Barbara A. DeBartolo
Highly Accomplished Sales and Customer Service Professional
910 REFLECTIONS CIRCLE, Apt. 109, 32707, Casselberry, US.About
Highly accomplished and results-driven professional with over 20 years of expertise in sales, customer service, and retail operations, including 12 years in leadership-supporting roles. Proven ability to drive high-volume sales, optimize operational efficiency, and deliver exceptional customer experiences, consistently exceeding expectations in dynamic environments.
Work
OMG THRIFT
|Production Associate
Casselberry, FL, US
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Summary
Managed production processes and inventory flow to support retail operations and maximize sales efficiency for a thrift organization.
Highlights
Coordinated the processing and preparation of incoming donations, ensuring merchandise readiness for sales floor display.
Optimized inventory organization and storage, facilitating efficient stock retrieval and contributing to streamlined operations.
Maintained a clean and organized production area, adhering to operational standards and supporting overall store productivity.
NORTHERN TOOL & EQUIPMENT
|Cashier
Fern Park, FL, US
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Summary
Provided comprehensive customer service and managed retail operations, including sales, inventory, and merchandising for a tool and equipment retailer.
Highlights
Delivered exceptional customer service, processing transactions and resolving inquiries to ensure high satisfaction levels and repeat business.
Managed inventory control, including receiving, stocking, and organizing merchandise, optimizing product availability and visual presentation.
Implemented accurate price changes and maintained signage compliance, contributing to effective sales promotions and operational efficiency.
BOYS & GIRLS CLUB of Central Florida
|Cashier (Part Time)
Winter Park, FL, US
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Summary
Ensured seamless customer transactions and maintained an organized retail environment for optimal operational flow within a non-profit setting.
Highlights
Achieved high customer satisfaction by efficiently handling checkout and return processes, ensuring a positive experience for all patrons.
Managed merchandise replenishment and organization on the sales floor, maintaining optimal stock levels and visual appeal.
Contributed to a clean and well-maintained retail space, supporting daily operational readiness and a welcoming environment for visitors.
NORTHERN TOOL & EQUIPMENT
|Cashier
Fern Park, FL, US
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Summary
Managed sales transactions, inventory, and merchandising, ensuring efficient retail operations and customer satisfaction for a tool and equipment retailer.
Highlights
Provided exceptional customer service, processing transactions and resolving inquiries to ensure high satisfaction levels and repeat business.
Managed inventory control, including receiving, stocking, and organizing merchandise, optimizing product availability and visual presentation.
Implemented accurate price changes and maintained signage compliance, contributing to effective sales promotions and operational efficiency.
UNIVERSAL ORLANDO
|Sales and Merchandise Associate
Orlando, FL, US
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Summary
Drove high-volume merchandise sales and delivered exceptional guest experiences within a premier entertainment destination's multi-million dollar exhibit.
Highlights
Played a pivotal role in the successful opening of 'The Wizarding World of Harry Potter' exhibit, a multi-million dollar attraction, contributing to its initial launch and sustained success over 9 years.
Consistently achieved high-volume merchandise sales targets, directly contributing to significant revenue growth in a high-traffic, fast-paced environment.
Designed and implemented compelling visual merchandising displays, enhancing product appeal and driving increased customer engagement and purchases.
Delivered exceptional customer service to thousands of guests daily, resolving inquiries and enhancing their overall park experience and satisfaction.
Actively promoted Orlando's resort, dining, shopping, and recreational activities, significantly contributing to area tourism growth and positive guest perception.
J.C PENNEY'S
|Pricing Team Associate
Orlando, FL, US
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Summary
Managed pricing and inventory, supporting visual merchandising and operational efficiency for a major retail department.
Highlights
Ensured accurate and timely pricing of all merchandise and promotional materials, maintaining compliance with pricing strategies and maximizing sales opportunities.
Managed inventory and visual aids, contributing to optimal product presentation and stock levels, enhancing customer appeal.
Collaborated with management on department layout and design, improving customer flow and product visibility which supported sales goals.
Education
UNIVERSITY OF CENTRAL FLORIDA
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Bachelor of Arts
Criminal Justice
Skills
Sales & Customer Service
High-Volume Sales, Customer Satisfaction, Client Relations, Problem Solving, Product Promotion, POS Systems, Cash Handling, Guest Relations.
Retail Operations
Inventory Management, Merchandise Stocking, Visual Merchandising, Price Changes, Store Layout, Operational Efficiency, Stock Control, Receiving & Unloading.
Team Collaboration
Cross-functional Collaboration, Team Support, Interdepartmental Coordination.
Communication
Interpersonal Communication, Effective Communication, Information Dissemination.