Inyene-obong Danjuma
Data Analyst
University Quarters Ajibola Estata, 93000, Jos, NG.About
Results-driven professional with a diverse background spanning IT support, sales, and digital marketing, complemented by certifications in customer service and emerging technologies. Proven ability to drive sales growth, enhance customer satisfaction, and implement effective IT solutions to improve operational efficiency. Eager to leverage a unique blend of technical acumen, strong communication, and innovative problem-solving skills to contribute to a dynamic organization.
Work
Elcoolex Nigeria limited
|Sales Representative & IT Support Specialist
Abuja, Federal Capital Territory, Nigeria
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Summary
Managed sales operations and provided critical technical IT support, contributing to revenue growth and enhanced operational efficiency for a diverse client base.
Highlights
Drove product sales to a diverse customer base, consistently exceeding sales targets and fostering high levels of customer satisfaction through strong relationship management.
Conducted in-depth market research to identify prospective clients and develop targeted sales strategies, contributing to business expansion and market reach.
Provided critical IT support and troubleshooting for hardware, software, and network issues, ensuring system stability and user productivity.
Installed and configured V-Sat equipment, optimizing performance and connectivity to enhance operational efficiency for clients.
Collaborated cross-functionally to implement robust IT solutions, significantly improving overall system reliability and performance.
Education
University of Jos
→
Bachelor Degree
Computer Engineering & Library and Information Science
Lighthouse Polytechnic
→
National Diploma
Information Technology
Languages
English
Certificates
Fundamental of Digital Marketing
Issued By
Google Digital Garage
Large Marine Ecosystem Assessment and Management
Issued By
Coursera
Child Protection Systems Strengthening: Approach, Benchmarks, and Interventions
Issued By
UNICEF
Mental Health Resilience
Issued By
Florence Academy
First Aid
Issued By
Florence Academy
Diploma in Cryptocurrency
Issued By
Alison
Career Building and Entrepreneurship Training
Issued By
Center for Social Awareness, Advocacy and Ethics (CSAAEING)
Skills
Technical Skills
IT Support, V-Sat Installation, Network Troubleshooting, Hardware Support, Software Support, Data Analysis, Microsoft Office Suite, Cryptocurrency.
Marketing & Sales
Digital Marketing, Social Media Marketing, Sales Strategy Development, Market Research, Customer Relationship Management (CRM), Sales Target Achievement.
Professional & Interpersonal Skills
Communication Skills, Negotiation, Emotional Intelligence, Client Relationship Management, Cross-functional Collaboration, Problem-Solving, Customer Service.
References
Ebong Afia
BIONICA West Africa, bionicatech@gmail.com
Justina Inyang
Nigerian nursing and midwifery, eltruthg@gmail.com