About
Highly accomplished Software Engineer with a strong background in building scalable, high-reliability systems at leading tech companies like Google and Palo Alto Networks. Expert in Python-based backend development, cloud infrastructure automation, and real-time data platforms, consistently delivering measurable impact for millions of users. Proven ability to innovate and contribute to network security, evidenced by published research in IEEE journals on deep packet inspection.
Work
Palo Alto Networks
|Senior Technical Support Engineer
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Summary
Led advanced technical support for enterprise security solutions, ensuring high reliability and performance for critical customer environments.
Highlights
Resolved complex network and infrastructure issues for enterprise customers by troubleshooting Cortex XSOAR deployments, leveraging systematic root cause analysis to ensure operational stability.
Architected and developed resilient Python integrations with third-party security APIs, implementing Prometheus/Grafana observability and fault-tolerance patterns that reduced MTTR by 30% and maintained 99.9% service reliability across distributed security platforms.
Engineered real-time observability dashboards with custom alerting thresholds, reducing incident investigation time by 25% and establishing robust SLO tracking for critical customer environments.
Technical Solutions Engineer
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Summary
Provided expert-level technical support for Google Cloud Platform Networking products, resolving complex customer issues and driving platform reliability.
Highlights
Delivered expert-level technical support and troubleshooting for Google Cloud Platform (GCP) Networking products, resolving complex customer issues and consistently achieving a 95% customer satisfaction rate.
Conducted in-depth root cause analysis to swiftly identify and resolve critical networking problems, significantly improving overall platform reliability and performance.
Consulted internal stakeholders to effectively resolve complex technical challenges, driving key improvement initiatives and optimizing operational processes within Google Cloud.
Consortium GARR
|Research Fellow
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Summary
Conducted advanced research in network security, developing innovative systems for threat detection and traffic analysis.
Highlights
Designed and implemented an advanced honeypot system, enhancing threat detection capabilities by 60% and significantly improving overall network security posture.
Developed a real-time attack visualization dashboard using Python and Elasticsearch, providing critical insights into evolving threat landscapes for proactive defense.
Engineered a robust network traffic analysis framework leveraging Deep Packet Inspection (DPI), enabling high-accuracy identification of advanced threats and anomalous behaviors across diverse protocols.
Education
Polytechnic University of Turin
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MSc
Computer Networks Engineering
University of Florence
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BSc
Computer Engineering
Awards
GARR "Orio Carlini" Scholarship Recipient
Awarded By
Consortium GARR
Awarded for outstanding academic achievement and contributions to network security research.
Languages
Italian
English
Certificates
Associate Cloud Engineer Certification
Issued By
Google Cloud
Skills
Programming
Python, Go, C, Shell/Bash, Git, Data Structures & Algorithms (DSA).
Cloud & Infrastructure
GCP (certified), AWS, Kubernetes, Docker, Terraform.
Backend & APIs
REST APIs, gRPC, microservices, database design.
DevOps & SRE
CI/CD (Jenkins, GitLab), monitoring (Prometheus/Grafana), incident management.
AI/ML
TensorFlow, PyTorch, Natural Language Processing (NLP).