Reliance Health
|Reliance Care Officer
Gbagada, Lagos, Nigeria
Remote
Summary
Managing customer/provider interactions via CRM. Ensuring timely resolution of inquiries and maintaining high SLA compliance for health coverage.
Reliance Care Officer
Gbagada, Lagos, Nigeria
Remote
Summary
Managing customer/provider interactions via CRM. Ensuring timely resolution of inquiries and maintaining high SLA compliance for health coverage.
Quality Control Personnel
Sagamu, Ogun state, Nigeria
Summary
Oversees quality control processes for a manufacturing group, ensuring product integrity and compliance through proactive strategies.
Highlights
Reduced product defects by 15% through implementing proactive inspection and comprehensive reporting strategies.
Ensured 100% compliance in documentation audits by conducting rigorous bi-weekly quality assessments.
Implemented new process monitoring checkpoints, enhancing material quality consistency and enabling early fault detection.
ESL Instructor (Remote)
Remote, Worldwide, US
Summary
Delivered virtual English lessons and developed curriculum for refugee learners, improving educational outcomes.
Highlights
Delivered engaging virtual English lessons to over 20 refugee learners, fostering language acquisition and cultural understanding.
Boosted lesson completion rates by 40% through the strategic integration of an adaptive Learning Management System (LMS) and real-time feedback mechanisms.
Collaborated with international mentors across 10+ countries to align curriculum goals and enhance pedagogical approaches.
Laboratory Technologist
Lagos, Lagos State, Nigeria
Summary
Conducted biochemical diagnostic tests and optimized data reporting in a health center, ensuring high accuracy.
Highlights
Performed over 500 biochemical diagnostic tests with a 99.8% accuracy rate, ensuring reliable patient results.
Reduced reporting lag by 30% by optimizing digital data processes, improving efficiency in diagnostic result delivery.
Science & Mathematics Educator
Lagos, Lagos State, Nigeria
Summary
Taught integrated science and mathematics, adapting to virtual learning environments during the pandemic.
Highlights
Taught integrated science utilizing virtual STEM labs during the pandemic, ensuring continuous learning for students.
Increased student performance in math and health education by 25% through innovative teaching methods and personalized support.
Business Lead
Lagos, Lagos State, Nigeria
Summary
Managed comprehensive business operations for a dynamic venture, driving significant revenue growth.
Highlights
Managed comprehensive logistics, marketing strategies, and daily operations for a dynamic venture.
Led a team of 5 to exceed Q1 revenue targets by 15%, demonstrating strong leadership and strategic execution.
Environmental Laboratory Assistant
Lagos, Lagos State, Nigeria
Summary
Continued environmental laboratory support at LASEPA, applying analytical tools for quality assessments and public health initiatives.
Highlights
Participated in critical environmental sampling initiatives and community sensitization programs.
Utilized specialized tools for air, water, and sand quality analysis, contributing to environmental impact assessments.
Environmental Laboratory Assistant
Lagos, Lagos State, Nigeria
Summary
Supported environmental sampling and quality analysis at LASEPA, contributing to community sensitization and impact assessments.
Highlights
Participated in critical environmental sampling initiatives and community sensitization programs.
Utilized specialized tools for air, water, and sand quality analysis, contributing to environmental impact assessments.
Courses
Final Project: Effect of Justicia secunda aqueous leaf extract on streptozotocin-induced diabetic Wistar rats
Techniques: Spectrophotometry, statistical analysis, tissue sampling
Native
Fluent
Basic
EF Standard English Test
Scaled Agile
Industry Certification
Industry Certification
MTF Institute
World TESOL Academy
British Council
Jobberman Nigeria
Scrum, SAFe®, Sprint Planning, Retrospectives, Project Governance.
Jira, Trello, Miro, Microsoft Project.
HTML, CSS, Python, Excel, SPSS, Power BI.
Google Workspace, Microsoft Suite, Canva.
Conflict Resolution, Stakeholder Engagement.
Sustainability, EdTech, Digital Health, International Collaboration.