Alex Chen

Senior Product Designer
San Francisco, US.

About

Highly innovative Senior Product Designer with 7+ years of experience leading end-to-end UX/UI design for complex digital products, driving user engagement and business growth. Proven ability to translate user needs and business objectives into intuitive, impactful solutions, resulting in significant improvements in key performance indicators.

Work

InnovateTech Solutions
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Senior Product Designer

San Francisco, CA, US

Summary

Led the end-to-end product design lifecycle for key features within a B2B SaaS platform, enhancing user experience and driving product adoption.

Highlights

Spearheaded the redesign of the user onboarding flow, decreasing new user drop-off by 25% and improving feature adoption by 15% within the first quarter.

Conducted comprehensive user research, including 50+ interviews and usability tests, to inform design decisions for a new analytics dashboard, increasing user satisfaction by 30%.

Collaborated cross-functionally with product management and engineering teams to define product requirements, prototype solutions, and deliver features on schedule for 3 major releases.

Developed and maintained a scalable design system, reducing design-to-development handoff time by 20% and ensuring consistency across product lines.

Mentored two junior designers, fostering their professional growth and contributing to a 10% increase in team design output efficiency.

NextGen Digital
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Product Designer

Seattle, WA, US

Summary

Designed intuitive user interfaces and experiences for a consumer-facing mobile application, contributing to its successful launch and subsequent feature iterations.

Highlights

Designed and iterated on core features for a mobile e-commerce application, contributing to a 15% increase in conversion rates within 6 months of launch.

Conducted A/B tests on key UI elements, optimizing layouts and interactions that led to a 10% improvement in user engagement metrics.

Created wireframes, prototypes, and high-fidelity mockups using Figma and Sketch, ensuring clear communication of design concepts to stakeholders.

Participated in agile sprints, collaborating closely with developers to implement designs and resolve UI/UX issues, ensuring timely delivery of product updates.

Contributed to the development of design guidelines, establishing best practices for consistency across the mobile app and web platform.

Education

California College of the Arts
San Francisco, CA, United States of America

Bachelor of Fine Arts (BFA)

Interaction Design

Grade: 3.8/4.0

Courses

User Experience Design Principles

Information Architecture

Human-Computer Interaction

Visual Design for Digital Products

Design Research Methods

Languages

English
Mandarin

Certificates

Google UX Design Professional Certificate

Issued By

Coursera

Skills

UX/UI Design

User Research, Wireframing, Prototyping, Usability Testing, Information Architecture, Interaction Design, Visual Design, Design Systems, User Flows, Journey Mapping.

Design Tools

Figma, Sketch, Adobe XD, Miro, Maze, UserTesting.com, Principle, Adobe Creative Suite.

Methodologies

Agile, Scrum, Design Thinking, Lean UX, Human-Centered Design, Atomic Design.

Cross-functional Collaboration

Product Management, Software Engineering, Stakeholder Management, Communication, Mentorship, Presentation Skills.

Interests

Creative Pursuits

Photography, Digital Art, Illustration.

Technology

Emerging Tech, AI in Design, Future of Work.

Projects

Redesign of a Mental Wellness App

Summary

Led a personal project to redesign a popular mental wellness application, focusing on improving user engagement and accessibility for diverse user groups.

Smart Home Dashboard Concept

Summary

Explored and designed a conceptual smart home control dashboard aiming for intuitive control and energy efficiency.