Shadab Neyaz Sheikh
Operations & Administrative Professional
J-19, Street No.9 Ramesh Park, Laxmi Nagar, Delhi - 92, 110092, New Delhi, IN.About
Highly motivated and results-driven professional with 3.5 years of experience in operations management, administrative support, and team supervision across e-commerce, quick-commerce, and HR sectors. Proven ability to enhance operational efficiency, streamline processes, and lead teams to achieve performance targets. Seeking to leverage strong organizational and communication skills in a dynamic environment.
Work
Noida, Uttar Pradesh, India
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Summary
Managed administrative and operational processes as a Process Associate at Amazon India, ensuring efficient workflow and supporting team productivity within a fast-paced e-commerce environment.
Highlights
Streamlined data entry and record-keeping procedures, significantly improving accuracy and operational efficiency.
Provided comprehensive administrative support to various departments, facilitating seamless daily operations and project completion.
Assisted with inventory reconciliation and order processing, contributing to timely fulfillment and enhanced customer satisfaction.
Collaborated with cross-functional teams to resolve operational discrepancies, ensuring adherence to strict company protocols and quality standards.
Noida, Uttar Pradesh, India
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Summary
Supervised daily operations and team performance as a Shift Incharge at Zepto, optimizing delivery efficiency and ensuring high service standards in a quick-commerce setting.
Highlights
Led and motivated a team of 10+ delivery personnel, ensuring adherence to strict delivery timelines and operational protocols.
Managed real-time inventory and order dispatch, contributing to achieving high on-time delivery rates during peak hours.
Implemented operational adjustments to enhance workflow efficiency, resulting in improved order processing times.
Resolved complex operational issues and customer inquiries promptly, maintaining high levels of customer satisfaction and team morale.
TeamHR
|HR Support / Administrative Assistant
Noida, Uttar Pradesh, India
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Summary
Supported human resources operations and administrative functions at TeamHR, contributing to efficient HR processes and employee support.
Highlights
Assisted with candidate onboarding and documentation, ensuring a smooth and compliant transition for new hires.
Maintained confidential employee records and managed HR data with high accuracy and adherence to privacy regulations.
Coordinated scheduling and logistics for HR-related meetings, interviews, and training sessions.
Responded to employee inquiries, providing timely and accurate information on HR policies and procedures to enhance employee experience.
Education
Delhi University
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Bachelor of Arts (BA)
B,COM
CBSE Board
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Higher Secondary Education (12th Grade)
General Studies
Grade: 6.6
CBSE Board
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Secondary Education (10th Grade)
General Studies
Grade: 54%
Languages
Hindi
English
Fluent
Urde
Fluent
Skills
Core Competencies
Operations Management, Administrative Support, Team Leadership, Process Improvement, Logistics Coordination, Customer Service, Data Entry, Record Keeping, Problem Solving, Communication, HR Administration.
Technical Skills
Computer Proficiency, Microsoft Office Suite, Data Analytics, Video Editing.