OLAYEMI SULIAT OLABISI
Versatile Sales & Office Administration Professional
Ikorodu, NG.About
Highly motivated and adaptable professional with a proven track record in sales, customer service, and office administration. Adept at optimizing operational efficiency, enhancing customer satisfaction, and providing comprehensive support to achieve organizational objectives. Seeking to leverage strong communication, organizational, and problem-solving skills in a dynamic environment.
Work
Ketu, Lagos State, Nigeria
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Summary
Provided dedicated sales support and customer service for a fashion retail store, managing client communications and contributing to sales administration.
Highlights
Handled customer inbound calls and inquiries, effectively rerouting to sales personnel to ensure prompt service.
Assisted the sales department in cultivating and maintaining positive customer relationships.
Prepared periodic sales reports, contributing to performance tracking and strategic planning.
Supported the maintenance of the sales expenditure budget, demonstrating fiscal responsibility.
Somolu, Lagos State, Nigeria
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Summary
Optimized office processes and provided essential administrative support, ensuring efficient operations and accurate information management.
Highlights
Organized and optimized office processes, assisting associates to enhance overall operational efficiency.
Managed timely sorting and distribution of all communications, improving information flow within the office.
Created and updated records with high accuracy, ensuring data integrity and validity for critical operations.
Scheduled and planned meetings and appointments, contributing to effective time management and coordination.
Monitored office supply levels and proactively resolved office-related malfunctions, ensuring uninterrupted workflow.
Ikeja, Lagos State, Nigeria
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Summary
Provided comprehensive administrative and secretarial support, optimizing office operations and managing key communications.
Highlights
Managed all incoming calls and correspondence, ensuring timely and accurate communication flow.
Maintained complex diaries and arranged appointments, optimizing executive schedules and meeting efficiency.
Prepared, typed, and collated critical reports and documents, ensuring accuracy and professional presentation.
Organized and serviced meetings, including preparing agendas and taking minutes, facilitating smooth operations.
Managed and updated databases, ensuring data integrity and accessibility for business operations.
Ikorodu, Lagos State, Nigeria
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Summary
Provided comprehensive sales support and customer service for a supermarket, managing communications and contributing to sales administration.
Highlights
Managed high volume of inbound customer calls and inquiries, efficiently rerouting to appropriate sales personnel.
Supported the sales department by maintaining strong customer relationships and addressing concerns promptly.
Prepared periodic sales reports, providing valuable data for performance analysis and decision-making.
Contributed to maintaining the sales expenditure budget, demonstrating cost awareness and financial support.
Ikorodu, Lagos State, Nigeria
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Summary
Managed sales operations and customer engagement for a bakery, ensuring high satisfaction and efficient store processes.
Highlights
Delivered exceptional sales service, consistently achieving high levels of customer satisfaction.
Maintained optimal store condition and product displays, enhancing the customer shopping experience.
Proactively identified customer needs and provided tailored product recommendations, contributing to sales.
Managed point-of-sale processes and actively supported the receiving of new shipments, ensuring accurate inventory.
Education
Skills
Communication
Effective Communication, Interpersonal Skills, Customer Inquiries, Correspondence Management.
Office Administration
Office Organization, Process Optimization, Record Keeping, Scheduling, Meeting Coordination, Database Management, Supply Management.
Sales & Customer Service
Customer Satisfaction, Sales Support, Client Relationship Management, Product Recommendation, Point-of-Sale (POS) Operations, Inbound Call Handling.
Reporting & Data Management
Sales Reporting, Data Entry, Report Preparation, Information Accuracy.
Operational Efficiency
Workflow Optimization, Inventory Receiving, Store Condition Maintenance, Problem Resolution.
Personal Attributes
Diligence, Transparency, Honesty, Integrity, Self-motivated, Target-oriented, High Focus, Dedication, Initiative, Enthusiastic, Teamwork.