About
Highly motivated and results-driven professional with a strong foundation in product lifecycle management, client relationship cultivation, and operational excellence. Adept at leveraging analytical insights to drive product development, enhance user satisfaction, and optimize business processes. Proven ability to collaborate with cross-functional teams, manage complex projects, and achieve quantifiable results, including a 20% improvement in client satisfaction and a 12% increase in revenue. Recognized for exceptional performance and a commitment to innovation in dynamic environments.
Work
VectorStack
|Product Management Intern
Summary
Currently overseeing the end-to-end product lifecycle for mobile applications, from strategic feature prioritization to execution and delivery, while collaborating with cross-functional teams and clients.
Highlights
Managed the complete product lifecycle for a mobile application, encompassing feature prioritization, roadmap planning, execution, and delivery.
Engaged regularly with clients to gather feedback, validate features, and align product roadmaps with evolving market demands.
Optimized developer productivity and sprint execution by effectively managing Jira workflows.
Facilitated weekly sprint calls with cross-functional teams (engineering, design, QA) to ensure alignment on sprint goals, track progress, and resolve blockers.
Led the redesign of a key feature, significantly improving user retention and product adoption.
Delivered a Product Requirements Document (PRD) for a critical feature in record time, accelerating development timelines.
Hello Mentor
|Client Relationship Executive
Summary
Drove client satisfaction and revenue growth by identifying user trends, implementing new features, and managing client relationships.
Highlights
Identified key trends in client behavior and preferences, leading to the implementation of 3 new website features that boosted client satisfaction by 20%.
Developed dynamic Excel models to streamline seat allocation processes, significantly reducing manual effort and enhancing data accuracy.
Successfully upsold additional services to over 40 clients, contributing to a 12% increase in revenue from existing accounts.
Addressed and resolved over 100 client queries monthly, ensuring high satisfaction and fostering long-term relationships, particularly with doctors.
Authored a detailed, user-friendly guidebook to assist doctors in effective counseling processes.
LetsUnbound
|Head of Operations, Intern
Summary
Managed operational aspects, ensured content quality, and collaborated on strategic initiatives to support organizational growth.
Highlights
Served as a key liaison among diverse stakeholders (mentors, parents, students) to facilitate clear communication and resolve operational challenges.
Ensured the highest quality of course content and delivery by implementing rigorous review processes and continuous feedback loops.
Collaborated directly with co-founders to develop and execute operational strategies aligned with the company's mission and growth objectives.
Education
Atria Institute of Technology
Bachelor of Engineering
Computer Science and Engineering
MES Kishora Kendra
High School Diploma (12th Standard)
General Studies
Stella Maris School
High School Diploma (10th Standard)
General Studies
Awards
Top Performer 2024
Awarded By
Hello Mentor
Recognized for exceptional performance and dedication, showcasing the ability to deliver results and drive excellence in a competitive environment. Consistently exhibited a strong passion for product innovation and a commitment to achieving excellence, as acknowledged by leadership and peers.
Best RM Award (Mentor's Choice)
Awarded By
LetsUnbound
Honored for exceptional performance and outstanding contributions, recognized for excellence in client engagement and mentorship.
Skills
Analytical Tools
Microsoft Excel, SQL Data Analysis.
Design Tools
PPT, Canva.
Project Management
Jira, Confluence, Agile, Sprint Management.
Wireframing
Figma.
Technical Concepts
APIs, Product Lifecycle.
User Research
Surveys, User Interviews, User Journey Mapping, KPI Definition.
Client Relationship Management
Client Feedback, Client Satisfaction, Upselling, Query Resolution.
Operations Management
Stakeholder Liaison, Process Optimization, Content Quality Assurance.