Sam Colebatch

Streamlined office operations, including calendar management and correspondence, improving overall administrative efficiency and communication flow.

Processed invoices and accurately maintained financial and inventory records, ensuring data integrity and supporting financial reporting.

Coordinated client visits and internal meetings, facilitating smooth interactions and effective scheduling for key business activities.

Served as the primary point of contact for staff and external stakeholders, ensuring professional and efficient resolution of inquiries and operational needs.

Processed insurance claims by gathering, analyzing, and documenting critical information, facilitating timely and accurate claim resolution.

Communicated effectively with policyholders and external parties, providing clear updates and resolving inquiries to enhance customer satisfaction.

Maintained meticulous records and databases, generating reports on claims activity to support informed decision-making and compliance.

Conducted thorough research and analysis of insurance claims data, contributing to comprehensive claim assessments.

Managed the receipt, sorting, and timely delivery of mail to multiple departments, ensuring efficient internal communication and operational flow.

Maintained accurate inventory of outgoing mailing supplies, optimizing stock levels and ensuring prompt delivery to external recipients.

Utilized computer skills for mail processing and leveraged verbal communication to foster team cohesiveness in a high-pressure environment.

Assembled products and parts using hand and power tools, adhering to production specifications and contributing to manufacturing output.

Operated, maintained, and performed minor repairs on factory equipment, minimizing downtime and ensuring continuous production.

Conducted rigorous quality control checks, identifying and removing faulty products to maintain high product standards and reduce waste.

Collaborated effectively with team members to optimize production flow and enhance overall manufacturing efficiency.

Maintained a clean and hazard-free workstation and facility floor, promoting a safe and organized production environment.

Streamlined administrative and operational logistics workflows, enhancing support for the Logistics Officer and Operations Support Team.

Managed safe and efficient movement and storage of critical supplies and equipment, operating forklifts to optimize warehouse flow and accessibility.

Coordinated and supported fleet maintenance and servicing for a diverse range of emergency vehicles, ensuring operational readiness and minimizing downtime.

Executed comprehensive warehousing duties, including accurate stocktakes and safe manual handling, to maintain inventory integrity and operational efficiency.

Deployed to emergency scenes to assess and mitigate risks, significantly contributing to community safety and security during critical incidents.

Coordinated and managed complex SES emergency response operations, including those for floods, storms, earthquakes, and bushfires, ensuring effective resource deployment.

Provided leadership and oversight for SES Corporate Services, enhancing operational support and emergency management capabilities.

Directed and executed the safe removal of fallen and hazardous trees, preventing property damage and ensuring public safety.

Participated in critical rescue operations, successfully extricating injured or trapped individuals during severe storm events.

Ensured readiness and proper functioning of specialized storm response equipment through regular maintenance and proficient operation.

Demonstrated informal leadership by mentoring younger team members, fostering cohesion and enhancing team motivation in high-pressure environments.

Applied strategic decision-making and effective communication to navigate complex logistical challenges, ensuring timely delivery of vital resources.

Managed crisis situations effectively, maintaining composure and operational continuity during challenging deployments.

Operated and maintained a diverse fleet of specialized military and civilian vehicles, including Land Rover, G-Wagon, Unimog, and 6x6 trucks, under various conditions.

Ensured the safe and efficient transport of personnel and sensitive cargo, adhering to stringent military protocols and timelines.

Maintained proficiency in military firearms (9mm Pistol, F89 Minimi, F88 Austeyr) and hand-to-hand combat, demonstrating readiness and adherence to defense standards.