Sinesipho Mbusi

Applied human-centered design principles to conduct user research, gathering critical insights and defining core user pain points that directly guided product strategy and feature prioritization.

Facilitated weekly agile sprints and retrospectives, significantly improving team coordination and accelerating delivery pace through structured processes.

Designed and iterated on low- and mid-fidelity prototypes using Figma, enabling early and iterative feedback from stakeholders and users to refine product direction and reduce rework.

Streamlined product scope and backlog organization, leading to clearer development priorities and a notable reduction in rework and project inefficiencies.

Presented regular product updates to internal and external stakeholders, fostering strong buy-in and enhancing communication flow across all project phases.

Designed interactive e-commerce dashboards using Figma, significantly improving data visualization and user engagement metrics.

Implemented creative problem-solving techniques to optimize user experience, leading to measurable increases in user engagement and satisfaction.

Collaborated with cross-functional development and marketing teams to deliver user-friendly interfaces for e-commerce platforms, ensuring seamless integration and adoption.

Managed a team of Fieldworkers for South Africa's 2022 National Census, ensuring efficient data collection and complex travel logistics to meet project deadlines.

Oversaw work allocation and approval processes, guaranteeing the accuracy and timeliness of data collection and maintaining high data integrity standards.

Traveled extensively to remote areas in Butterworth, Eastern Cape, engaging directly with local communities to ensure comprehensive census participation.

Conducted on-site research and data collection at Smart Start ECD sites across Johannesburg, gathering critical information for program evaluation.

Assisted in compiling comprehensive reports, accurately recording meeting minutes, and efficiently managing package deliveries for Smart Start franchises.

Developed strong organizational and data entry skills, contributing to the efficient operation and support of the team.

Managed general office administration and data capturing for the Extra School Support Program, ensuring smooth operational flow and accurate record-keeping.

Compiled weekly reports and organized meetings with key stakeholders, facilitating effective communication and decision-making.

Conducted onsite monitoring at schools to assess program effectiveness and ensure adherence to operational guidelines.

Assisted in comprehensive data collection for Linguistics research focused on Early Childhood Development and language learning.

Accurately recorded and transcribed qualitative data, interacting directly with subjects to gather valuable insights for research studies.

Contributed to the overall research process by meticulously organizing and analyzing complex datasets to support findings.