration expertise, specializing in robust routing, switching, and network security solutions. Proven ability to design, implement, and maintain effective IT infrastructure, troubleshoot complex issues, and ensure seamless operations for diverse business environments. Adept at leveraging technical skills to enhance system reliability and deliver high-impact IT solutions.
Work
Sai Infotech
|IT Support & Network Engineer
Villupuram, Tamil Nadu, India
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Summary
Spearheaded comprehensive IT support and network management for small businesses, ensuring robust hardware, software, and data infrastructure.
Highlights
Delivered expert hardware and software support for diverse desktop and laptop systems, resolving complex technical issues to maintain operational continuity.
Conducted proactive network troubleshooting and maintenance for small business clients, enhancing system stability and optimizing network performance.
Managed critical data backup and recovery protocols, ensuring data integrity and minimizing potential loss for client operations.
Provided responsive technical assistance, improving user experience and resolving IT-related challenges efficiently.
Krishna Computers
|IT Support & Network Technician
Pondicherry, Pondicherry, India
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Summary
Directed end-to-end laptop and desktop service operations, including network configuration and advanced customer support for IT challenges.
Highlights
Managed daily service operations for laptops and desktops, streamlining workflows to enhance efficiency and service delivery.
Successfully installed and configured Small Office/Home Office (SOHO) networks, including routers, switches, and Wi-Fi, establishing reliable connectivity for clients.
Provided comprehensive customer support, effectively diagnosing and resolving system and network-related issues to ensure high client satisfaction.
Implemented robust troubleshooting strategies, reducing system downtime and improving overall IT performance for users.
Hindustan Unilever Limited (Contract)
|System Administrator
Pondicherry, Pondicherry, India
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Summary
Executed critical system administration and IT support functions, including hardware deployment and network security troubleshooting for a large corporate environment.
Highlights
Performed diverse system administration and support tasks, ensuring the smooth operation of essential IT infrastructure.
Installed and configured hardware, operating systems, and critical applications, facilitating seamless deployment across the organization.
Contributed to network security and troubleshooting efforts, maintaining a stable and protected IT environment for corporate users.
MPHASIS Technologies
|Customer Support Officer
Pondicherry, Pondicherry, India
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Summary
Delivered essential technical support to clients, expertly resolving hardware, software, and network-related issues to ensure optimal system functionality.
Highlights
Provided first-line technical support to a diverse client base, effectively diagnosing and resolving a wide array of IT challenges.
Managed troubleshooting and resolution of hardware and software issues, minimizing system disruptions and enhancing user productivity.
Addressed network-related user queries, ensuring consistent connectivity and smooth operation of client systems.
Education
I.F.E.T College of Engineering, Anna University
Chennai, Tamil Nadu, India
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Bachelor of Engineering (B.E.)
Electronics and Communication Engineering
Grade: First Class
Siga Higher Secondary School
Villupuram, Tamil Nadu, India
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Higher Secondary
General Studies
Grade: First Class
Govt Higher Secondary School, Koliyanur
Koliyanur, Tamil Nadu, India
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SSLC
General Studies
Grade: First Class
Languages
Tamil
English
Certificates
Cisco Certified Network Associate (CCNA)
Issued By
Cisco
Skills
Networking
Routing, Switching, VLAN, OSPF, EIGRP, NAT, ACLs.
Network Security
Firewall Policies, VPN (Site-to-Site & Remote Access), IDS/IPS, Web Filtering, Application Control, FortiGate Firewall (VM).
IT Support & Administration
Desktop/Laptop Troubleshooting, OS Installation, Data Backup & Recovery, System Administration, Hardware/Software Configuration.
Networking Tools
Cisco Packet Tracer, GNS3, Wireshark.
Operating Systems
Windows, Linux (basics).
Programming Basics
C, C++, C#, .NET.
Projects
Voice-enabled Intelligent Home Appliances Control
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Summary
Created a Voice-enabled Intelligent Home Appliances Control system.