About
Mechanical Engineer with over 2 years of experience driving efficiency and retention in renewable energy operations, specializing in solar mini-grids, hybrid systems, and IoT-enabled smart metering. Proven ability to enhance plant uptime, optimize data accuracy, and significantly improve customer satisfaction through data-driven performance optimization and preventive maintenance. Adept at leveraging engineering expertise to deliver clean, reliable, and scalable energy solutions, consistently achieving measurable operational improvements and fostering strong customer relationships.
Work
Husk Power Systems
|Systems Engineer Associate
Abuja, Federal Capital Territory, Nigeria
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Summary
As Systems Engineer Associate at Husk Power Systems, Ted managed smart meter deployments and provided technical support for renewable energy systems, ensuring optimal performance and customer satisfaction.
Highlights
Coordinated the deployment of smart meters and performed remote troubleshooting, resolving metering issues efficiently.
Configured inverters and smart meters to satisfy specific site conditions and customer expectations.
Provided remote and on-site technical support, resolving system faults and customer issues, ensuring continuous operation.
Developed scalable solutions for remote monitoring and managing HMG site, achieving 22-hour system uptime and optimizing energy usage.
Husk Power Systems
|Service Engineer Associate
Abuja, Federal Capital Territory, Nigeria
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Summary
As Service Engineer Associate at Husk Power Systems, Ted executed plant maintenance and data analysis to enhance the efficiency and reliability of energy systems while managing field operations.
Highlights
Performed monthly plant maintenance, enhancing overall plant efficiency by 60%.
Analyzed data from energy systems to optimize performance and improve reliability by 25%.
Collaborated with other departments to relay customer feedback, contributing directly to service improvement initiatives.
Managed Field Technicians in resolving technical and customer-related issues, ensuring timely and effective solutions.
Husk Power Systems
|Customer Success Associate
Abuja, Federal Capital Territory, Nigeria
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Summary
As Customer Success Associate at Husk Power Systems, Ted optimized operational processes and enhanced customer satisfaction within renewable energy services.
Highlights
Eliminated meter assignment errors by implementing a systematic repository process, ensuring 100% alignment between customer details and meter records.
Boosted onboarding accuracy by 25% through cross-functional collaboration, resolving technical and KYC issues within SLA targets.
Reduced customer churn risk by 30% via revenue assurance checks and targeted retention campaigns.
Improved sales decisions by delivering timely, accurate reports on leads, activations, and inactive customers to guide monthly planning.
Leveraged Google Sheets and Excel for performance tracking, engagement monitoring, and comprehensive reporting.
Husk Power Systems
|Systems Engineer Intern
Abuja, Federal Capital Territory, Nigeria
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Summary
As Systems Engineer Intern at Husk Power Systems, Ted integrated IoT and advanced metering solutions to enhance remote monitoring and service reliability for energy systems.
Highlights
Integrated IoT and advanced metering for enhanced remote monitoring in energy systems, improving data collection.
Analyzed data from energy systems to optimize performance and improve reliable service delivery.
Collaborated with cross-functional teams to improve operational processes and enhance customer experience.
SP Integrated Oil Field and Marine Service Nigeria Limited
|Student Intern
Delta, Delta State, Nigeria
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Summary
As Student Intern at SP Integrated Oil Field and Marine Service Nigeria Limited, Ted conducted preventive maintenance on critical oil field equipment and managed administrative tasks to ensure operational readiness and safety compliance.
Highlights
Conducted preventive maintenance on critical equipment, including lubricators, valves, and pumps, to ensure operational readiness and extend asset lifespan.
Updated and managed HSE statistical data daily to ensure compliance and safety standards across operations.
Assumed administrative responsibilities, documenting and managing essential materials during management meetings to facilitate seamless communication and decision-making.
Education
Kwara State University
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B. Eng
Mechanical Engineering
Certificates
International Association of Engineers (IAENG)
Issued By
IAENG
Graduate member of the Nigerian Society of Engineers (NSE)
Issued By
Nigerian Society of Engineers (NSE)
Graduate member of the Nigerian Institution of Mechanical Engineers (NiMechE)
Issued By
Nigerian Institution of Mechanical Engineers (NiMechE)
Skills
Technical Skills
Renewable energy systems, IoT & Smart Metering, Remote Monitoring, Reporting & Documentation, Slack, Excel, AI Tools.
Soft Skills
Adaptability, Communication, Collaboration, Analytical thinking, Problem-solving, Customer relations.