Redesigned and revamped the UX of the Status Management application, significantly increasing its System Usability Scale (SUS) score from 40 to 80.
Led end-to-end UX design for multiple Enterprise Product Development solutions (Configuration, Change, Status Management) within the SAP suite, impacting Fortune 500 companies worldwide.
Developed and standardized a new UX flow and pattern for translating user text across Digital Supply Chain (DSC) solutions, enhancing consistency and user experience.
Conceptualized and designed AI use-cases and comprehensive guidelines for Business AI, presenting recommendations directly to the SAP Board.
Conducted extensive user research and design thinking workshops, leading prototyping, wireframing, and usability testing to validate high-fidelity Figma mockups for development handoffs.