TOMMY USENOBONG NSE

Community Moderator & Manager
Remote, NG.

About

Highly dedicated Web3 professional with over 4 years of experience in DeFi and NFT ecosystems, specializing in community moderation, client support, conflict resolution, and growth strategies. Proven track record in building and scaling vibrant and sustainable Web3 communities, fostering loyalty and organic engagement. Passionate about decentralized technologies, continuously advancing skills to drive innovation and cultivate thriving digital environments.

Work

Tenderize
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Community Moderator

Remote, Global, Global

Summary

Currently moderating and engaging the Tenderize community, ensuring a positive and secure environment while supporting user needs in the DeFi ecosystem.

Highlights

Actively moderate community channels on platforms like Discord and Telegram, ensuring adherence to guidelines and fostering constructive dialogue.

Provide timely and effective client support, resolving user queries and issues related to Tenderize's DeFi protocols.

Implement engagement strategies to boost community participation and maintain a vibrant, user-friendly ecosystem.

Contribute to conflict resolution efforts, de-escalating discussions and mediating disputes to preserve community harmony.

InceptionLRT
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Community Moderator

Remote, Global, Global

Summary

Moderated and supported the InceptionLRT community, focusing on maintaining a positive environment, resolving conflicts, and enhancing user experience.

Highlights

Managed community interactions across Discord and Telegram, ensuring compliance with platform rules and project values.

Provided essential client support, addressing user concerns and facilitating smooth project participation.

Implemented proactive moderation techniques to prevent spam and maintain a high-quality communication standard.

Assisted in organizing community events and initiatives to drive engagement and foster a strong sense of belonging.

Davos Protocol
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Community Moderator

Remote, Global, Global

Summary

Moderated the Davos Protocol community, ensuring a safe and engaging environment while providing support and resolving user issues within the DeFi space.

Highlights

Maintained a secure and positive community environment by actively moderating content and enforcing guidelines across platforms.

Delivered responsive client support, addressing technical and general inquiries to enhance user satisfaction.

Contributed to the growth of the community by fostering constructive dialogue and managing user-generated content.

Proactively identified and mitigated potential conflicts, ensuring a harmonious and productive community space.

Turtle Dotxyz
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Community Moderator

Remote, Global, Global

Summary

Managed and supported the Turtle Dotxyz community, focusing on user engagement, content management, and conflict resolution for a specific contract period.

Highlights

Facilitated dynamic community discussions and managed user-generated content across various platforms to enhance user experience.

Provided comprehensive client support, addressing inquiries and guiding users through platform functionalities.

Executed engagement campaigns, including event hosting, to increase community activity and foster a loyal user base.

Proactively identified and resolved potential conflicts, maintaining a positive and inclusive community atmosphere.

Salad Ventures
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Community Manager

Remote, Global, Global

Summary

Managed and grew the Salad Ventures community, developing engagement strategies, resolving issues, and fostering a vibrant environment for Web3 enthusiasts.

Highlights

Developed and executed community engagement strategies, leading to increased active participation and user retention.

Orchestrated and hosted various community events, including game nights and quiz shows, boosting interaction and fostering loyalty.

Administered Zealy campaigns, successfully driving user acquisition and community growth metrics.

Provided expert client support and conflict resolution, maintaining a positive and supportive community atmosphere.

Collaborated with marketing teams to align community initiatives with broader project goals, enhancing brand visibility.

YugibaoNFT
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Community Moderator

Remote, Global, Global

Summary

Moderated the YugibaoNFT community, playing a key role in its early development, user support, and maintaining a positive environment for NFT enthusiasts.

Highlights

Played a foundational role in building and scaling the YugibaoNFT community from its early stages.

Provided critical client support, guiding new and existing members through NFT ecosystem complexities.

Successfully resolved community conflicts and moderated discussions, ensuring a welcoming space for all participants.

Contributed to organic community growth through consistent engagement and fostering loyalty among members.

Managed and curated community content, ensuring relevance and quality for NFT enthusiasts.

Education

National Open University of Nigeria (NOUN)
Remote, Nigeria, Nigeria

B.Sc

Business Administration

Languages

English

Certificates

Business Analysis

Issued By

Nebiant Analytics

Digital Marketing

Issued By

Fushure Learning

Social Media Management

Issued By

Hubspot Academy

Community Management Ethics

Issued By

Web3CM Academy

Skills

Web3 & Blockchain Expertise

Broad Blockchain & Web3 Ecosystem Knowledge, DeFi Ecosystems, NFT Ecosystems, Decentralized Technologies, Future-facing Innovations.

Community Management

Community Management & Engagement Strategy, Community Moderation, Client Support, Conflict Resolution, Growth Strategies, Event Hosting (Game Nights, Quiz Shows etc), Zealy Campaign Setup & Administration, Community Building, User Engagement, Content Moderation.

Communication & Professional

Strong Written & Verbal Communication, Remote Work Environment Proficiency.

Web3 Tools Proficiency

Discord, Telegram, Slack, MetaCRM, Airtable, Notion.

TOMMY USENOBONG NSE