EduCtrl - Education CRM Platform
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Summary
Developed a comprehensive Education CRM platform designed to manage leads, student applications, invoices, support tickets, and other critical functions for education consultancies and agencies.
About
Detail-oriented Software Quality Assurance Engineer with 6 months of hands-on experience in end-to-end testing of enterprise applications like EduCtrl CRM and DocuSign. Proven ability to develop and maintain robust automation scripts using Selenium WebDriver, Java, and TestNG, coupled with expertise in API testing (Postman), SQL-based database testing, and defect management (JIRA) within Agile environments. Eager to leverage comprehensive testing skills to ensure high-quality software delivery and contribute to innovative development teams.
Work
Sash Info Services
|Software Tester
Bengaluru, Karnataka, India
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Summary
Led full-cycle quality assurance for the EduCtrl education CRM platform, encompassing manual, automation, API, and database testing to ensure robust software delivery.
Highlights
Engineered and maintained comprehensive automation scripts using Selenium WebDriver, Java, and TestNG with POM, improving test coverage by an estimated 25% and accelerating release cycles.
Authored and managed extensive knowledge base (KB) documentation, reducing support query resolution time by 15% for clients and internal teams.
Collaborated cross-functionally with development teams in an Agile Scrum environment, utilizing JIRA for efficient defect tracking and management, contributing to a 90% on-time defect resolution rate.
Conducted thorough API validations using Postman and SQL-based database testing, identifying and resolving over 20 critical data integrity issues across the EduCtrl platform.
Sash Info Services
|Testing Intern
Bengaluru, Karnataka, India
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Summary
Supported quality assurance efforts for the EduCtrl CRM platform, executing manual test cases, developing automation scripts, and performing API and backend SQL data verification.
Highlights
Executed over 150 manual test cases for the EduCtrl CRM platform, meticulously identifying and documenting defects to ensure functional integrity.
Contributed to the development of automation scripts and performed API validations for 5+ key modules, enhancing testing breadth and efficiency.
Performed backend SQL data verification across 3 core database tables, identifying discrepancies and ensuring data accuracy.
Actively reported and tracked bugs using JIRA, participating in daily standups and sprint planning, improving team communication and contributing to a 10% faster sprint velocity.
Education
PDA College of Engineering, Gulbarga (VTU Belgaum)
Gulbarga, Karnataka, India
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Bachelor of Engineering
Electronics & Communication
Grade: 6.97 CGPA
Dr. Channabasaveshwar Gurukul, Kardyal
Kardyal, Karnataka, India
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PUC
Pre-University Course
Grade: 81.16% Aggregate
Government High School, Kon-melkunda
Kon-melkunda, Karnataka, India
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SSLC
Secondary School Leaving Certificate
Grade: 81.6% Aggregate
Languages
English
Kannada
Hindi
Certificates
Manual and Automation Testing (Selenium & Java, SQL, API Testing)
Issued By
QSpiders Basavanagudi
Skills
Testing Tools
Selenium WebDriver, Postman, JIRA, Git, GitHub.
Programming Languages
Java, SQL.
Automation Frameworks
TestNG, Page Object Model (POM), Data-Driven Testing.
Databases
Oracle SQL.
Testing Types
Manual Testing, Automation Testing, API Testing, Database Testing, Regression Testing, Smoke Testing, UAT, Ad-hoc Testing, Functionality Testing, Integration Testing.
Other Tools
Excel, Mailtrap, MS Office.
Methodologies
Agile (Scrum), SDLC, STLC.
Projects
DocuEsign - Digital Document Signing System
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Summary
Developed a digital document signing system focused on secure and efficient electronic signature workflows for various documents.