About
Highly analytical Certified Data Analyst with over 2 years of experience transforming complex data into actionable insights across EdTech, consulting, and SaaS sectors. Proven expert in designing interactive Power BI dashboards, automating ETL workflows, and optimizing system performance to drive business value. Successfully delivered 10+ analytics projects, processing over 2M records, and significantly improved reporting accuracy and efficiency by up to 70% through advanced data modeling and visualization techniques.
Work
English Quest
|Data Analyst
Adelaide, SA, Australia
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Summary
Led data strategy and analytics for English Quest, a UK-based EdTech company expanding into the Australian market, supporting decision-making across customer behaviors and geographic targeting through advanced data techniques.
Highlights
Developed and maintained interactive Power BI dashboards to visualize ESL student enrollment and payment trends, improving decision-making for student support and marketing teams.
Analyzed geospatial data to identify high-potential ESL markets, increasing qualified leads by 22% and supporting targeted outreach strategies.
Automated data cleaning and reporting processes using Power Query and DAX, reducing manual preparation time by 60% and enhancing reporting accuracy.
Collaborated with educators and operations teams to translate data insights into actionable recommendations, improving student engagement and operational efficiency.
Designed Power BI dashboards to support business performance and partner sales operations, linking ESL enrollment insights to marketing and conversion metrics.
DataCareer.app
|Data Analytic Consultant
Adelaide, SA, Australia
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Summary
Consulted on workload metrics and platform scalability, providing technical support and designing KPI dashboards to track system usage, performance, and data efficiency for internal stakeholders and platform users.
Highlights
Spearheaded Workload Metric Analytics project for Bubble.io, developing Power BI dashboards to track Total Workload, Spike Events, and Z-Score.
Implemented dynamic KPI cards with Month-over-Month % change, trend arrows, benchmarks, and sparklines to enhance reporting.
Designed structured ETL pipelines using Power Query, transforming JSON API logs into analysis-ready tables for robust reporting.
Optimized workload processing by 15% through collaboration with development and product teams, reducing bottlenecks and improving system efficiency.
Supported a financial services data migration initiative, ensuring accurate mapping and transformation of critical operational data.
Dashboard Worx
|Data Quality and Insights Analyst
Sydney, NSW, Australia
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Summary
Contributed to data product development and advanced dashboard solutions for a data analytics consultancy, focusing on customer behavior and web analytics.
Highlights
Built a performance dashboard monitoring over 1M workload units across Bubble.io microservices, enhancing operational oversight.
Implemented Databricks and Azure Data Factory pipelines, improving reporting turnaround by 20% and streamlining data delivery.
Developed anomaly detection systems using SQL and DAX Z-Score logic, reducing outliers and mitigating audit risks.
Conducted data governance audits, increasing accuracy by 20% and reducing error rates across datasets.
Supported internal and external users with dashboards, FAQs, and analytics, enhancing proactive customer service engagement.
Scouts SA
|ICT Support Engineer Intern
Adelaide, SA, Australia
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Summary
Provided frontline technical support and maintained office productivity tools as part of the ICT team for a non-profit youth development organization.
Highlights
Resolved over 100 IT support tickets with 95%+ SLA compliance, ensuring continuity of operations and user satisfaction.
Authored comprehensive documentation and self-service guides, reducing repeat incidents by 15% and improving knowledge transfer.
Ensured accurate data entry and system documentation, enhancing asset tracking and compliance.
Provided technical support and training on communication technologies, improving team readiness and incident response.
Education
Federation University
Master of Technology
Enterprise Systems and Business Analytics
Courses
Big Data and Analytics
Leadership in IT projects
Networking and Security
Visveswaraya Technological University
Bachelor of Engineering
Computer Science
Courses
Database Management Systems
Software Engineering
Data Structures & Algorithms
Project Management
Reporting & Information Systems
Certificates
The IBM Business Analyst Professional
Issued By
Coursera
Data Analytics for Business Professionals
Issued By
LinkedIn Learning
Power BI Data Modelling with DAX
Issued By
LinkedIn Learning
Certified Data Analyst
Issued By
The Data Analytics Institute Australia
Skills
Business Intelligence
KPI Dashboards, Power BI Reports, Data Storytelling, Data Visualization.
Programming & ETL
SQL, Python, JSON Transformation, Azure Data Factory, Databricks.
Workload & Performance Analytics
Bubble.io Metrics, Workload Units, Z-Score Analysis.
Data Modelling & Cleansing
Power Query, DAX, Data Validation, Structured Data Pipelines.
Analytics Projects
Job Categorization Logic, API Analysis, Geospatial Mapping.
Industry Domains
EdTech, SaaS, Retail, Operations, Workforce Management.
Tools & Cloud
Azure, Trello, JIRA, SharePoint, Tableau, Git, GCP, Agile.
Banking & Financial Analytics
Retail banking products, Partner operations, Regulatory reporting.
Data Migrations
Business requirements, Transformation logic, Functional documentation, Testing & adoption.