Sobin MS
IT Specialist - Retail & FMCG
Kuwait City, KW.About
Highly resourceful and competent IT Specialist with over a decade of experience in SAP-ERP, CRM, SQL, and Power BI within high-volume Retail and FMCG environments. Proven ability to optimize IT operations, manage complex data networks, and deliver robust application support for large-scale organizations. Adept at leveraging business intelligence for data-driven decision-making and enhancing system efficiency.
Work
Kuwait City, Capital Governorate, Kuwait
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Summary
Managed and optimized critical SAP ERP, CRM, SQL, and Business Intelligence applications, ensuring seamless IT operations for a vast retail and FMCG enterprise.
Highlights
Managed and optimized SAP ERP, CRM, and SQL applications across 246 retail stores, ensuring seamless operations for over 57,000 staff within an $8 billion annual turnover organization.
Performed critical Business Intelligence (BI) and data analysis, providing actionable insights that supported strategic decision-making and operational efficiency.
Provided comprehensive IT support, including maintenance of essential equipment, operation of IP data networks, and security handling, ensuring high system uptime.
Administered and resolved issues for critical databases and client server applications, enhancing data integrity and system reliability for high-volume retail operations.
Developed and maintained robust reporting systems and provided expert support for MS Office, Teams, and Outlook, significantly improving inter-departmental communication and productivity.
MASSANA INDIA PVT LTD
|IT Engineer (SAP BI CRM &SQL)
Bangalore, Karnataka, India
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Summary
Engineered and maintained SAP BI, CRM, and SQL systems, contributing to efficient data management and reporting for clients.
Highlights
Engineered and maintained SAP BI, CRM, and SQL systems, contributing to efficient data management and reporting for various client projects.
Provided technical support and troubleshooting for enterprise applications, ensuring system stability and user satisfaction.
Assisted in the implementation and optimization of database solutions, improving data accessibility and performance for client-specific needs.
SUN INFOS SYSTEMS
|Software Programmer (.NET C# WEB /WINDOWS &SQL)
Bangalore, Karnataka, India
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Summary
Developed and maintained software applications using .NET, C#, and SQL for both web and Windows platforms.
Highlights
Developed and maintained robust software applications using .NET, C#, and SQL for both web and Windows platforms, meeting client specifications.
Contributed to the full software development lifecycle, from requirement gathering and design to coding, testing, and deployment.
Implemented efficient database solutions and ensured data integrity for developed applications, enhancing system reliability and performance.
Education
Sikkim University
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Bachelor of Science (BSc IT)
Information Technology
Languages
English
Hindi
Certificates
Microsoft .NET Framework
Issued By
Microsoft (via professional education in New Delhi)
Skills
IT Systems & Support
Computer Hardware & Network Problem Solving, System & Software Installation & Maintenance, IT Support Equipment & Operations, IP Data Networks & Security Handling, Database Administration, Client Server Application Support.
Data & Business Intelligence
SAP ERP, CRM, SQL, Power BI, Business Intelligence (BI) Data Analysis, Reporting & Documentation, Webservice Data Handling.
Software Development
.NET Framework, C#, Web Development, Windows Application Development.
Productivity & Collaboration Tools
MS Office, Microsoft Teams, Outlook Mail.
Professional Skills
Leadership, Teamwork, Time Management, Communication.