Saqib Kamran
AI Automation and CRM Systems Specialist for Agencies and Growth-Focused Businesses
Dubai, AE.About
Highly accomplished AI Automation and CRM Systems Specialist with over a decade of experience transforming operational chaos into streamlined, insight-ready ecosystems for agencies and growth-focused businesses. Expertly designs and implements AI-enabled workflows across HubSpot, Salesforce, and GoHighLevel, integrating platforms like Zapier/Make/n8n and OpenAI to deliver real-time visibility into revenue, campaigns, and performance. Proven ability to simplify operations, enhance scalability, and ensure data reliability, recognized by industry leaders for security vulnerability reporting.
Work
My Legal Academy
|AI Solution Developer & Tech Lead
Remote, N/A, N/A
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Summary
Led the development and integration of AI-enabled CRM solutions, optimizing client intake and enhancing operational visibility for a legal academy.
Highlights
Architected and deployed AI-enabled client-intake workflows across HubSpot and GoHighLevel, streamlining processes and enhancing data integrity for internal systems.
Developed and integrated an OpenAI API-powered conversational assistant, automating intake queries and consultation scheduling to reduce manual effort by an estimated 30%.
Designed and implemented executive dashboards using React / Node.js, providing real-time visibility into pipeline status, revenue streams, and team capacity for informed decision-making.
Strengthened data security and system reliability by implementing Auth0 SSO and MySQL redundancy, achieving 99.9% uptime and protecting sensitive data.
Engineered robust webhook and polling mechanisms to ensure real-time CRM synchronization with case management tools, maintaining data consistency across platforms.
RedStone AI
|Tech & Operations Manager
Hybrid, N/A, N/A
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Summary
Managed automation infrastructure and operational efficiency for AI voice-bot operations across multiple markets, ensuring high performance and data visibility.
Highlights
Managed critical automation infrastructure for AI voice-bot operations on Hetzner servers, supporting scalability across multiple markets and ensuring high availability.
Automated onboarding, monitoring, and reporting processes using Python and Node.js, improving overall process efficiency by 25% and enhancing system stability.
Developed and deployed live analytics dashboards for call quality, capacity, and uptime, providing leadership with real-time data for strategic operational decisions.
SyNet Digital Marketing Co. L.L.C
|Team Lead & Senior Developer
Dubai, Dubai, United Arab Emirates
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Summary
Led CRM modernization initiatives and automation strategy for marketing agencies, driving process improvements and technical team development.
Highlights
Spearheaded automation and CRM modernization initiatives, delivering enhanced operational efficiency for multiple marketing agencies and service businesses.
Architected and developed custom CRMs and client portals using Laravel, integrating HubSpot APIs to capture and manage leads, increasing lead conversion potential.
Implemented Git-based CI/CD and QA processes, streamlining development and delivery cycles by 20% and improving code quality.
Mentored a team of developers, fostering alignment on automation best practices and project governance, enhancing team productivity and skill development.
SyNet Digital Marketing Co. L.L.C
|Senior Web Developer
Dubai, Dubai, United Arab Emirates
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Summary
Developed and optimized e-commerce and marketing platforms, integrating CRM systems and enhancing reporting capabilities for improved business insights.
Highlights
Developed robust e-commerce and marketing platforms, integrating CRM systems and campaign analytics to drive user engagement and inform strategic decisions.
Optimized platform performance and reporting automation using AWS EC2 and Redis, reducing data processing times by 15% and improving system responsiveness.
Arabian Escapes Real Estate Brokers LLC
|IT Administrator (Systems & Network)
Dubai, Dubai, United Arab Emirates
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Summary
Managed critical IT infrastructure, including Windows Server environments, network security, and CRM systems, ensuring seamless operations for distributed teams.
Highlights
Managed and maintained Windows Server environments, network security protocols, and CRM systems, ensuring 99.9% uptime and secure operations for distributed teams.
Provided essential IT administration support, resolving technical issues and optimizing system performance to enhance team productivity.
Freelance Web Developer (Odesk / Upwork)
|Freelance Web Developer
Remote, N/A, N/A
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Summary
Delivered comprehensive web development solutions, including websites and landing pages, with integrated lead capture and follow-up automation for small businesses.
Highlights
Developed and launched over 15 websites and landing pages for small businesses, integrating automated lead capture and follow-up workflows to boost client conversion rates.
Provided end-to-end web development services, from design to deployment, ensuring tailored solutions met specific business objectives and enhanced online presence.
Education
COMSATS University Islamabad
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Master
Computer Science
Grade: Gold Medalist
Virtual University of Pakistan
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Bachelor
Computer Science
Awards
Top-Ranked Student in Pakistan
Awarded By
Microsoft Virtual Academy
Recognized for exceptional achievement and ranking among students in Pakistan.
Recognized Security Researcher
Awarded By
Apple, Microsoft, Google, SoundCloud, Yahoo
Acknowledged by leading technology companies for reporting valid security vulnerabilities.
Gold Medalist
Awarded By
COMSATS University
Awarded for outstanding academic performance in the Master of Computer Science program.
Languages
English
Certificates
Microsoft Certified Solutions Associate (Office 365 / Server 2012)
Issued By
Microsoft
Cisco Certified Network Associate (CCNA)
Issued By
Cisco
Juniper Networks Certified Internet Specialist
Issued By
Juniper Networks
VMware Certified Professional - Network Virtualization
Issued By
VMware
Skills
CRM & Marketing Automation
HubSpot, Salesforce, GoHighLevel (GHL), Workflow Automation, Lead Scoring, Pipeline Automation, Customer Lifecycle Mapping, Email / Campaign Automation, Form / Event Tracking, RevOps Alignment, Client Onboarding Automation.
AI & Integration Technologies
AI Automation, Zapier, Make (Integromat), n8n, OpenAI APIs, Conversational AI, API Integration, Webhooks, iPaaS Orchestration, Chatbot Automation, Python Scripting.
Data & Business Intelligence
Executive KPI Dashboards, Marketing ROI Analytics, Revenue Tracking, Performance Monitoring, Business Intelligence, Attribution, Data Synchronization, React, Node.js, PostgreSQL, MySQL.
DevOps & Operations Management
Process Optimization, Automation Governance, System Documentation, SOPs / Runbooks, Agile Project Delivery, Cross-functional Collaboration, Stakeholder Consulting, Vendor Management, Change Management, Git-based CI/CD, QA Processes, Technical Mentoring.
Cloud & Infrastructure
AWS EC2, Redis, Hetzner, Windows Server Environment, Network Security, System Reliability, Auth0 SSO, Authentication Protocols, Monitoring Protocols.
Web Development & Frameworks
Laravel, React, Node.js, Web Development, E-commerce Platforms, Landing Pages.