Tod Syversen

Supervise members of service and vendors in the creation and presentation of Information Security Unit projects, enhancing the security stance of the NYPD.

Conduct comprehensive reviews within the NYPD Security Architecture Framework, ensuring sound security practices and compliance.

Train and instruct members of service on the design, configuration, and implementation of security practices and technologies.

Architected and managed critical PKI infrastructure and processes, bolstering organizational security.

Managed NYPD firewall InfoSec approval processes and file store malware prevention infrastructure, ensuring robust network security.

Managed and supported NYPD VoIP phone systems for critical internal communications.

Onboarded and provided technical support for call centers and users within Cisco Finesse, optimizing communication workflows.

Supported all NYPD Interactive Voice Response (IVR) setups and Call Center Queues, enhancing operational efficiency.

Led the development of critical Intranet solutions for the NYPD, streamlining internal operations and information access.

Created a standardized user interface for NYPD internal-facing web applications, enhancing user experience and consistency across platforms.

Developed SharePoint sites and applications to meet diverse stakeholder needs, improving collaboration and information sharing.

Coordinated integration efforts with internal business units and external city agencies, enhancing data flow and inter-agency collaboration.

Developed and maintained NYPD external-facing websites, ensuring public accessibility and efficient information dissemination.

Determined and implemented core technologies to successfully support and execute the games, ensuring seamless event operations.

Established comprehensive technology policies, ensuring operational standards, security, and compliance.

Interfaced with and coordinated 3rd party technology providers, ensuring seamless integration and timely delivery of services.

Developed and provided ongoing support for the financial industry's largest proprietary loan syndication platform, enhancing its stability and performance.

Directed the successful implementation of Sterling Testing's next-generation Business Process Management platform, significantly improving process efficiency and control.

Orchestrated robust development frameworks for proprietary web applications, accelerating project delivery and enhancing scalability.

Ensured production code adherence to stringent quality and technical specifications, maintaining high performance and reliability.

Collaborated on the design and deployment of a multi-continent web application for a major e-commerce and community website, reducing EU user load time by 32% and establishing robust disaster recovery capabilities.

Designed and implemented a secure extranet for electronic dissemination of critical regulation and compliance materials, enhancing data security and accessibility.

Implemented a secure document distribution system for compliance and regulation materials, resulting in savings exceeding £1 million in printing, mailing, and administration costs.

Accountable for the comprehensive development and operational integrity of Tempo's e-commerce site, ensuring high performance and user experience.

Migrated corporate intranet systems in compliance with regulations, directly enabling the successful spin-off of a new division.

Provided comprehensive support for industry-standard and proprietary software/hardware across a 5000+ user environment, ensuring system stability and operational continuity.

Introduced hard drive imaging software and processes, reducing PC deployment and rebuilding time from 4-6 hours to 40 minutes, cutting contractor headcount and costs by 80%.

Restructured software rollout process for a 5000+ user base using automated software distribution, eliminating the need for technicians to visit client workstations and providing greater deployment control.