Saqib Kamran

AI Automation and CRM Systems Specialist for Agencies and Growth-Focused Businesses
Dubai, AE.

About

Highly accomplished AI Automation and CRM Systems Specialist with over a decade of experience transforming operational chaos into streamlined, insight-ready ecosystems for agencies and growth-focused businesses. Expertly designs and implements AI-enabled workflows across HubSpot, Salesforce, and GoHighLevel, integrating platforms like Zapier/Make/n8n and OpenAI to deliver real-time visibility into revenue, campaigns, and performance. Proven ability to simplify operations, enhance scalability, and ensure data reliability, recognized by industry leaders for security vulnerability reporting.

Work

My Legal Academy
|

AI Solution Developer & Tech Lead

Remote, N/A, N/A

Summary

Led the development and integration of AI-enabled CRM solutions, optimizing client intake and enhancing operational visibility for a legal academy.

Highlights

Architected and deployed AI-enabled client-intake workflows across HubSpot and GoHighLevel, streamlining processes and enhancing data integrity for internal systems.

Developed and integrated an OpenAI API-powered conversational assistant, automating intake queries and consultation scheduling to reduce manual effort by an estimated 30%.

Designed and implemented executive dashboards using React / Node.js, providing real-time visibility into pipeline status, revenue streams, and team capacity for informed decision-making.

Strengthened data security and system reliability by implementing Auth0 SSO and MySQL redundancy, achieving 99.9% uptime and protecting sensitive data.

Engineered robust webhook and polling mechanisms to ensure real-time CRM synchronization with case management tools, maintaining data consistency across platforms.

RedStone AI
|

Tech & Operations Manager

Hybrid, N/A, N/A

Summary

Managed automation infrastructure and operational efficiency for AI voice-bot operations across multiple markets, ensuring high performance and data visibility.

Highlights

Managed critical automation infrastructure for AI voice-bot operations on Hetzner servers, supporting scalability across multiple markets and ensuring high availability.

Automated onboarding, monitoring, and reporting processes using Python and Node.js, improving overall process efficiency by 25% and enhancing system stability.

Developed and deployed live analytics dashboards for call quality, capacity, and uptime, providing leadership with real-time data for strategic operational decisions.

SyNet Digital Marketing Co. L.L.C
|

Team Lead & Senior Developer

Dubai, Dubai, United Arab Emirates

Summary

Led CRM modernization initiatives and automation strategy for marketing agencies, driving process improvements and technical team development.

Highlights

Spearheaded automation and CRM modernization initiatives, delivering enhanced operational efficiency for multiple marketing agencies and service businesses.

Architected and developed custom CRMs and client portals using Laravel, integrating HubSpot APIs to capture and manage leads, increasing lead conversion potential.

Implemented Git-based CI/CD and QA processes, streamlining development and delivery cycles by 20% and improving code quality.

Mentored a team of developers, fostering alignment on automation best practices and project governance, enhancing team productivity and skill development.

SyNet Digital Marketing Co. L.L.C
|

Senior Web Developer

Dubai, Dubai, United Arab Emirates

Summary

Developed and optimized e-commerce and marketing platforms, integrating CRM systems and enhancing reporting capabilities for improved business insights.

Highlights

Developed robust e-commerce and marketing platforms, integrating CRM systems and campaign analytics to drive user engagement and inform strategic decisions.

Optimized platform performance and reporting automation using AWS EC2 and Redis, reducing data processing times by 15% and improving system responsiveness.

Arabian Escapes Real Estate Brokers LLC
|

IT Administrator (Systems & Network)

Dubai, Dubai, United Arab Emirates

Summary

Managed critical IT infrastructure, including Windows Server environments, network security, and CRM systems, ensuring seamless operations for distributed teams.

Highlights

Managed and maintained Windows Server environments, network security protocols, and CRM systems, ensuring 99.9% uptime and secure operations for distributed teams.

Provided essential IT administration support, resolving technical issues and optimizing system performance to enhance team productivity.

Freelance Web Developer (Odesk / Upwork)
|

Freelance Web Developer

Remote, N/A, N/A

Summary

Delivered comprehensive web development solutions, including websites and landing pages, with integrated lead capture and follow-up automation for small businesses.

Highlights

Developed and launched over 15 websites and landing pages for small businesses, integrating automated lead capture and follow-up workflows to boost client conversion rates.

Provided end-to-end web development services, from design to deployment, ensuring tailored solutions met specific business objectives and enhanced online presence.

Education

COMSATS University Islamabad
Islamabad, Islamabad Capital Territory, Pakistan

Master

Computer Science

Grade: Gold Medalist

Virtual University of Pakistan
Lahore, Punjab, Pakistan

Bachelor

Computer Science

Awards

Top-Ranked Student in Pakistan

Awarded By

Microsoft Virtual Academy

Recognized for exceptional achievement and ranking among students in Pakistan.

Recognized Security Researcher

Awarded By

Apple, Microsoft, Google, SoundCloud, Yahoo

Acknowledged by leading technology companies for reporting valid security vulnerabilities.

Gold Medalist

Awarded By

COMSATS University

Awarded for outstanding academic performance in the Master of Computer Science program.

Languages

English

Certificates

Microsoft Certified Solutions Associate (Office 365 / Server 2012)

Issued By

Microsoft

Cisco Certified Network Associate (CCNA)

Issued By

Cisco

Juniper Networks Certified Internet Specialist

Issued By

Juniper Networks

VMware Certified Professional - Network Virtualization

Issued By

VMware

Skills

CRM & Marketing Automation

HubSpot, Salesforce, GoHighLevel (GHL), Workflow Automation, Lead Scoring, Pipeline Automation, Customer Lifecycle Mapping, Email / Campaign Automation, Form / Event Tracking, RevOps Alignment, Client Onboarding Automation.

AI & Integration Technologies

AI Automation, Zapier, Make (Integromat), n8n, OpenAI APIs, Conversational AI, API Integration, Webhooks, iPaaS Orchestration, Chatbot Automation, Python Scripting.

Data & Business Intelligence

Executive KPI Dashboards, Marketing ROI Analytics, Revenue Tracking, Performance Monitoring, Business Intelligence, Attribution, Data Synchronization, React, Node.js, PostgreSQL, MySQL.

DevOps & Operations Management

Process Optimization, Automation Governance, System Documentation, SOPs / Runbooks, Agile Project Delivery, Cross-functional Collaboration, Stakeholder Consulting, Vendor Management, Change Management, Git-based CI/CD, QA Processes, Technical Mentoring.

Cloud & Infrastructure

AWS EC2, Redis, Hetzner, Windows Server Environment, Network Security, System Reliability, Auth0 SSO, Authentication Protocols, Monitoring Protocols.

Web Development & Frameworks

Laravel, React, Node.js, Web Development, E-commerce Platforms, Landing Pages.