Suhaeb Mirza Mustafa

Retail & Printing Operations Professional
Erbil, IQ.

About

Detail-oriented and adaptable professional with hands-on experience in retail and printing services, seeking to leverage proven skills in customer support, operational efficiency, and multilingual communication to contribute to a dynamic team. Committed to delivering high-quality service and optimizing processes to enhance customer satisfaction and business outcomes. Eager to apply strong organizational abilities and a collaborative spirit in a new challenging environment.

Work

Printing Shop Assistant
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Printing Shop Assistant

Erbil, Kurdistan Region, Iraq

Summary

Managed daily printing operations and customer order fulfillment, ensuring high quality and accuracy of all printed materials.

Highlights

Operated diverse printing equipment, including large-format and digital printers, to accurately fulfill a high volume of customer orders.

Prepared and processed customer orders efficiently, ensuring timely delivery and adherence to specific client requirements.

Implemented rigorous quality control checks on all printed materials, consistently reducing errors and ensuring 100% accuracy for customer satisfaction.

Maintained equipment and managed supplies, contributing to uninterrupted service and operational readiness.

Show Market & Baby Shop
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Shop Assistant

Erbil, Kurdistan Region, Iraq

Summary

Provided direct customer support and managed product displays to enhance the shopping experience and operational efficiency.

Highlights

Assisted a high volume of customers daily with purchases and inquiries, ensuring a positive shopping experience and resolving issues promptly.

Managed and optimized product displays across various categories, contributing to improved store aesthetics and increased product visibility.

Organized and maintained inventory, ensuring accurate stock levels and efficient product replenishment to meet customer demand.

Facilitated smooth sales transactions and handled customer returns/exchanges, upholding store policies and maintaining customer satisfaction.

Education

Bahra School

Completed Grade 9

General Studies

Languages

Kurdish
Arabic
English

Skills

Customer Service

Customer Support, Client Relations, Inquiry Resolution, Sales Assistance, Customer Satisfaction.

Retail Operations

Product Display, Merchandising, Inventory Management, Store Organization, Sales Transactions.

Printing & Document Preparation

Printing Equipment Operation, Order Fulfillment, Quality Control, Material Preparation, Document Management.

Teamwork & Adaptability

Team Collaboration, Flexible Work Ethic, Problem-Solving, New Environment Adaptation, Interpersonal Communication.