TAOFEEK ADEDOLAPO ADELEKE
Financial Operations & Data Analyst
Lagos Island, NG.About
Highly analytical and detail-oriented professional with a Master's degree in Agricultural and Environmental Engineering, complemented by certifications in Data Analytics and Project Management. Proven ability to apply quantitative analysis and problem-solving skills to complex financial operations, demonstrated through effective chargeback resolution, compliance adherence, and insightful reporting. Eager to leverage a strong foundation in data-driven decision-making and financial acumen to contribute to a dynamic organization.
Work
Non-Profit Organization
|Volunteer Financial Assistant
Akure, Ondo State, Nigeria
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Summary
Managed financial operations and dispute resolution for a non-profit, ensuring compliance and enhancing reporting capabilities.
Highlights
Streamlined chargeback dispute resolution process by ensuring accurate documentation and timely processing, significantly reducing resolution cycles.
Provided critical support to the electronic banking team, effectively resolving transaction disputes and processing customer refunds to maintain service quality and customer satisfaction.
Maintained strict adherence to financial regulations and internal controls, mitigating operational risks and ensuring data integrity across financial operations.
Generated comprehensive analytical reports on dispute trends and resolution performance, providing actionable insights for process improvement and strategic decision-making.
Education
Federal University of Technology, Akure
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Masters of Engineering (M.Eng.)
Agricultural and Environmental Engineering
Federal University of Technology, Akure
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Bachelors of Engineering (B.Eng.)
Agricultural Engineering
Certificates
Excel Essentials for Data Analytics
Issued By
Coursera
Data Analytics Using Excel
Issued By
Great Learning Academy
Introduction to Project Management
Issued By
Skillup by Simplilearn
National Youth Service Corps (NYSC)
Issued By
Government of Nigeria
Interests
Finance & Business
Financial Technology, Digital Systems, Corporate Finance, Business Advisory, Consulting, Financial Markets.
Sustainability
Innovation in Sustainable Development, Environmental Engineering.
Skills
Data Analysis & Reporting
Excel, Data Analysis, Financial Reporting, Market Research, Analytical Reports.
Financial Operations
Chargeback Resolution, Transaction Disputes, Customer Refunds, Financial Regulations, Internal Controls, Electronic Banking Systems, Financial Documentation.
Project Management
Project Planning, Process Improvement, Strategic Prioritization.
CRM & Sales Support
CRM Administration, Sales Campaign Management, Lead Scoring, Lead Enrichment.
Software & Tools
Microsoft Office Suite, Word, Excel, PowerPoint, CRM Software.
Professional Skills
Time Management, Collaboration, Teamwork, Negotiation, Active Listening, Critical Thinking, Problem Solving, Effective Communication, Relationship Management.
IT Support
Troubleshooting, IT Support.
Languages
English
Yoruba
Native