Theresa Aiyelari

High-Ticket Closer & Business Strategist

Ibadan, NG.

About

Dynamic High-Ticket Closer and Business Strategist with a proven ability to skyrocket sales conversions and overcome customer objections for founders, CEOs, and affiliate marketers. Leverages expertise in administrative support, CRM systems, and strategic client management to streamline operations and drive significant revenue growth, often achieving results within 27 days. Adept at closing high-value deals and optimizing client acquisition processes in fast-paced environments.

Work

House Tully Farm

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Customer Relations

Awka South, Anambra State, Nigeria

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Summary

Fostered strong client relationships and optimized operational tasks to ensure seamless daily business activities.

Highlights

Delivered excellent customer service, cultivating strong client relationships and achieving high satisfaction rates as evidenced by positive feedback.

Managed and resolved customer inquiries and issues effectively, improving response times and contributing to enhanced customer loyalty.

Supported diverse operational tasks, contributing to the smooth execution of daily business activities and workflow efficiency across multiple departments.

Dozzaville

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Customer Service Representative

Awka South, Anambra State, Nigeria

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Summary

Manages customer inquiries and complaints, enhancing satisfaction and improving operational processes through meticulous record-keeping.

Highlights

Managed a high volume of customer inquiries and complaints, consistently providing effective solutions that enhanced customer satisfaction and retention.

Maintained accurate customer records and supported continuous process improvements, contributing to optimized service delivery and operational efficiency.

Freelance

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Virtual Assistant & Business Strategist

Remote, N/A, N/A

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Summary

Led strategic administrative and business development initiatives for diverse clients, optimizing operations and driving client growth.

Highlights

Orchestrated comprehensive calendar, email, and virtual meeting management for multiple business clients, optimizing executive time and communication efficiency.

Streamlined administrative workflows, enhancing operational efficiency and reducing processing times for daily business operations.

Implemented strategic business development and follow-up systems, contributing to client acquisition and fostering long-term retention.

Coordinated and scheduled engaging content across various social media platforms, significantly boosting brand visibility and online presence.

Developed and maintained robust professional reports and client databases, providing critical data insights to inform strategic decision-making.

Education

Prominence Promise Impact Network

N/A, N/A, N/A
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Program Leadership and Business

University of Ibadan

Ibadan, Oyo State, Nigeria
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B.Ed. Educational Management

Guardian of the Nation International

Abuja, FCT, Nigeria
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Program Mentorship

Mr Impact Mentorship School

N/A, N/A, N/A
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Program Public Speaking

Languages

English

Yoruba

French

Efik

Ibibio

Certificates

Virtual Assistant Skills in the Digital Age

ALX

Certified Associate in Project Management (CAPM)

PMI USA, Pinnacle Coterie International

Business Strategy & Entrepreneurship Development

PMI USA, Pinnacle Coterie International

Human Resource Management

PMI USA, Pinnacle Coterie International

Certificate of National Service

National Youth Service Corps

Skills

Virtual Assistance & Administrative Support

Virtual Assistant, Administrative Operations, Executive Support.

Calendar, Email & Travel Management

Calendar Management, Email Management, Travel Coordination.

CRM & Digital Tools

CRM Systems, Microsoft Office Suite, Google Workspace, Data Management, Digital Tools.

Social Media Management

Social Media Scheduling, Content Management, Brand Visibility, Digital Marketing.

Customer Service & Client Relations

Customer Satisfaction, Client Retention, Customer Support.

Project Coordination & Task Management

Workflow Optimization, Project Delivery.

Business Strategy & Sales Support

Business Development, Sales Enablement, Strategic Planning.

Public Speaking & Professional Communication

Presentation Skills, Communication.

High-Ticket Sales

Sales Closing, Deal Closing, Revenue Generation.

Objection Handling

Customer Persuasion, Sales Negotiation.

Sales Conversion Optimization

KPI Tracking, Performance Analysis.