Taylor Evans
Experienced Medical Office Administrator
Clovis, US.About
Highly organized and results-driven Medical Office Administrator with over 5 years of experience optimizing patient scheduling, insurance verification, and EHR systems in fast-paced medical environments. Proven ability to streamline appointment workflows, resolve complex billing issues, and enhance patient service, consistently improving operational efficiency while maintaining strict compliance with healthcare regulations and payer requirements. Adept at leveraging technology and strong communication skills to drive positive patient outcomes and support seamless clinical operations.
Work
Lotus Physical Therapy
|Medical Office Administrator
Los Angeles, CA, US
→
Summary
Led front desk operations and administrative functions at Lotus Physical Therapy, optimizing patient flow and ensuring regulatory compliance and high patient satisfaction.
Highlights
Managed comprehensive front desk operations, including patient check-ins and scheduling, significantly improving patient service in a high-traffic setting.
Reconciled complex billing issues with Medicare, Medicaid, and private insurers, expertly navigating intricate insurance processes to ensure accurate patient accounts and maximize revenue.
Optimized medical supplies inventory management, reducing stockouts by 15% and ensuring consistent availability of essential items for uninterrupted office operations.
Maintained stringent medical record accuracy and enforced adherence to all healthcare regulations, ensuring compliance and safeguarding patient data integrity.
Reed Chiropractic & Wellness Center
|Office Administrator
Marina del Rey, CA, US
→
Summary
Administered patient intake, managed co-payments, and coordinated scheduling to ensure efficient operations and continuous patient care at Reed Chiropractic & Wellness Center.
Highlights
Enhanced patient intake procedures by accurately verifying insurance and managing co-payments, directly contributing to sustained office efficiency.
Coordinated all patient scheduling and managed medical supplies inventory, supporting seamless daily operations and continuity of patient care.
Maintained meticulous medical records and ensured timely processing of patient documentation, upholding high standards of data accuracy and compliance.
Dr. Koi Lee
|Medical Office Receptionist
Fresno, CA, US
→
Summary
Managed patient admissions, insurance verification, and communication for Dr. Koi Lee, ensuring an efficient front office workflow and positive patient experience.
Highlights
Streamlined patient admissions, verifying insurance information and processing co-payments, which significantly improved front office workflow efficiency.
Oversaw all appointment scheduling and managed patient inquiries across various channels, maintaining effective communication and high patient satisfaction.
Maintained accurate patient records and managed administrative tasks, ensuring data integrity and operational smoothness.
Madera High School
|Head, Department Coach
Madera, CA, US
→
Summary
Directed the dance department at Madera High School, developing curriculum and coaching students to achieve success in regional and national competitions.
Highlights
Directed the implementation of daily lesson plans, ensuring consistent adherence to educational standards and consistency across the entire dance department.
Facilitated regular department meetings, strategically addressing instructional strategies and setting performance goals for staff and students.
Developed and choreographed award-winning projects that led to students' success in multiple national competitions and award achievements.
Jesop Farms
|Office Secretary
Kerman, CA, US
→
Summary
Provided comprehensive clerical and administrative support for Jesop Farms, ensuring efficient document management and accurate financial record-keeping.
Highlights
Maintained efficient document handling through systematic file management, copying, and faxing, ensuring easy retrieval and organization.
Processed diverse financial documents, including contracts, expense reports, and invoices, upholding accurate financial records and supporting audit readiness.
Streamlined office operations by expertly organizing files, creating detailed spreadsheets, and managing the distribution and digitization of critical reports.
Anitas Kid Kare Preschool
|Preschool Teacher/Childcare Provider
Madera, CA, US
→
Summary
Provided comprehensive care and developmental support for children across various age groups at Anitas Kid Kare Preschool, fostering a safe and nurturing learning environment.
Highlights
Delivered comprehensive care and supervision for diverse age groups, ensuring a safe, nurturing, and stimulating environment for up to 14 children.
Managed and oversaw daily group activities for up to 14 children, promoting positive group dynamics and maintaining order.
Conducted personalized one-on-one sessions, tailoring support to individual child development needs and effectively addressing specific learning objectives.
Tec Gymnastics
|Choreographer/Dance Teacher
Madera, CA, US
→
Summary
Developed and delivered diverse dance curricula at Tec Gymnastics, enhancing students' technical proficiency and performance skills across various styles.
Highlights
Developed and taught diverse dance curricula (jazz, lyrical, hip hop, pom, ballet), significantly enhancing students' technical proficiency and performance skills.
Facilitated workshops and training sessions for competitive dance teams, excelling in choreography and team coordination for successful performances.
Adapted teaching methodologies to effectively meet varying skill levels and learning styles of students across high school, college, and studio environments.
Madera High School
|Head Varsity Dance Coach/Competition Dance Advisor
Madera, CA, US
→
Summary
Led the Varsity Dance team and advised competition dance at Madera High School, developing lesson plans and managing coaching staff for student success.
Highlights
Developed comprehensive daily dance lesson plans, establishing a structured and effective learning environment for student athletes.
Managed and mentored a team of assistant and volunteer coaches, fostering a collaborative and highly effective coaching staff.
Coordinated and oversaw competition preparations, guiding students through rigorous training and performance development.
Education
Madera Center College
Associate's Degree (Inferred)
General Education
Fresno Pacific University
Bachelor of Arts
Liberal Arts
Skills
Administrative & Office Management
Scheduling Appointments, Employee Schedule Management, Responding to Emails, Handling Provider to Provider Communications, MS Office Proficiency, Patient Communication Management, Office Intake Forms, Registration, Medical Records Requests, Payment Plan Agreements, Document Digitization, File Management.
Medical Billing & Insurance
Benefits Verifications, Medical Records Management, Payment Processing, Patient Registration Management, Collections Experience, Medical Billing, Data Intake, Insurance Verification, Healthcare Coding, Insurance Prior Authorization, Policy Renewals, Patient Insurance Eligibility Determinations, Patient EOBs, Deductibles, Co-Pays/Co-Ins Oversight, Workers Compensation, Liens, Insurance Claims Processing, HIPAA Compliance.
Software & Systems
Electronic Health Records (EHR) Management, Scheduling Software, Epic, Cerner, Telehealth Coordination.
Workflow & Operations
Workflow Planning, Physical Therapy Programs, Accreditation Coordination Experience, Operational Efficiency, Inventory Management.