Waliid Sugule

Professional Waiter & Hospitality Specialist
Slough, GB.

About

Highly professional and attentive waiter with a proven commitment to delivering exceptional customer service in refined dining environments. Adept at managing orders accurately, coordinating efficiently with kitchen staff, and maintaining a welcoming atmosphere. Recognized for strong communication, attention to detail, and the ability to perform efficiently during busy service periods.

Work

Restaurant/Hospitality (Experience Inferred)
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Waiter

Slough, Berkshire, United Kingdom of Great Britain and Northern Ireland

Summary

Delivered exceptional customer service in a refined dining environment, ensuring guest satisfaction and efficient operations.

Highlights

Provided exceptional customer service, consistently enhancing guest satisfaction and contributing to a memorable dining experience.

Managed customer orders with 100% accuracy, efficiently coordinating with kitchen staff to optimize service flow during peak hours.

Maintained a welcoming and professional atmosphere, leveraging strong communication skills and meticulous attention to detail.

Handled high-pressure environments effectively, demonstrating composure and efficiency to uphold service standards.

Operated cash handling and POS systems proficiently, ensuring accurate transactions and adherence to hygiene protocols.

Education

Langley College
Slough, Berkshire, United Kingdom of Great Britain and Northern Ireland

Level 2 Diploma

Computing IT

Uxbridge College
Uxbridge, Greater London, United Kingdom of Great Britain and Northern Ireland

Level 2 Diploma

Construction

Wexham Secondary School
Slough, Berkshire, United Kingdom of Great Britain and Northern Ireland

GCSE

General Studies

Grade: 3 GCSEs

Courses

English

Religious Education

Media Studies

Languages

English

Skills

Point of Sale (POS) Systems

Cash Handling, Transaction Processing, Payment Systems.

Customer Service

Client Relations, Guest Experience, Communication, Problem-Solving.

Food & Beverage Service

Order Management, Menu Knowledge, Table Service, Upselling.

Operational Efficiency

High-Pressure Environments, Multitasking, Time Management, Organization.

Team Collaboration

Kitchen Coordination, Staff Support, Interdepartmental Communication.

Quality & Standards

Attention to Detail, Hygiene Standards, Restaurant Protocols, Service Excellence.

Waliid Sugule