About
Leveraging 16+ years of global leadership, Tamilarasi is a visionary product and technology leader specializing in AI-powered SaaS platforms across FinTech, MarTech, ITSM, and B2C sectors. She excels at defining product vision, scaling platforms from 0-1 to 0-100, and driving transformative digital product and commercial strategies with a strong focus on regulatory compliance and measurable business impact. Her expertise lies in building high-performing cross-functional teams and delivering innovative, customer-first solutions that enhance user engagement, adoption, and revenue.
Work
Taskruner Pvt Ltd
|Cofounder, Chief Product and Technology Officer
Bengaluru, Karnataka, India
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Summary
Led product, UX, technology, and AI-driven market research and strategy for a B2C freelance gig marketplace, overseeing end-to-end platform development and market expansion.
Highlights
Built an AI-first B2C freelance marketplace, organically onboarding over 5,000 freelancers by optimizing market and domain research, including labor law deep dives.
Drove strategy, roadmap, and pricing for 0→1 MVP feature definition, leveraging user research, segmentation, and competitive benchmarking.
Owned product, engineering, UX, data, and operations, ensuring platform reliability, performance, and extensibility for the B2C freelance gig marketplace.
Designed AI-driven similarity matching, workflow automation, and chatbot interactions, integrating robust guardrails and operations orchestration across critical functions like product classification, payments (UPI, N/B, debit card), KYC, KYB, insurance, and vendor management.
Established comprehensive frameworks for governance of labor laws, KPIs, and analytics to monitor adoption, task completion, business performance, and escalation processes.
Spearheaded strategic partnerships, vendor management, and investor interactions to ensure scalable operations and market expansion.
360Dialog GmbH
|Product Manager - Meta Initiatives Lead
Berlin, Berlin, Germany
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Summary
Drove global API product management for WhatsApp Marketing, focusing on AI-driven messaging, client expansion, and GDPR compliance, significantly reducing Meta verification times.
Highlights
Scaled Meta's AI-powered B2B WhatsApp Marketing APIs at 360Dialog, delivering over 3 million optimized messages in the first month.
Productized WhatsApp marketing API features, driving AI-based message optimization and analytics, including Brazil PIX payments and global co-existence, reducing Meta verification time to 15 minutes over 3 days.
Designed end-to-end client onboarding workflows and API integrations, accelerating time-to-live and adoption rates for global clients.
Delivered comprehensive PRDs, UX wireframes, and training programs for PMs, account managers, and clients, boosting operational efficiency and adoption rates.
Collaborated with C-level stakeholders to define growth strategy and GTM playbooks, establishing adoption, engagement, and business performance KPIs.
Cybrilla Technologies
|Head of Product - Fintech Apps
Bengaluru, Karnataka, India
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Summary
Led FinTech SaaS product strategy and execution, achieving 20x revenue scale and significant user growth while ensuring regulatory compliance and operational excellence.
Highlights
Led RBI/SEBI/AMFI-aligned B2B FinTech SaaS, achieving 20x revenue scale, onboarding over 1 million users, and reducing operational costs by 60%.
Directed growth strategy, roadmap, and execution for an omnichannel B2B PaaS API platform, including B2B2C hosted UI, partnerships, and data platforms for MF distribution in India.
Defined API-driven product architecture with semantic models for financial data reporting and regulatory workflows, enhancing UX across IAM, onboarding, KYC/KYD, order lifecycle, and payment reconciliation.
Implemented automation frameworks and embedded analytics, reducing operations costs by two-thirds and preventing service interruptions.
Built and led cross-functional Agile teams, mentoring 10+ product managers to deliver roadmap outcomes and adopt domain and analytics-driven product practices.
Collaborated with regulators and top AMCs (ICICI Prudential, Aditya Birla, Bajaj, HDFC, DSP, Kotak, Axis) to ensure domain research and compliance.
Cybrilla Technologies
|Lead Product Owner
Bengaluru, Karnataka, India
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Summary
Spearheaded B2B and B2C product launches and led $2M-scale product delivery and operations across FinTech, HealthTech, and HRMS, achieving 20x growth for B2C mutual fund distribution.
Highlights
Spearheaded B2B and B2C product launches for startups and enterprises, including Neogrowth, ICICI Prudential, Upstox, Kotak MF, and Paisabazaar, achieving 20x growth during IPL 2021 for the B2C mutual fund distribution platform.
Led ~$2M-scale product delivery and operations across diverse domains including FinTech, HealthTech, HRMS, and Call Center Analytics.
Built comprehensive capabilities for capital markets, BBPS integrations, mutual funds via payroll, digital gold, bullion reconciliation, insurance aggregation, KYC, Demat ops, and various payment integrations.
Built and led high-performing cross-functional product, UX, and development teams in remote and on-premises environments.
Managed international client engagements across US, Canada, and India, ensuring seamless delivery, billing, and contract execution.
OpsRamp Inc
|Product Manager
Bengaluru, Karnataka, India
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Summary
Managed product roadmap, UX, and execution for B2B infrastructure and ITSM platforms, enhancing operational efficiency and customer onboarding.
Highlights
Executed strategic initiatives across ITOP alerting, escalation, notification management, Knowledge management, and SSO integrations, improving operational efficiency with Lean ITSM and large-scale NOC dashboards.
Designed and launched a Lean IT service management system by conducting domain and market research, driving new business opportunities.
Rolled out web and mobile (iOS & Android) ITSM applications, enhancing accessibility and user adoption across enterprise clients.
Implemented automation workflows that reduced Level 1 NOC support dependency and accelerated customer onboarding in US & Japan.
Owned product roadmap, UX, specifications, Agile execution, UAT, and documentation, ensuring successful launch and support across modules and aligning teams with SOC2 compliance requirements.
Deloitte US
|Technical Lead
Bengaluru, Karnataka, India
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Summary
Led technical development, SDLC, and release management for corporate devices, transport, and expat tax & expense systems, ensuring efficient project delivery and compliance.
Highlights
Managed IT asset supply chain, logistics, and ECom for corporate devices, transport, and expat tax & expense systems.
Provided technical mentoring and leadership, guiding teams through SDLC and release management processes.
Implemented Agile training and methodologies to enhance project execution and delivery.
Contributed to project management, IAM, ITSM, and employee emergency management systems.
Ensured adherence to technical specifications and product architecture design to influence release management.
Volunteer
Kalpakala Foundation
|Founder
Summary
Founded an organization dedicated to arts, education, and sustainability, actively mentoring professionals and students in product and engineering.
Highlights
Established Kalpakala Foundation focused on arts, education, and sustainability initiatives.
Mentored numerous product professionals, early-stage founders, engineering students, and professors.
Engaged in Carnatic music and agriculture as personal interests, reflecting a commitment to cultural and environmental well-being.
Education
PSG College of Technology, Anna University
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Bachelor of Engineering (B.Ε.)
Computer Science
Thiagarajar Polytechnic College
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Diploma
Computer Science
Certificates
Fundamentals of Generative AI
Issued By
Databricks
Agile Certified Practitioner
Issued By
PMI.org
Skills
Product Strategy & Leadership
Product Vision, Multi-Year Roadmap, KPI/OKRs Measurement, UX Design Delivery, Agile Development & Execution, Process Optimization Implementation, Revenue Growth Strategies, Cross-Functional Collaboration, Stakeholder Engagement Management, Compliance Risk Alignment, Data Analytics Reporting, AI/ML Workflow Automation, Product Thought Leadership, GTM Strategy, Lean Startup Execution, Wireframe Creation, Technical Specifications, Product Architecture Design, Release Management, B2B GTM Strategy, Market Research, Segmentation, Competitive Benchmarking, Product Lifecycle Management, Product Specifications, UAT, A/B Testing, MVP Definition, PRD.
AI/ML & Automation
AI/ML Workflow Automation, AI-driven Messaging, AI-driven Similarity Matching, Workflow Automation, Chatbot Interactions, Generative AI, GitHub Copilot, Canva, Langchain, LlamaIndex, Tensorflow, Scikit-learn, FAISS, RAG, N8N, Airflow.
Platform & Architecture
SaaS Platforms, Event-Driven Systems, API-First Architecture, Microservice-based Platforms, Web Development, Responsive Design, Mobile Development, REST API, Platform-wide Governance, RBAC, Payments Architecture.
Data & Business Intelligence
Data Analytics Reporting, KPI Monitoring, Revenue Accounting, FinOps, Data Consolidation, GTM Optimisation, Platform Telemetry, Usage Tracking, Adoption Dashboards, Open Dashboard, Metabase, Superset, Matomo, Mixpanel, Google Analytics.
Regulatory & Compliance
Regulatory Compliance, Compliance Risk Alignment, GDPR, RBI/SEBI/AMFI Governance, ISO27001, KYC, KYB, Labour Laws.
Technical Stack
Python (Numpy, Pandas), React.js, Next.js, HTML/CSS, PostgreSQL, MongoDB, C#, .NET, SharePoint, AWS, DigitalOcean.
Tools (Product & Dev Ops)
GitLab, JIRA, Asana, Trello, Confluence, Whimsical, Figma, Lucid, Canva, Miro, Draw.io, Balsamiq, Mermaid.js, Office Tools, BrowserStack, Postman, VAPT.
Integrations & CRM
CRM, Campaigns (Mailchimp, Meta), SMS, Email, WhatsApp, Frappe ERP.
Interests
Community & Social Impact
Founder - Kalpakala Foundation (arts, education & sustainability), Mentor to product professionals, early stage founders, engineering students and professors, Carnatic music and agriculture enthusiast.