Shailraj Brahmbhatt
Operations, IT & Strategy Leader | Transformational Coach
Mumbai, IN.About
A highly innovative and results-driven professional with over 15 years of experience across Operations, IT, and Strategy, complemented by significant entrepreneurial success in transformational coaching. Proven leader adept at driving strategic initiatives, optimizing complex processes, and fostering high-performance teams to achieve measurable business outcomes. Expert in leveraging technology and strategic insights to empower individuals for peak performance and drive organizational growth.
Work
MINDSHASTRA
|Founder, Transformational Coach
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Summary
Founded and currently leads Mindshastra, a transformational coaching firm dedicated to empowering working professionals to achieve personal and career success.
Highlights
Developed and delivered over 10 comprehensive coaching programs, including 'Unstuck & Unstoppable' and Generative AI mastery, impacting hundreds of mid-to-senior professionals and emerging entrepreneurs.
Utilized strategic tools and personalized coaching to address critical pain points such as career stagnation, work-life balance, and confidence issues, fostering significant personal and professional growth.
Empowered working professionals to overcome obstacles and achieve their peak potential, leading to enhanced productivity and life satisfaction.
Specialized in guiding individuals in high-stress industries and those seeking career transitions or improved work-life integration.
Freelance Commercial Still Photographer
|Freelance Commercial Still Photographer
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Summary
Leveraged a passion for photography to successfully execute diverse commercial and personal shoots, specializing in spaces, lifestyle, and maternity photography.
Highlights
Managed and executed comprehensive photography assignments, including shoots and post-production, for both corporate and individual clients.
Successfully multi-tasked full-time career responsibilities with demanding freelance photography projects, demonstrating exceptional time management and dedication.
Specialized in niche areas such as Spaces, Lifestyle, New Born, and Maternity Photography, building a diverse portfolio and client base.
Delivered high-quality visual content that met client expectations and enhanced their brand or personal narratives.
EQUENTIS WEALTH ADVISORY SERVICES PVT. LTD.
|AVP Operations & Customer Service (Head of Operations & Customer Support)
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Summary
Led the Operations and Customer Support department, including establishing two new verticals, driving strategic initiatives that significantly boosted customer retention and revenue streams.
Highlights
Spearheaded the setup and leadership of two new verticals, Customer Service and a Private Equity desk for Pre-IPO investments, directly contributing to increased customer retention and new revenue streams, enhancing the company's top and bottom line.
Instrumental in designing and implementing physical and digital infrastructure, enabling a seamless transition to remote work during the pandemic, ensuring organizational continuity and efficiency.
Accoladed by promoters and CEO for exceptional cost optimization and robust compliance management, ensuring adherence to SEBI Guidelines and mitigating risks.
Authored and implemented comprehensive policies, processes, and SOP manuals that maximized productivity and operational efficiency across the organization.
Drove people development initiatives, significantly increasing employee productivity and retention within the team while enhancing overall organizational culture through training and engagement.
Oversaw the implementation of critical IT systems and solutions, providing strategic recommendations for operational performance improvements and managing vendor contracts.
SHOOT AT SIGHT
|Production In-Charge / Photography Assistant
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Summary
Managed production and served as Photography Assistant across multiple stints, delivering high-quality visual content for major corporate and entertainment clients.
Highlights
Executed photography and production for a diverse portfolio of large corporate and entertainment clients, including Pepsi, Coca-Cola, Hyundai, and Sony TV, enhancing brand visibility.
Instrumental in establishing and scaling an in-house production team, optimizing workflows and expanding service capabilities.
Gained advanced expertise and industry insights through direct mentorship from renowned Commercial Photographer Mr. Amol Jadhav.
Developed strong client engagement and management skills by consistently meeting high management expectations across varied projects.
PACIFIC DIGITAL
|Head of Corporate Marketing and Business Development
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Summary
Led Corporate Marketing and Business Development, serving as the primary contact for top-tier clients and driving significant business expansion and brand development.
Highlights
Served as the primary point of contact for top-tier clients including Ril Jio, HUL, and Marico, fostering strong relationships and ensuring client satisfaction.
Instrumental in monetizing and expanding business with existing clients, including Times OOH and Ril Jio, contributing directly to revenue growth.
Developed and implemented marketing/advertising processes, leading prospect identification, industry positioning, and product presentations to secure new business.
Collaborated closely with the Board of Directors and CEO to develop and maintain the corporate brand image and enhance market awareness.
Optimized marketing automation and lead nurturing processes via email, content, and social channels, significantly improving lead conversion and engagement.
Single-handedly prepared, developed, and maintained the corporate website, ensuring a strong online presence and brand representation.
PPJ SHROFF SECURITIES PVT. LTD
|Operations and IT Head
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Summary
Progressed from IT In-charge to Operations & IT Head, overseeing daily operations, compliance, and IT infrastructure for a brokerage firm while ensuring regulatory adherence.
Highlights
Headed the Operations and IT teams, ensuring day-to-day operations adhered to strict standards, policies, and procedures mandated by Exchanges and SEBI.
Authored and implemented various company policies and Standard Operating Procedures (SOPs), significantly improving operational efficiency and consistency.
Served as the primary point of contact for external Financial and Non-Financial Audits by various Exchanges and SEBI, ensuring successful audit outcomes.
Provided critical IT operations support, including hardware, software, voice, and data network solutions, ensuring seamless functionality across all organizational offices.
Designed and delivered consulting, training, and education services on data management and system orientation, enhancing staff proficiency and system utilization.
Education
VCET, Mumbai University
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Bachelor of Engineering (BE)
Electronics and Telecom
Mithibai College of Science, Mumbai
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Higher Secondary Certificate (HSC)
Science
Skills
Strategic Planning & Execution
Strategic Initiatives, Business Strategy, Goal Setting.
Operations Management
Operational Efficiency, Process Optimization, SOP Development, Day-to-Day Operations.
Leadership & Team Building
Team Leadership, People Development, Employee Productivity, Team Management.
Project Management
Project Delivery, Cross-functional Collaboration, Project Coordination.
Compliance & Risk Management
SEBI Guidelines, Regulatory Compliance, Risk Mitigation, Audit Support.
Public Speaking & Coaching
Transformational Coaching, Mentorship, Professional Development, Communication.
Technology & AI
Generative AI Tools, IT Systems Implementation, Network Solutions, Marketing Automation, Website Management.
Business Development & Client Relations
Customer Retention, Revenue Generation, Client Engagement, Market Awareness, Contract Negotiation.
Financial & Advisory Services
Investment Advisory, Share Broking, Cost Optimization, Financial Audits.
Media & Production
Advertising, Media Production, Photography, Content Creation, Post-production.
Remote Work Management
Digital Infrastructure, Business Continuity, Pandemic Response.